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Hampton Inn & Suites Jackson

2.5 star property

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Photo gallery for Hampton Inn & Suites Jackson

Welcome to our lobby, featuring a reception desk, seating area, and a large wall clock.
Two beds with white linens flank a central console table featuring a telephone and lamps.
Explore the Treats category, featuring a selection of beverages and snacks.
Experience the Hampton Inn & Suites' contemporary design, set amidst a beautifully manicured lawn.
Enjoy a stylish stay with a desk, flat-screen TV, and comfortable chair.

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
150 Campbell Oaks Drive, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪3 min drive‬
  • The Ballpark at Jackson
    ‪4 min drive‬
  • Casey Jones Village
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

LCD TV

One King and One Sofa Bed, Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

One King Bed, Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard room with king bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard room with king bed

8.0 out of 10
Very good
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

King, Suite, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Jackson

Hotel in Jackson with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Hampton Inn & Suites Jackson offers 83 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Hampton Inn & Suites Jackson, you'll be close to West Tennessee Healthcare Sportsplex. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Just a 4-minute drive from West Tennessee Healthcare Sportsplex and a few minutes from Old Hickory Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Jackson offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Jackson. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn & Suites Jackson.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn And Suites Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn And Suites Jackson
Hampton Inn Suites Jackson
Hampton Inn & Suites Jackson Hotel
Hampton Inn & Suites Jackson Jackson
Hampton Inn & Suites Jackson Hotel Jackson

Hampton Inn & Suites Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 832 reviews
Rating 8 - Good. 193 out of 832 reviews
Rating 6 - Okay. 85 out of 832 reviews
Rating 4 - Poor. 53 out of 832 reviews
Rating 2 - Terrible. 30 out of 832 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stopover before Memphis.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Check in time is to jater when you need a room
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s all great

Everything was great from check in to check out. Breakfast was delicious. Best stay of a longer trip!
Stayed 1 night in Apr 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!
Stayed 1 night in Apr 2025

2/10 Terrible

Nicole

Stayed 1 night in Apr 2025

8/10 Good

Adriene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic accommodations. Room was supposed to include breakfast, but breakfast staff had to leave early, so they shut it down 2 hours earlier than advertised, with no alternative and no apologies. Facility was basically clean, but there were cigarettes and trash in the elevators.
Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are extremely cordial. Just nice to meet really good people. Heck, Im gonna stay another night.
Stayed 1 night in Apr 2025

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness
I woke up with bed bug bites all over my body.
Stayed 1 night in Mar 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Business traveller
Stay was good, bed was comfortable, breakfast was the usual but well attended. One drawback is there is nothing at that exit besides a gas station across the highway. Restaurants are about 10-15 minutes away.
Stayed 1 night in Mar 2025

10/10 Excellent

Micheal

T
Stayed 1 night in Mar 2025

2/10 Terrible

Candice

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Employees were rude and I am from Memphis.....sad really
Stayed 2 nights in Mar 2025

4/10 Poor

Rakesha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The receptionist was very judgemental to the point of being rude. I reserved my room 4 days prior. When I arrived after 4pm he told me that they didn't have any rooms available for me but he just placed the patrons before me in a room on tye 3rd floor. Then he stated to me that my room wasn't paid for yet and I said to him that's because I haven't checked in yet. He told me he only had one room which was right by the front office. I told him that I wanted to be up so that I could stirm watch. He proceeds to tell me that I had to wait until a room a cleaned, mind you check in was at 4pm I arrived after 4pm and I was inconvenienced by Brandon. Them miraculously he came up with a room on the 3rd floor. My worst experience ever. I will not be returning to that hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shanta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was clean and cozy for our overnight stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service
Our party of 4 enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rates, clean, friendly and helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon was very polite checking us in, would stay here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Business traveller

Fix your site so that doesn’t happen again!

I could not stay there because they had no rooms available, your site booked a room that they didn’t have. I need my money back!!!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2025

8/10 Good

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Very clean room, comfy bed, and nice gentleman at check in. Location is also perfect. Wish there were more channels and hand soap, but it was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Lachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved!

Friendly staff, comfy rooms and very pet friendly. Enjoyed our stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Randall

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was nice, but they put us right by the desk. You could hear people all night. I didn't get much sleep. Never again here. You hear people outside the window, and the worker outside the door. Breakfast hits and yeah sleeping is done.
Stayed 1 night in Feb 2025