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Best Western Plus Jacksonville West

2.5 star property

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Photo gallery for Best Western Plus Jacksonville West

Relax by the pool surrounded by lush greenery and enjoy the peaceful atmosphere.
Experience the grandeur of our lobby, featuring a high ceiling, chandelier, and comfortable seating area with a TV and decorative cabinet.
Relax in this inviting room with a large bed, dresser, desk, and flat-screen TV.
Enjoy meals at the dining table surrounded by comfortable chairs, with a flat-screen TV above and a fully equipped kitchen nearby.
Conference room with a long table, chairs, and framed pictures on the walls.

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Gym

Explore the area

Map
525 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Crystal Springs Park
    ‪3 min drive‬
  • Jacksonville Equestrian Center
    ‪11 min drive‬
  • Jacksonville Naval Air Station
    ‪20 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Similar properties

Indulge in a diverse selection of international cuisine at our buffet, featuring multiple serving stations with freshly prepared omelets and cheese.

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (611)
The price is CHF 94
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

About this property

Best Western Plus Jacksonville West

Hotel in Jacksonville with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Best Western Plus Jacksonville West offers 65 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Jacksonville West. During your stay, you'll be within walking distance of Crystal Springs Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 4-minute drive from Crystal Springs Park and a few minutes from Panther Creek Golf Club
  • Pets welcome for a fee
Best Western Plus Jacksonville West offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Best Western Plus Jacksonville West also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cecil Field
Best Western Plus Cecil Field
Best Western Plus Cecil Field Inn
Best Western Plus Cecil Field Inn Jacksonville
Best Western Plus Cecil Field Jacksonville
Best Western Plus Cecil Field Inn Suites
Best Plus Jacksonville West
Best Western Plus Cecil Field Inn Suites
Best Western Plus Jacksonville West Hotel
Best Western Plus Jacksonville West Jacksonville
Best Western Plus Jacksonville West Hotel Jacksonville

Best Western Plus Jacksonville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 290 out of 731 reviews
Rating 8 - Good. 245 out of 731 reviews
Rating 6 - Okay. 95 out of 731 reviews
Rating 4 - Poor. 63 out of 731 reviews
Rating 2 - Terrible. 38 out of 731 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dwayne, Port Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Stayed 1 night in Apr 2025

2/10 Terrible

Harpeet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the price!

Worst experience for the price. Never again.
Stayed 1 night in Mar 2025

8/10 Good

JOHN, Glen St Mary

Stayed 2 nights in Mar 2025

8/10 Good

JOHN, Glen St Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE PLACE TO STAY
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe with friendly staff.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Fire alarm went off for over an hour at 5 am Fire dept finally showed and it continued for 29-30 mins with no danger to anyone. Horrible inconvenience for a nightshift nurse who just worked a double and needed sleep before another shift.
Stayed 1 night in Mar 2025

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tony

Travelled with family, Travelled with family and small children
No housekeeping offered , had to ask for clean towels. Sofa bed frame was broken. Breakfast and cleanliness was not as good as other Best Westerns.
Stayed 2 nights in Mar 2025

8/10 Good

Ronald

Stayed 2 nights in Feb 2025

8/10 Good

Mykhaylo, Jersey city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

JULIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very good, crean, tidy.
Stayed 5 nights in Feb 2025

10/10 Excellent

Susan, St Augustine

Front Desk was amazingly friendly and helpful. Quick and efficient check in process.THANK YOU!
Stayed 2 nights in Jan 2025

10/10 Excellent

Darryl

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They stay was just all around pleasant. And the breakfast was very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel

Stayed 1 night in Dec 2024

8/10 Good

daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly receptionist. Clean room and clean elevator. Great Mexican restaurant nearby!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Krzysztof, Sunnyvale

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property has a fire alarm that is broken and will wake you up multiple times at night. This problem has been ongoing for a long time - you can see reviews 2 and 4 weeks old that say the same thing. The worst stay of my life. And then we had to fight for a refund.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

25th Anniversary Trip!!!

Hubby and I came for our 25th anniversary trip/weekend from Friday to Sunday, and also going to a concert of one of our favorite artists! So we got there Friday evening and the check-in was so fast! I had already booked the weekend 6 months prior, so all I needed was my ID and we were good to go. We got up to our room and it was very clean, had a big king size bed, a mini-fridge, microwave, TV w/remote and whole lot of channels!, fresh towels, awesome little balcony with a table and 2 chairs to sit on. Overall, it was an amazing trip/weekend, and our stay here was definitely worth it! Would absolutely recommend this hotel to anyone looking in the Jacksonville area!
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024