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DoubleTree by Hilton Hotel Johnson City

4.0 star property

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Reception
Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Indoor pool, outdoor pool, pool loungers
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Johnson City Mall
    ‪6 min walk‬
  • Freedom Hall Civic Center
    ‪3 min drive‬
  • East Tennessee State University
    ‪5 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Johnson City

Hotel with free parking, a quick walk to Johnson City Mall
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site.
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with free newspapers and complimentary bottles of water. Beds feature premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Johnson City. During your stay, you're just a quick walk from Johnson City Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Burger Bar
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 5 minutes by foot from Johnson City Mall and a 4-minute drive from Freedom Hall Civic Center
DoubleTree by Hilton Hotel Johnson City offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. The business-friendly DoubleTree by Hilton Hotel Johnson City also features a vending machine, concierge services, and dry cleaning/laundry services. Free self parking is available.

This 4-star Johnson City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Burger Bar – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults and USD 5.00 to 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 901 reviews
Rating 8 - Good. 275 out of 901 reviews
Rating 6 - Okay. 118 out of 901 reviews
Rating 4 - Poor. 48 out of 901 reviews
Rating 2 - Terrible. 39 out of 901 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is amazing and I would stay there again.
Stayed 2 nights in Mar 2025

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cold Shower

At check in staff was nice. But after a long drive I finally arrived at the hotel around 1:30 am, got in my room, unpacked and got situated . My son was sleepy so he went straight to bed . I finally was able to get me a well deserved shower, but when I got in the shower it was no hot water! Very disappointed! At that point I decided that the best course of action was to make it quick and get it over with. I did not want to call the front desk and hear the suggestion of changing rooms after I was already settled . Nevertheless Disappointing.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonalene

Stayed 3 nights in Mar 2025

6/10 Okay

Laura

Liked: Cleanliness
It took me 20 minutes to get hot water in shower. Room was small but manageable. I was informed all doors were locked around the property for safety measures but the side door to the outside parking was unlocked around the clock just outside our room definitely did not make me feel safe now days. For that price no complimentary breakfast. Restaurant closed after spending all the day traveling we wanted food but there was plenty around the vicinity. Just for that price doubletree probably wouldn’t be my first choice and you have to pay for all the amenities. We came in town for a funeral and was looking for a place so 10 of our family members could get together for the afternoon and enjoy each other and again we could rent a spot.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittany

Stayed 2 nights in Mar 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bubbling floor drain in bathroom. However it was taken care of immediately
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Needs updating
Stayed 1 night in Feb 2025

2/10 Terrible

Maha

Stayed 2 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. Everything you want in your hotel stay.
Stayed 1 night in Feb 2025

6/10 Okay

Lukas

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property could use some major updates, I felt like it was 2003. The wallpaper is peeling in the hallways, the furniture in the rooms is very dated, the shower head was gross and built up with grime, the TV was from 2010, and the AC unit was very loud. But, it was very clean, the staff was very friendly, and I was comfortable!
Stayed 2 nights in Feb 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe as I was traveling alone. It's very close to everything in Johnson City.
Stayed 2 nights in Feb 2025

6/10 Okay

Sandra

Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful!
Stayed 1 night in Jan 2025

10/10 Excellent

Ida

Stayed 1 night in Jan 2025

10/10 Excellent

Dominic

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Josh

Liked: Amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2025

4/10 Poor

Wadie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Nice but going downhill

Great staff doing their best with what they have. Three night stay. No room service. No trash pick up even when we specifically requested.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julie, haughton

Stayed 1 night in Sep 2024

6/10 Okay

Tia

Liked: Staff & service
Overall not a bad stay- rooms were not as nice as they show online. Cleanliness was not the best in the rooms and appearance of furniture. However the staff were exceptional and had a good experience overall.
Stayed 2 nights in Dec 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the establishment was clean. The hotel is being renovated. The hall ways and carpet make it look less modern and will benefit from the remodel. Overall, great experience with breakfast included.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Stayed 1 night in Dec 2024

8/10 Good

William

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was small, no facial tissues(empty box), ac/heating unit noisy and malfunctioning, feather sticking out of pillow that jabbed my partner’s face, light coming through window that shades did not fully cover, overall stay was terrible especially for the cost! AWFUL!!!stayHproperty
Stayed 1 night in Dec 2024

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Keysha

Liked: Cleanliness, amenities, property conditions & facilities
It was great!! Staff was so kind
Stayed 1 night in Oct 2024