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Hyatt Regency Jacksonville

4.0 star property

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Photo gallery for Hyatt Regency Jacksonville

Exterior
Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board
Daily buffet breakfast (USD 26.95 per person)
Ballroom
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Place, Florida Theatre
    ‪5 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪9 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪16 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

Queen Studio

  • Sleeps 4

King Studio

  • Sleeps 3

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(53 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(140 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, River View

8.4 out of 10
Very good
(40 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • River view

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(71 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • River view

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.4 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(22 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed

7.4 out of 10
Good
(13 reviews)
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Suite (St Johns)

Suite (St Johns) | Premium bedding, in-room safe, desk, iron/ironing board

Suite (St Johns)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • City view

ADA King Tub

  • Sleeps 3

ADA King Shower

  • Sleeps 3

ADA Two Queen Room Tub

  • Sleeps 4

ADA Two Queen Room Shower

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room with River View

  • Sleeps 3

Two Queen Room with River View

  • Sleeps 4

Club Two Queen Room

  • Sleeps 4

Club King Room

  • Sleeps 4

King Room

  • Sleeps 3

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About this property

Hyatt Regency Jacksonville

Riverside hotel with 3 restaurants, 4-minute walk to Florida Theatre
3 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt Regency Jacksonville offers 951 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Jacksonville. During your stay, you're just a quick walk from Florida Theatre. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Market, a coffee shop that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Florida Theatre and 11 minutes on foot from Times-Union Center for the Performing Arts
  • Pets welcome for a fee (restrictions apply)
Hyatt Regency Jacksonville offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 116000 square feet (10777 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Regency Jacksonville. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Market – This coffee shop specialises in American cuisine and serves breakfast, lunch and light fare. Open 24 hours.
SHOR Seafood Grill – This restaurant specialises in seafood and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Tavern – This lobby lounge serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 983 out of 1442 reviews
Rating 8 - Good. 250 out of 1442 reviews
Rating 6 - Okay. 102 out of 1442 reviews
Rating 4 - Poor. 59 out of 1442 reviews
Rating 2 - Terrible. 48 out of 1442 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Stayed 2 nights in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. We got a room with the river view and loved it!
Stayed 2 nights in Oct 2025

10/10 Excellent

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica Lopez

Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Stayed 1 night in Aug 2024

8/10 Good

curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Still haven't received the deposit back but the hotel is plush A+
Stayed 2 nights in Oct 2025

10/10 Excellent

Timani

Stayed 1 night in Oct 2025

10/10 Excellent

Joslin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Don

Stayed 1 night in Oct 2025

10/10 Excellent

Floyd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice convenient hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Liked: Property conditions & facilities
Clean room and beautiful views.
Stayed 1 night in Oct 2025

8/10 Good

Gwendolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
03:22 PM We had a wonderful stay, the hotel and staff was excellent. Other than going to the convention , we didn't leave the property. All our needs were met with a wonderful restaurant for breakfast. And the tavern, staff and food were the best. The riverside views were great, Enjoyed all the nightlights and the dolphin mornings. I would highly recommend it and would love to come back soon. Your message has been sent! You'll get an email with the hotel's
Stayed 2 nights in Oct 2025

10/10 Excellent

Laurie

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
AC wasn’t the best, but satisfied overall!
Stayed 2 nights in Oct 2025

4/10 Poor

Andrea

Liked: Staff & service
Great location and the staff certainly tried to accommodate me (and were always friendly and professional) but I will never stay at any Hyatt property again. Maybe because I booked through Expedia, so they gave me the worst room available, but I am appalled that they are booking rooms when I know they know something is wrong. First impression was everything was a little worn but it’s well designed in the public places. We got to the 19th floor and there was an extremely strong odor. I assumed probably a signature scent of the hotel but so much of it I couldn’t breathe. I get to the actual room and again it smells weird but I can’t put my finger on it. My partner goes to turn the AC on to air out the room but it doesn’t work. This brought me to the front desk (because my phone didn’t work in the room) and they were nice even though I wasn’t being so nice because I was terrified my AC was broken and they stated there were no other rooms in my category available, so I would have to downgrade. The manager and front desk personnel were kind gave $20 in market vouchers, went to my room and it turns out the balcony door was slightly ajar so the ac won’t turn on. I was so relieved! So I go out for the evening, maybe about six hours, and return to my room and it’s certainly not the temperature the AC is set too but the balcony isn’t the problem this time because the AC is on and running just not cooling the room, Luckily for us a cold front came through so we opted to open the sliding
Stayed 2 nights in Oct 2025

10/10 Excellent

Terrell

Stayed 2 nights in Oct 2025

10/10 Excellent

CHENNEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing. the bathroom floors need to be clean. everything else was excellent. you can see the dirt within the grout
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean the property was and how clean the room were. The staff were excellent! They have a SHOR: Seafood grill, Tavern, and Market all located in the lobby! It was business- friendly as well. The hotel was dog friendly as well! They had a pool too. I will definitely be back! If you’re traveling to Downtown Jacksonville, book with Hyatt Regency Jacksonville Riverfront, you won’t be disappointed!
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Chelsey Danielle

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Stayed 1 night in Oct 2025