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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace
Free daily on-the-go breakfast
Premium bedding, down duvets, desk, laptop workspace
Pool
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪14 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Countryside Inn and Suites

Hotel with free breakfast, near Keeley Park
Along with a 24-hour business centre, this smoke-free hotel has a microwave in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Countryside Inn and Suites. During your stay, you'll be within walking distance of R.A. Greene Park. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 5 minutes by car from Keeley Park and 5 minutes from Michigan Theatre of Jackson
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Countryside Inn and Suites also features a vending machine, concierge services, and laundry facilities. Self parking is free.

This Jackson hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 9.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Reviews

Countryside Inn and Suites Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 340 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 116 out of 1001 reviews
Rating 2 - Terrible. 111 out of 1001 reviews

Reviews

6/10 Okay

Jennifer

No frills. Pool closed for maintenance. Hallways could use a bit of a refresh.
Stayed 1 night in Sep 2025

6/10 Okay

Douglas

Disliked: Amenities
This hotel has had reviews all the place. It lacks "curb appeal", but check in was easy, fast polite. The hallway carpets need some work and my room had a slight musty smell (I didn't mind it). The only real negative with my room was that all the soap, shampoo, lotion dispensers in the bathroom were empty (but travel with my backup products, so it wasn't a big deal). My room was clean, everything worked, it was quiet and breakfast was what I expected for the room price. I'd stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Marie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was a very run down dirty, old, and smelly hotel ….. will not stay there again and would not recommend it either. Very unsatisfactory experience
Stayed 1 night in Sep 2025

2/10 Terrible

Tracy

Business traveller

Horrible hotel

First room was not clean. There was towels and unmade beds and beer cans everywhere. I was moved to a second room that room had no air conditioning. I wanted to get a refund but was told I was not eligible for one. The third room only had two lights that worked the bathroom as well as one in the bedroom. The shower was filthy, and the toilets were dirty as well.
First room
First room
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Antrianett

Liked: Cleanliness, staff & service, property conditions & facilities
I never have any problems it’s a nice spot to be at while in Jackson
Stayed 1 night in Sep 2025

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn’t ask for anything better

Stayed 2 nights it was quiet everything was clean the hotel manager was very helpful and accommodating me the second night got to keep my same room when I had only booked 1 night to start . Breakfast in the morning was great as well no complaints from me I’d stay again
Stayed 1 night in Sep 2025

2/10 Terrible

Andrea

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rooms are not clean, bathtub clogged,
Stayed 2 nights in Sep 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Steve

Stayed 1 night in Aug 2025

6/10 Okay

Erich

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fitness room and pool not available-
Stayed 2 nights in Aug 2025

6/10 Okay

Jordan

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Phil

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not very clean

Room had a strong body odor smell. Toilet wouldn’t flush. We were staying two nights and I asked that they fix the toilet. When we came back to the room late at night, there was a plunger in the hallway so I assumed they had fixed the toilet, but nope. Still just filled to the brim when flushed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Hope

Disliked: Cleanliness, staff & service, property conditions & facilities
No one at the front desk. I had to dial a number and wait for someone to come register us. Area seems sketchy. People loitering around entrance.
Stayed 2 nights in Aug 2025

6/10 Okay

GARY

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Arcane

Stayed 1 night in Aug 2025

6/10 Okay

Brooke

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
Great place to get a quick overnight sleep. Bed was decently comfortable. Looks like they’re in the middle of lots of maintenance and upgrades. There was a bit of a mildew smell throughout the entire hotel. However, the room was clean and water pressure was great.
Stayed 1 night in Aug 2025

4/10 Poor

Debbie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not feel safe. Very shady experience in all. Will choose anotherplace to stay next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luann

Stayed 1 night in Aug 2025

2/10 Terrible

Charee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager has a fake number at the front claiming to be corporate lol. But he answers the phone from the back. Dirty, I tried to cancel when I realized at the front. Never even set foot in the actual room and was denied my refund. Dirty DIRTY DIRTY. Manager is a scam artist. He also looked like he needed to shower. Dirty! What else can I say? Dirty! Unprofessional,dirty ppl walking in and out like YUCK. .5 not even a 0/10. Don’t waste your time or money. Also they have BEDBUGS stated in the review and if you see the place in person, you’ll def understand. DO NOT GO OFF PICS; they are not the same pics as the hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty. Spend the extra money and go to one of the other nearby hotels.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the stay was poor. The front desk announced my room number while there were others present. There is a cat urine smell in the hall. Room floor was filthy. Pieces of crackers and food, white wet chunks on the ice bucket. Attempted a shower but drain was so slow to drain, I was standing in a puddle. Attempted calling front desk, no answer. Loud music outside window at 5 AM. Breakfast was gross. Attendant was coughing and not wearing a mask. Once of the worst stays I've ever had.
Stayed 1 night in Aug 2025

4/10 Poor

Mary C

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The carpet needed deep cleaning throughout, in dining area, drapes hanging down, like thet don't care, just trying to make money. Pool said unde maintenance, I looked under the blind, looks like a storage area. I wonder how ling has th pool supposed to be "Under Maintenance ". Shoyld just take pool off of tge amenities list. If ut wasn't for my sister being sick, I would of found another place to stay..
Stayed 1 night in Aug 2025