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Tru by Hilton Jacksonville West I 295

3.0 star property

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Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Lobby
Terrace/patio
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

View in a map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Prime F. Osborn III Convention Center
    ‪14 min drive‬
  • Jacksonville Zoo and Gardens
    ‪16 min drive‬
  • EverBank Stadium
    ‪18 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Tru by Hilton Jacksonville Airport I-95

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 750 reviews
The price is CHF 93
includes taxes & fees
1 Sept - 2 Sept
Tru by Hilton Jacksonville Airport I-95

About this property

Tru by Hilton Jacksonville West I 295

Hotel in Jacksonville with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Housekeeping is available on request.
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Tru by Hilton Jacksonville West I 295, you'll be close to Jacksonville-Baldwin Rail Trail. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from St. Paul AME Church and 15 minutes from Jacksonville Zoo and Gardens
  • Cats and dogs welcome for a fee
Tru by Hilton Jacksonville West I 295 offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Tru by Hilton Jacksonville West I 295 also features laundry facilities, a corner/local shop, and a front desk safe. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 160 reviews
Rating 8 - Good. 25 out of 160 reviews
Rating 6 - Okay. 17 out of 160 reviews
Rating 4 - Poor. 6 out of 160 reviews
Rating 2 - Terrible. 3 out of 160 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chris

Stayed 1 night in May 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2025

10/10 Excellent

rickardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sian

Travelled with family
Disliked: Amenities
Just ok!
Stayed 1 night in May 2025

6/10 Okay

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, property conditions & facilities
Was met by a very friendly front desk clerk. Check in was fast and efficient.
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent spot to stay
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities

2 days in Jacksonville

Stayed 2 nights in May 2025

10/10 Excellent

Ronnie

Stayed 1 night in May 2025

8/10 Good

Cristina

Stayed 1 night in May 2025

6/10 Okay

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff was great! Everyone was friendly and helpful. The rooms were clean, and roomy. I like that they had hard floors, and not carpet. The bathroom was great for my travel companion who needed a walk-in shower. However, I was not too happy with the location surrounding the property. I didn't really feel unsafe, but the area was a bit sketchy, and it was not close to any food choices.
Stayed 1 night in May 2025

10/10 Excellent

Kierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel I’ve stayed in in a longgggg time. Hot water in the shower wasn’t as hot which was kinda disappointing. Bed soft and comfy. Nice view. HD TV. Quietness. Would definitely book again!
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simplistic year, had everything needed!
Stayed 1 night in May 2025

10/10 Excellent

Fenicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk guy was awesome!
Stayed 1 night in May 2025

10/10 Excellent

Ronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvi, Myrtle Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property is great. Location is perfect, check in was quick and easy the rooms are clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Chavon, Bluffton

Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. just would have wanted a microwave in my room instead of having to go to the lobby to warm my food.
Stayed 2 nights in Apr 2025

6/10 Okay

Vanessa

Liked: Staff & service, property conditions & facilities
If it wasn’t for the staff, I would’ve given this hotel a 1 star review. The property itself is well maintained, but other than a gas station next door, there’s no places to eat within walking distance. The staff were very friendly and nice, but sadly that’s the only positive thing I have about my stay. The bed was extremely hard and uncomfortable, as it felt like I was lying on a metal slab the whole time. My pillows smelled like weed, so I ended up using a towel for a pillow. The water pressure in the shower wasn’t strong enough, nor did the water get hot enough for me either. The TV didn’t have many channels to choose from, and the ice machine on my floor was broken too. I’m glad my stay was only for one night, as I would’ve cancelled the remaining of my stay. Spend the extra bucks for a better hotel, and don’t be cheap like me.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin, Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sherine

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the area was not busy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Calanthe

Liked: Cleanliness, staff & service, property conditions & facilities
I must say the staff was excellent. Shout out to Ms. C J for her professionalism and kindness
Stayed 3 nights in Apr 2025

10/10 Excellent

Alphonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025