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Eyal Hotel

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Photo gallery for Eyal Hotel

A buffet with various food items and bread baskets.
An outdoor seating area with white furniture, a wooden deck, and a wall adorned with flowering plants.
A vertical garden with red, pink, and white flowers against a building facade.
A modern lobby with a curved sofa, a reception desk, and a wall with decorative items.
A hotel room with a large bed, a desk with a chair, a round mirror, and a nightstand with a lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Shamai 21, Jerusalem
  • Place, Ben Yehuda Street
    ‪1 min walk‬
  • Place, Zion Square
    ‪2 min walk‬
  • Place, Mamilla Mall
    ‪8 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪55 min drive‬

Room options

View all photos for Classic Room

A hotel room with a bed, a TV mounted on the wall, and a patterned floor.

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Double Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a flat-screen TV, and a window with a view of greenery.

Standard Room

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for double with balcony

Minibar, in-room safe, free WiFi

double with balcony

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Eyal Hotel

Along with a restaurant, this smoke-free hotel has a meeting room and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Eyal Hotel offers 68 air-conditioned accommodations with minibars and a safe. Fridges and coffee/tea makers are provided.

This Jerusalem hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

During your stay at Eyal Hotel, you're just a quick walk from Ben Yehuda Street. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Ben Yehuda Street and Mount Herzl
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Eyal Hotel.

This 3-star Jerusalem hotel is smoke free.

Eyal Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that check-in starts at 7 PM on Saturdays and the final day of Jewish holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 350 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Eyal Hotel
Eyal Hotel Jerusalem
Eyal Jerusalem
Hotel Eyal
Eyal
Eyal Hotel Hotel
Eyal Hotel Jerusalem
Eyal Hotel Hotel Jerusalem

Eyal Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 188 out of 456 reviews
Rating 8 - Good. 176 out of 456 reviews
Rating 6 - Okay. 57 out of 456 reviews
Rating 4 - Poor. 22 out of 456 reviews
Rating 2 - Terrible. 13 out of 456 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

wen juan

It has a very good location for shopping, dining.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Barry W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the price, with a perfect location in the middle of the new city. The buffet breakfasts were magnificent.
Stayed 5 nights in Feb 2023
Verified review

6/10 Okay

Alon

You need to lower your expectations when coming to this hotel, certainly is value for money considering the great location in down town Jerusalem. Breakfast was really good, above expectations. The stuff is doing their job, not really going the extra mile, among other aspects, I chose the hotel based on the fact of having a parking lot, it was full, 14 parking lots only. Ended paying 25% of the night hotel cost in a parking place near the hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located.
Stayed 7 nights in Aug 2022
Verified review

8/10 Good

joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely renovated hotel in the center of Jerusalem near many shops and restaurants and walking distance to transportation.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Good hotel. Fabulous room. Nice staff. Very clean. The only point I note is there are no English TV channels. No big deal but it would be nice when relaxing in the room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Hotel was clean and amenities were pleasant. Walls are thin, though. Overall great place.
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for a hotel of this rating. Central, basic, recently renovated.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort

Good location in Jerusalem

The good - Great location in Jerusalem - Clean, comfortable rooms - Decent wifi The bad - Reception staff a little surly - Construction going on next door - Lots of street noise
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Terry

Liked: Staff & service

Good value, location. Hotel a bit “tired”

Hotel has all amenities but is a bit “tired”. Was relatively clean. Breakfast is outstanding. Location is perfect …. Easy walk or light-rail ride to train and bus station, old city, restaurants, shopping. It needs updating but the value is good. Rooms are small but that’s typical in Jerusalem.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Tatjana

Liked: Cleanliness, property conditions & facilities

Functional and clean

Close to Light train, Old Town and other sights. Reception staff more bored than friendly, Wifi in room was quite bad but the room was functional, clean and served its purpose for a few nights. Breakfast was large.
Stayed 1 night in Jan 2023
Verified review

4/10 Poor

Masashi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed 3 nights. But the hotel did not change used coffee cup and did not fill up shampoo and conditinor.
Stayed 3 nights in Apr 2023
Verified review

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurant ok, washroom in the room cute rooms very small bad service bad parking and area with a car did not clean the rooms
Stayed 7 nights in Feb 2023
Verified review

