Several issues encountered:
1. Booking price stated on the Expedia did not reflect the same price in fact I have paid more on site
2. First Room given to me has issue with the card sensor/lock and not able to open the main door from inside
3. Card sensor from second room change unable to detect inside room slot holder
4. Third room change water pressure inside toilet was too slow
Hope u can rectify above problem
I booked higher price room, but was given lower price room. When checked in I received a sms saying I checked in room 202 but was given room 307. Clearly hotel staffs try to cheat.
Not really comfortable stay for us.
First, it took forever for the staff to check in.
Second, the toilet is very dirty, there are water spot on the floor which look quite disgusting.
Third, the towel is dirty, with some stain on it, same goes to the floor cloth.
Forth, we stay in a double bedroom, but everything came with one set as if it is a single bedroom.
Fifth, the room, the pillow cover and the bedsheet as well as the blanket are smelly.