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SpringHill Suites by Marriott Jackson

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Jackson

Exterior
Reception
Lobby
Property amenity
49-inch flat-screen TV with digital channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2407 CHRISTMASVILLE COVE, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪13 min walk‬
  • Place, The Ballpark at Jackson
    ‪2 min drive‬
  • Place, Casey Jones Village
    ‪6 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed

49-inch flat-screen TV with digital channels, TV

Studio, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott Jackson

Hotel in Jackson with free breakfast and seasonal outdoor pool
This smoke-free hotel features a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Housekeeping is available on request.
SpringHill Suites by Marriott Jackson offers 95 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at SpringHill Suites by Marriott Jackson gets high marks from our customers. During your stay, you'll be within walking distance of West Tennessee Healthcare Sportsplex. Enjoy features like free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 11 minutes on foot from West Tennessee Healthcare Sportsplex and a 4-minute drive from The Ballpark at Jackson
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott Jackson. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2019
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in August.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites by Marriott Jackson Hotel
SpringHill Suites by Marriott Jackson Jackson
SpringHill Suites by Marriott Jackson Hotel Jackson

Reviews

SpringHill Suites by Marriott Jackson Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 513 out of 685 reviews
Rating 8 - Good. 110 out of 685 reviews
Rating 6 - Okay. 36 out of 685 reviews
Rating 4 - Poor. 14 out of 685 reviews
Rating 2 - Terrible. 12 out of 685 reviews

Reviews

2/10 Terrible

Bryant

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Aug 2025

10/10 Excellent

Hope

Stayed 1 night in Aug 2025

8/10 Good

Arifali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel, will return

Breakfast was great, nice selection. Bed was comfortable. Issued: fridge cover door was broken, bathroom door was also broken and the toilet made a crazy noise when flushed.
Stayed 1 night in Aug 2025

10/10 Excellent

Jevon, Des Plaines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laquisha at the breakfast area was such a pleasure. She brought sunshine each morning to everyone around!
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay.
Stayed 1 night in Jul 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was breakfast was only until 9am
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and friendly staff!

Everyone from the check in desk to the woman running the breakfast were all very nice and friendly. Made sure we were comfortable and had what we needed.
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service

Not as good as previous stays

We have stayed at this hotel 3 years in a row. This year was the worst stay. The room is spacious with large closet and bathroom. Our beds were not comfortable, they need to be replaced. Bathroom had stray hairs in multiple areas. Room refrigerator was not working. Shower had zero water pressure. The cook was late to prepare breakfast, so there was no hot food at 7:00 when breakfast opened. The staff at the desk was pleasant and helpful. The best part of our stay was the breakfast attendant, she was very kind and had a great smile. We would probably book elsewhere on our next trip through Jackson.
Stayed 1 night in Jul 2025

10/10 Excellent

claretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Tanner

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was super friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zackariah

Stayed 1 night in Jul 2025

10/10 Excellent

Loetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is pretty great except our room is right off the elevator and we can hear every word being said. Very noisy!
Stayed 1 night in Jul 2025