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Hampton Inn & Suites Jackson

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Jackson

Business centre
Snack bar
King, Suite, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Property entrance
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
150 Campbell Oaks Drive, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪2 min drive‬
  • Place, The Ballpark at Jackson
    ‪3 min drive‬
  • Place, Casey Jones Village
    ‪4 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Standard room with king bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard room with king bed

8.4 out of 10
Very good
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

King, Suite, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

LCD TV

One King and One Sofa Bed, Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Jackson

Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Hampton Inn & Suites Jackson offers 83 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Hampton Inn & Suites Jackson, you'll be close to West Tennessee Healthcare Sportsplex. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Just a 4-minute drive from West Tennessee Healthcare Sportsplex and a few minutes from Old Hickory Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Jackson offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Jackson. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn & Suites Jackson.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn And Suites Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn And Suites Jackson
Hampton Inn Suites Jackson
Hampton Inn & Suites Jackson Hotel
Hampton Inn & Suites Jackson Jackson
Hampton Inn & Suites Jackson Hotel Jackson

Hampton Inn & Suites Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 927 reviews
Rating 8 - Good. 213 out of 927 reviews
Rating 6 - Okay. 94 out of 927 reviews
Rating 4 - Poor. 57 out of 927 reviews
Rating 2 - Terrible. 34 out of 927 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and clean rooms with a great location. Will be back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. The AC was stuck on Cool when we arrived and it was about 49 degrees outside, but though I forgot his name the Young Man who checked us in immediately got right on it and called the Maintenance Person and within about 15 minutes they had it repaired and heating ! And they explained what had happened and that was Top Rung Customer Service !! Also, the Young Lady that was cooking and restocking in the Dining area, though I forgot her name also, was very friendly and Customer Service oriented !My stay was Fantastic and if we come back again we will surely stay with you. Happy New Year!
Stayed 2 nights in Dec 2025

10/10 Excellent

TAMMY

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and nice.
Stayed 1 night in Jan 2026

8/10 Good

Deidre

Stayed 1 night in Dec 2025

4/10 Poor

Jody

Disliked: Staff & service, amenities
Oatmeal was empty, cold things were warm and warm things were cold.
Stayed 1 night in Dec 2025

8/10 Good

Sheryl

Stayed 1 night in Dec 2025

6/10 Okay

Robert

Liked: Amenities
Room was in rough shape, but the amenities were decent.
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly that made/kept up the breakfast area was great!
Stayed 1 night in Dec 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Room needed updating but was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Dick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. Friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Jamie

Stayed 1 night in Nov 2025

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff provided quick and easy check in
Stayed 1 night in Dec 2025

6/10 Okay

Orval

Travelled with group
Had 2 rooms reserved for us and our friends. Our reservation was under my husbands name. The clerk could only find one room. She didn’t look under the other party’s name. Had to call third party to get it straightened out.
Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place
Stayed 1 night in Nov 2025

2/10 Terrible

Antonio

Stayed 2 nights in Nov 2025

2/10 Terrible

Stanly

Stayed 1 night in Nov 2025

10/10 Excellent

Richard, Louisville

Stayed 1 night in Nov 2025

10/10 Excellent

Cornelius

Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Regina

Travelled with family
Disliked: Cleanliness, staff & service, amenities
All of the above. Waited 15 minutes just to check in after a 7 hr drive. The lobby had a bad odor and the room even worse. My 85 yr old mother and I had to clean things in the room and spray cologn just to make it tolerable. Very disappointing when always in the past Hampton stays were very pleasant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. The room was clean and the staff’s were friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities
Good stay. Staff was nice. Let us check in a little early. I was under the weather, so that was nice. Beds are always good at Hampton.
Stayed 1 night in Nov 2025