First off, beautiful Condo with awesome views. Our issues come with the functionality of the unit.
1. It would be helpful to have directions on how everything works. We figured out most of it but some were hard to understand.
2. The controller for the fan in the living room did not work. So it was set to the lowest level and we could not adjust nor turn on/off. The patio fan was in the off position and the controller on that one did not work so we could not use it while sitting on the patio.
3. There appears to be an awning that folds out and retracts on the balcony but it appeared to be broken.
4. The motor that operates the shades in the living room did not work and we could not raise those blinds.
5. The hot tub does not drain. The switch the instructions said to use did nothing to drain so unfortunately, we had to leave the water in when we left. Followed the directions to no avail.
6. When we arrived late Sunday, the security had no information on us being in the unit and had to explain we had rented the unit. After some discussion, they let us in. I had provided copies of our passports prior to arrival but that did not appear to be passed on. We spent a good few hours getting this addressed the next day with the Vacasa staff and they finally passed this along to the guards so we could get access to the property without explaining over and over again.
These are the reasons for only 4 stars. Like I said, we loved the property overall.