We enjoyed our stay, however, on our downtime, we we enjoy movies or a good crime show, could not get TV to broadcast anything, just an Hour Glass then back to menu, Saturday, we tried again and i texted host, i also texted Host we need more drying towels. A shower at night and in morning left us no more towels. I texted again later that evening and still no reply. Still no reply even after we left other than him asking us to give 5 stars. I suggested better customer service..... Also, if you need to charge ur phone, good luck finding a plugin.