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Comfort Suites Jackson I-40

2.5 star property

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Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Lobby
Exterior
Lobby
Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Casey Jones Village
    ‪3 min walk‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen with Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Comfort Suites Jackson I-40

Hotel in Jackson with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business centre and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a fireplace at reception.
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Comfort Suites Jackson I-40 gets high marks from our customers. During your stay, you're just a quick walk from Music Highway Crossroads. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Casey Jones Village and 4 minutes on foot from Music Highway Crossroads
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Jackson I-40. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

April

Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good EXCEPT while in our room someone entered our room. Our room had been given to someone else and of course they enteted the room. Very upsetting to both parties. I would think this could not have been done with all securities in place.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and beds were comfortable. Front desk clerk was super nice. Would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Deshondria

Travelled with family and small children
My room was nasty and bench was peeling bad.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Stayed 1 night in Mar 2025

8/10 Good

Amber, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy that early check-in at 2 PM. I also enjoyed the waffles in the morning. I wish they had an alternative option for people who don't eat pork. But overall, it was a good experience, and the bed was really comfortable and the water pressure is great also love how hot the water gets really enjoyed that. There are several eating places within walking distance, including casey jones, which is a must stop by.
Stayed 2 nights in Mar 2025

6/10 Okay

April

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Upon check in an older woman with blonde hair and glasses was extremely rude. She did get us checked in early but she was very unhappy. Later that afternoon we were leaving to find some food and she was having an adult conversation but very loudly and not appropriate for my 11yr old granddaughter to hear. Pool was freezing and so much chlorine it was so cloudy and literally made your eyes burn before even getting in the pool. The hot tub was almost boiling and had mold and the bottom was covered in dirt. It was so gross. Our room was mostly clean but very small. The bathroom had mildew in the shower area. The location is close to the instate and the road noise is very loud. And its loud in the hall ways between staff and construction workers staying there. I dont see us stayinh there again. We did encounter 2 kind staff members one was in maintenance and the gentleman in the breakfast area.
Stayed 2 nights in Mar 2025

8/10 Good

Tyrell

Stayed 2 nights in Feb 2025

10/10 Excellent

Savannah

Stayed 1 night in Mar 2025

10/10 Excellent

Dustin

Stayed 1 night in Mar 2025

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice hotel. Return traveler!
Stayed 1 night in Mar 2025

2/10 Terrible

Loretta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Integrity

A iphone charger was left plugged into the wall by the bed. The hotel was called the same day to see if it was found. They was suppose to call me back the next day. I am still waiting on that call. This lets me know that someone has taken the charger for themselves. If the room was suppose to be cleaned before the next customer, they would have seen the charger.
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was wonderful. This place is perfect for anyone traveling for business and family!
Stayed 2 nights in Feb 2025

10/10 Excellent

SHEENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny

Clean, not in disrepair, friendly staff, quiet, excellent amenities, close to lots of dining and shopping options,
Stayed 2 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

April

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best rooms in town!
Stayed 2 nights in Feb 2025