Clean room. Hospitable and responsive front desk staff (delivered towels to room upon request in less than 15 mins). Check-out was quick and simple. Great stay
The hotel did not have this reservation on file. Receipt marked paid was presented.. After waiting about an hour, the desk clerk sorted it out. We had to leave beforre she was done, since it was Thanksgiving, but we called an hour later and it was confirmed. No idea why this happened.
They did not have the reservation.
After about an hour, it was sorted out. Even though the paid receipt was presented, the desk clerk did not feel she could