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Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Exterior
Exterior
Suite, 1 Bedroom | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪2 min drive‬
  • Place, Dog Wood Park of Jacksonville
    ‪2 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(29 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Terrace/patio

Studio Suite, 2 Queen Beds

7.4 out of 10
Good
(18 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed | Room amenity

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel with free parking, in the vicinity of St. Johns Town Center
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Weekly housekeeping is available.
Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

During your stay at Candlewood Suites Jacksonville Southpoint by IHG, you'll be within walking distance of Saint Vincent's Medical Center Southside. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from St. Johns Town Center and 9 minutes from The Avenues
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville Southpoint by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. The business-friendly Candlewood Suites Jacksonville Southpoint by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free. A complete renovation of Candlewood Suites Jacksonville Southpoint by IHG was completed in April 2025.

Smoking is allowed in designated areas at this Jacksonville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 241 out of 326 reviews
Rating 8 - Good. 47 out of 326 reviews
Rating 6 - Okay. 15 out of 326 reviews
Rating 4 - Poor. 7 out of 326 reviews
Rating 2 - Terrible. 16 out of 326 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Excellent staff, excellent hotel appearances, one of the cleanest rooms I have ever stayed in and the bed was super comfortable. Definitely was very relaxing after a full days of work and super accommodating!!
Stayed 10 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Rocco Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Oct 2025

8/10 Good

Maurice

Travelled with group
Stayed 1 night in Jul 2025

10/10 Excellent

maegan

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Ha-Vi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Room was clean and well maintained. It has a small kitchen area stocked with utensils and a few cooking supplies. I would definitely recommend this place.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was amazing... Staff was excellent Room was beautiful Bed so comfy
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffery

Stayed 2 nights in Oct 2025

10/10 Excellent

Allen, Ocala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There is no regular creamer for coffee. They have a shelf stable PC creamer.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry
Stayed 9 nights in Aug 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovations and total look of this hotel is amazing for the price. Even the bean to coffee machine was a nice touch on our stay. The room is equipped with everything you need and its very comfortable. I will be back for a Jaguars game next year is this same Hotel!
Stayed 3 nights in Oct 2025

8/10 Good

Yareli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel will be booking again in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Janiece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Constance

Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge room eith the kitchenette which was very convenient for my needs. Love the tv that i can access my streaming services.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alyssa

Stayed 1 night in Sep 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and would definitely stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tanja

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches in our room hair all over our bath towels. When I called down to the front desk she told me she couldn’t switch rooms due to it being fully booked and to talk to the manager in the morning. I did and the manager said she will have to get with Expedia and call me and let me know. I still have not heard back from her. Very poor customer service and dirty hotel. Disappointing and then to not have any compensation is unacceptable!
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Found a black curly hair on our white supposed to be clean towel in the bathroom and the bathroom floor was dirty gross Upon entering our room, it was 90° but on the other side, the AC cooled it down to below 68 in a couple hours
Stayed 1 night in Oct 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Oct 2025