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Windsor Inn of Jacksonville

2.5 star property

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Photo gallery for Windsor Inn of Jacksonville

Pool
Reception
Reception
Lobby
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1351 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(31 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(19 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Windsor Inn of Jacksonville

Hotel in Jacksonville with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has a microwave in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden and a picnic area are on-site. Housekeeping is available on request.
Windsor Inn of Jacksonville offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels.

Bathrooms include a bath and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Windsor Inn of Jacksonville. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Self-service breakfast served daily for a fee
  • Amenities include meeting rooms, a terrace and TV in a common area
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the value of their stay and the clean guestrooms
  • 14 minutes by car from Jacksonville Cruise Terminal and 9 minutes from Jacksonville Zoo and Gardens
  • Dogs welcome for a fee (restrictions apply)
Windsor Inn of Jacksonville offers its guests a 24-hour fitness centre, a terrace, and a garden. WiFi is free in public spaces. The business-friendly Windsor Inn of Jacksonville also features a picnic area, express check-out, and a television in common area. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:30 AM to 9:00 AM.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 9:00 AM for a fee: USD 7.99 for adults and USD 7.99 for children

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 35
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 7.99 for adults and from USD 7.99 for children
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-in fee: USD 35
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Jacksonville
Quality Jacksonville

Windsor Inn of Jacksonville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 410 out of 1013 reviews
Rating 8 - Good. 208 out of 1013 reviews
Rating 6 - Okay. 113 out of 1013 reviews
Rating 4 - Poor. 97 out of 1013 reviews
Rating 2 - Terrible. 185 out of 1013 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and polite staff. Breakfast was great and they even let my youngest kid eat for free even though she eats a lot lol. Will be back when going to zoo in Jacksonville!
Stayed 1 night in May 2025

8/10 Good

josie

Stayed 1 night in Mar 2025

10/10 Excellent

Wallace

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Very clean, they are trying to update the property, pool and laundry are NOT available. It may look like a long way from downtown, but it is only 16 minutes away. Most staff were fantastic. Recommend that if you are extending you stay, book on-line. I paid a premium to extend my stay when booking thru the front desk. Overall good experience. No pool/laundry - so there is no extra value there. There is a continental breakfast available for extra charge. Support staff are on it.
Stayed 3 nights in May 2025

10/10 Excellent

Johnny

Stayed 1 night in May 2025

8/10 Good

amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First and foremost, we had a good stay. The front desk was always polite and helpful. Check in and out was very smooth with no issues. This is an older hotel and is currently under renovations. Our room was in the process of being updated and the only thing missing from it was the iron and ironing board, which we didn't need. The furniture looked newer, it was clean, no smell, fresh paint. My husband liked the bed, but I'm a picky sleeper. The shower was nice and hot, but the water pressure wasn't the best. The hotel sign is not up at this time so you need to know what the building looks like to find it, use google maps street view. They offer breakfast and you prepay at check in if you want it. There are tons of restaurants in the area to choose from as well as shopping. This looks to be a smoke free facility which i loved! There is a $50 deposit due at check in. You get it back once housekeeping checks the room for damages and smoke smells. Even though it looks iffy, we had zero issues and i would stay here again.
Stayed 2 nights in May 2025

2/10 Terrible

himraj

Stayed 1 night in Mar 2025

10/10 Excellent

Chianti

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

britney

Stayed 1 night in May 2025

10/10 Excellent

Tauqullia

Stayed 4 nights in May 2025

10/10 Excellent

Kristabell, Cherryville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Ernesto

Disliked: Amenities
Mucha peste en la habitación no se lo recomiendo a nadie
Stayed 2 nights in May 2025

10/10 Excellent

Vicarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel and the staff were extremely welcoming and helping the Wi-Fi was great so was the other amenities that were provided I really had a great time at this establishment.
Stayed 1 night in May 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

karen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Microwave door was broken and didn't close so the light was constantly on. Lavatory sink wouldn't drain. Refrigerator was broken and was missing a leg. Air conditioner was broken, it was set at 61degrees and it still was hot in the room. Woman at front desk was very nice.
Stayed 1 night in May 2025

10/10 Excellent

Darrick

Stayed 3 nights in May 2025

10/10 Excellent

Chianti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean
Stayed 1 night in May 2025

8/10 Good

Devonte

Stayed 1 night in May 2025

10/10 Excellent

Derrick

Liked: Cleanliness, amenities
Great service
Stayed 4 nights in May 2025

10/10 Excellent

Lavenus

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Nicole

Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was easy and staff were fine. Sign outside hotel was down (had to go in to make sure it was the right hotel). Outside stairs and floor were very run down. Housekeeping kept the room up and did a good job.
Stayed 1 night in May 2025

6/10 Okay

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are not queen size in a two bed room they are full size. But over all we had a great experience! They had great customer service
Stayed 2 nights in Apr 2025

8/10 Good

Lamar, Rawlins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in proximity to the airport, shopping, and restaurants. The rooms and property were clean and quiet.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025