4/10 Poor

Estela

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms need updating and attention to cleanliness and services
Stayed 4 nights in Jul 2022
Verified review

4/10 Poor

Asaf

Disliked: Staff & service, amenities, property conditions & facilities
Very basic hotel. Basic breakfast. Nothing unusual. They didn’t pass the omelette test. We had to ask twice for someone to clean our room. Finally someone showed up at 9PM. I will look for another property next time I’m in Jerusalem
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a great hotel - clean,friendly staff, good breakfasts, lots of restaurants around, etc. However there was construction happening sometimes during the night that was very noisy and kept us awake. The worst though was the WIFI. We have a business to run back home when we travel and for a week we were lucky if we had slow very limited WIFI for maybe two of the days. Very disappointing.
Verified review

6/10 Okay

marion

Disliked: Staff & service
Second visit to this Hotel, we went back as it is in such a brilliant position in Jerusalem. Apart from the staff who cleaned the rooms, who were all friendly, the rest of the people we dealt with in the hotel were all unhelpful & miserable. We were more or less ignored after initial check in, never a hello or goodbye when we passed the reception desk, Each time we asked them something, such as ordering a cab, they were miserable & acted like we were an inconvenience! Will choose somewhere else next time.
Stayed 6 nights in May 2022
Verified review

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent location & facilities

LRTのJaffaCenter駅から3分、Central Bus Terminalへ4駅、旧市街へ1駅又は徒歩15分と超便利。部屋もきれいで冷蔵庫、湯沸かし器あり。朝食は7時から10時で、ブッフェ方式で種類も多い。出発が早い時は、前日朝伝えておけば朝食boxを用意しておいてくれる。ロビーに飲料水タンク。 スタッフはフレンドリーではないが、眼科病院の場所を調べてくれ、タクシーもよんでくれた。次回も滞在したい。 Excellent location, 3 minutes walk from LRT Jaffa Center station, 4 stations to Central Bus Terminal and 1 station or 15 minutes walk to Old City. The room is clean with refrigerator and tea making machine. Breakfast is served between 7 and 10 in a buffet style with good choice. When you leave early in the morning, if you inform one day in advance, breakfast box is prepared. Staff members are not overly friendly, but at least provided me with necessary information, ie the information on eye hospital and taxi. I will definitely stay in this hotel next time.
Stayed 11 nights in Feb 2023
Verified review

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was really good. No internet for 2 of the 3 days we were there and then was spotty connection when we had it. We actually took our computers and had to work at a nearby restaurant just to have internet all days. Front desk staff was not helpful when a water leak fried a computer on the desk. Our door was only door that card access "broke" and they couldn't access the DVR for video coverage to see if/when cleaning staff/maintenance was in room. Rooms were small and you can hear your neighbor everytime they move. Overall bad experience in all 4 rooms for our 4 travelers.
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nightmare from beginning to end

The worst experience ever! When I checked in, I specifically asked if their wifi was working...they lied and said yes. Once I got settled in, wifi was not working- lost an entire day of work, couldn't rebook because I had no access to wifi. Had to go to another hotel to use their wifi and rebook my stay at another hotel in middle of the night. Hotel is refusing to refund my money- horrible, the worst stay of my night. Terrible
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Super proche de tout
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
Apesar das instalações serem antigas o serviço de quarto foi bom e o café da manhã completo O principal é a localização excelente próximo ao comércio e restaurantes Fizemos o trajeto para o Kotel andando sem necessidade de transporte por carro ou trem
Stayed 12 nights in Nov 2025
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Ótimo quarto e banheiro, sempre limpo, café da manhã excelente... E muito bem localizado.
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Erick

Liked: Cleanliness, room comfort
Disliked: Staff & service

Regular

El hotel es un poco viejo pero con excelente ubicación. El check todo bien. El trato del personal es muy malo. Además no nos dejaron dejar el auto ni 5 min mas de las 11 am del día del check-out, ni el equipaje, muy mal servicio!
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

SukHyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
비가 내리는 우기여서 그런지 비소리가 크게 들렸습니다 조식식사는 깔끔하고 단정했습다 가격대비 전반적으로 양호합니다
Stayed 2 nights in Feb 2023