Not a 4 star hotel experience at all. Receptionist was nice. Room smelled like cleaning solution, which she offered to clean but the smell remained. No management on property after 5PM but a 24 hour texting line is available.
The hotel was an older hotel. it had been updated, but still had an oldish vibe.Our room was very small. The space was maximized by having bunkbeds. With that being said, I would still highly recommend it. It was close to the beach within walking distance. It had many restaurants that were also within walking distance. The staff was very friendly.
Floors in rooms were concrete with only a partial rug. Limited space to store things. Staff only in office beginning at 10. Coffee shop not open on weekends.
Iâm a local here in Atlantic beach, and stayed on property for a staycation. This boutique style hotel is perfect for a little get away. Right in the heart of AB, you can walk to the town center and go get your favorite bite to eat and cocktails. The staff is always so kind and friendly. Your rooms are perfect with local touches like PeterBrooke chocolate covered popcorn, and checkered beach towels for your walk down to the shore. I will always highly recommend Hotel Palms.
The staff are extremely friendly. The hotel rooms are clean and spacious.
I was a bit disappointed that the desk closed before 6p. I needed ice and was not able to get any. Also, the person rooming with me did not have a parking pass. We had to call to inform them about her car so it would not get towed.
All in all it was a great experience. We had left some things in the room and they held them for us until we could pick them up.
The hotel is beautiful, with big rooms and comfortable beds. Everyone is friendly , front desk staff is perfect. Thank you, we will stay with you again!