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Courtyard by Marriott Jackson

3.0 star property

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Photo gallery for Courtyard by Marriott Jackson

Terrace/patio
Breakfast and dinner served, American cuisine
Lobby
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
200 Campbell Oaks Dr, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪3 min drive‬
  • Place, Casey Jones Village
    ‪3 min drive‬
  • Place, The Ballpark at Jackson
    ‪4 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Hearing Accessible)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Jackson

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Jackson offers 91 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a shower.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Jackson. During your stay, you'll be close to Old Hickory Mall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from West Tennessee Healthcare Sportsplex and a few minutes from Old Hickory Mall
  • Pets welcome for a fee
Courtyard by Marriott Jackson offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 689 square feet (62 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Courtyard by Marriott Jackson. For a fee, parking is available.

This 3-star Jackson hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5.12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 8.00 per person
  • Uncovered self-parking fee: USD 5.12 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Volodimer

Business traveller
Liked: Cleanliness, property conditions & facilities
Great stay.
Stayed 1 night in Jan 2026

2/10 Terrible

Robin

Stayed 2 nights in Jan 2026

6/10 Okay

Paul

Travelled with pets
Disliked: Property conditions & facilities
Perfectly adequate but not much more, rooms obviously need updated and they use too much deodorizer, which is irritating.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 2 nights in Jan 2026

10/10 Excellent

Josh

Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Jan 2026

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff clean rooms excellent service and excellent customer service
Stayed 2 nights in Jan 2026

10/10 Excellent

Toby

Stayed 1 night in Dec 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Jan 2026

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, accommodating staff. A great overnight stop.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexis

Stayed 2 nights in Dec 2025

10/10 Excellent

Shanita

Stayed 1 night in Dec 2025

8/10 Good

Janice, Foley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room for the price and location was convenient to interstate. Surprised that there was not a complimentary breakfast - evidently I didn't notice that when I booked.
Stayed 1 night in Dec 2025

8/10 Good

Kathy

Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was not free it costs me $57 dollars for of us.I think Breakfast should be free like most others Hotel especially when you already paying a lot's of money for the rooms
Stayed 2 nights in Dec 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and good. Loved the back little patio area. Quiet and nice for a morning cup of coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

6/10 Okay

Jody

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Check in was good but I was charged by Expedia and the hotel so I still need to sort that out. The hotel is dated. Room was small and the furniture tattered. The pull out bed had stains all over the mattress.The main bed was comfortable however. The carpet in the room was very stained and there was hair on the floor in the bathroom when we checked in. Only a couple of the outlets worked in the room. They were so loose that the plugs would not stay in. No mirror in the room. The bar had a very friendly tender but the drinks were way too expensive for the caliber of the hotel. While we were there, other customers were complaining about bugs in their rooms. Pool was warm but made our skin itch.
Stayed 2 nights in Dec 2025

10/10 Excellent

John H

Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

2/10 Terrible

Phillip R

Disliked: Property conditions & facilities
No Wi-Fi no phone no tv
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

jessica

Stayed 1 night in Dec 2025

4/10 Poor

Alex

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No Wi-Fi, TV or phone service...and no offer for a refund or partial credit. No excuse for an upscale hotel. Call before you arrive!
Stayed 1 night in Dec 2025