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Comfort Suites Palestine

2.5 star property

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Photo gallery for Comfort Suites Palestine

Lobby
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Free daily buffet breakfast
Spa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
301 Willow Creek Pkwy, Palestine, TX, 75801
  • Place, Palestine Regional Medical Center
    ‪18 min walk‬
  • Place, Davey Dogwood Park
    ‪7 min drive‬
  • Place, Texas State Railroad: Palestine Depot
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(59 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

9.8 out of 10
Exceptional
(20 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Palestine

This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a hot tub and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Palestine offers 66 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with sofa beds and desks. Guests can make use of the in-room fridges and microwaves.

This Palestine hotel provides complimentary wireless Internet access. Plasma televisions come with satellite channels. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Palestine. During your stay, you'll be within walking distance of Palestine Regional Medical Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from University of Texas at Tyler Palestine Campus and 7 minutes from Green Park
Comfort Suites Palestine offers its guests an indoor pool, a hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Comfort Suites Palestine also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

This Palestine hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Palestine
Comfort Suites Palestine
Comfort Suites Hotel
Comfort Suites Palestine
Comfort Suites Hotel Palestine

Comfort Suites Palestine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 626 out of 917 reviews
Rating 8 - Good. 201 out of 917 reviews
Rating 6 - Okay. 42 out of 917 reviews
Rating 4 - Poor. 22 out of 917 reviews
Rating 2 - Terrible. 26 out of 917 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramon

Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Room was very clean, breakfast was good and staff was great!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room great, beds wonderful. Megan at check in so welcoming and helpful
Stayed 1 night in Dec 2025

6/10 Okay

LaNita

Liked: Staff & service
This hotel was too expansive with no updates. $160 same as Hampton thats newly renovated
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Seemed very clean and the person that checked me in was very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Staff was very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was clean and quiet with amenities like a shuttle to go to and from the Train depot for their Polar Express experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Taylor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was a great place to stay with small children! Felt like it was a safe area with lots to do nearby. Shuttle to the polar express was an awesome feature. My kids loved the indoor pool. BEST PART- complimentary glass of wine or beer mon-thurs from 5-8 😂 It was clean and house keeping came by everyday. The towel reviews are true - you get one per guest, no more unless you trade your old ones. My toddler did say “wow it’s so soft and fluffy” so at least he understands the hype. The pull out couch was perfect for my toddler (even though he ended up sleeping with me). Found out my pack and play broke an hour before bedtime for my baby, front desk got me a crib immediately. Crib was way nicer than the pack and play and safe sleep approved (also fit in the closet haha). Bring a crib sheet if you plan on using it though, the sheet they give you is way too big. Breakfast was good. I mean it’s hotel breakfast you can’t have high expectations. Only negative was someone was playing loud music late at night in our hall. Also smelt like marijuana that same night only. I didn’t report it cause I was alone with small children and didn’t wanna piss anyone off, but I’m confident the front desk would have handled it if I did. We haven’t gotten our $50 hold back yet but it’s a holiday weekend so that’s expected. No other unexpected charges. Definitely will come back next holiday season!
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Doug

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our second bed had issues but the staff was very fast and courteous to fix the issue
Stayed 1 night in Nov 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Letichel

Liked: Cleanliness, staff & service, amenities
Friendly attentive staff , beautiful natural hillside surrounding. Comfortable clean room 2 night stay would stay again
Stayed 2 nights in Nov 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and accommodating. The room was clean and comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and the Christmas decor felt cozy. Also loved that there was a shuttle to take you to the train station for The Polar Express
Stayed 1 night in Nov 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and good size. Nice breakfast buffet, kind staff and very thoughtful decor and complimentary shuttle
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, Plano

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast was great
Stayed 1 night in Nov 2025

6/10 Okay

Christie

Liked: Staff & service, room comfort
Mold in dirty bathroom.
Stayed 1 night in Nov 2025

6/10 Okay

Ahmad

Liked: Cleanliness, staff & service
The room was ok, but the breakfast was not good, the eggs were over cooked and even boiled eggs were like a rubber
Stayed 1 night in Nov 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

luis

Stayed 1 night in Oct 2025

10/10 Excellent

Paris

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room with a lot of space and friendly staff! Can’t wait to come back
Stayed 2 nights in Oct 2025

10/10 Excellent

Natalyn

Liked: Cleanliness, staff & service, amenities
Clean room. Nice staff.
Stayed 1 night in Oct 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff are very friendly & welcoming .Spacious room & clean. area is excellent
Stayed 2 nights in Oct 2025