Waited more than hour to be served. Sat in street waiting to be let in.
All crockery cracked or chipped.
Stayed for 3 nights. Received 1 small towel only.
Basic kitchen utensils not present.
No extra pillows. Only very flat ones.
No sanatizing present. Record or liquid.
Entrance to "suburb" extremely confusing.
Pool dirty.
There was no air conditioner and the temperature was 31 centigrade (very hot). So we checked out within a few hours and will be requesting some kind of refund
The bookings department did not let the owner know that there was a booking. Very very bad service from sa hotels bookings.
The owner was very helpfull