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Amansari Express Hotel

3.0 star property

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Photo gallery for Amansari Express Hotel

Exterior
Superior Twin Room | Bathroom | Shower, free toiletries, hair dryer, bidet
View from property
Interior entrance
Restaurant

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
NO 9N JALAN TENTERAM BUKIT MELDRUM, Johor Bahru, Johor, 80300
  • Place, R&F Mall
    ‪2 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪10 min walk‬
  • Place, Johor Bahru City Square
    ‪13 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪31 min drive‬

Room options

View all photos for Triple Sharing

Triple Sharing | Desk, free WiFi

Triple Sharing

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, free WiFi

Family Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Desk, free WiFi

Superior Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Queen

Desk, free WiFi

Superior Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Queen Room (No Window)

Desk, free WiFi

Standard Queen Room (No Window)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room (No Window)

Standard Twin Room (No Window) | Desk, free WiFi

Standard Twin Room (No Window)

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Amansari Express Hotel

Concierge services, a 24-hour front desk and free newspapers are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site.
Amansari Express Hotel offers 144 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Cable televisions are provided.

Bathrooms include a shower, bidets and complimentary toiletries. This Johor Bahru hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Amansari Express Hotel, you'll be within walking distance of Johor Bahru City Square. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Within a 15-minute walk of Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex
As a guest of Amansari Express Hotel, you'll find multilingual staff, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. Amansari Express Hotel also features a front desk safe, a television in common area, and a lift. Limited free parking is available on a first-come, first-served basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Built in 2012

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Amansari Express Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Amansari Express Hotel Johor Bahru

Erica Hotel Johor Bahru

Amansari Express Johor Bahru

Amansari Express

Erica Johor Bahru

Erica Hotel

Amansari Express Hotel Hotel

Amansari Express Hotel Johor Bahru

Amansari Express Hotel Hotel Johor Bahru

Amansari Express Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 7 out of 114 reviews
Rating 8 - Good. 25 out of 114 reviews
Rating 6 - Okay. 33 out of 114 reviews
Rating 4 - Poor. 25 out of 114 reviews
Rating 2 - Terrible. 24 out of 114 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

3.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory

This hotel is not worth the stay. When we first entered the hotel, the hotel staff immediately told us that the hotel is full even after we told him that we had prior booking of the hotel. I assumed that the staff turns down every business opportunities the hotel had for his own convenience. After waiting for another 20 mins or so, the hotel got us a room. Upon entering the room, we discovered that the dustbin is not emptied and there is traces of cigarette smell (we booked a non-smoking room). In addition, There are also bits of half eaten tibbits littered all around the floor. In the washroom, none of the toiletries are refilled and the white towel is stained with yellow. All in all, this is one of the worst hotel that we have ever stayed.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Pillowcases unchanged since several guests ago

Pillowcase had greasy scalp perspirant odour and probably hadn’t been changed since several guests ago. Very disconcerting to discover the source of the odour some time after laying in bed. Hotel staff insisted that the pillowcase was fresh (it patently was not), and i requested for 2 new pillowcases to double-layer over the pillow. Coffee tray was stained with fresh coffee s residue, which would have easily been rinsed off; not a big deal considering the price point of the room. But clean sheets are a basic requirement no matter how budget the hotel room is. The blanket seemed to smell of sweat/saliva too.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Zhen Cong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service staff in a hijab was extremely polite and helpful in providing details about food and atm in the vicinity. However, room and corridor had a strong musty smell. Stained bedsheets, unflushed toilet bowl, ants all over the dresser, thick layer of dust on the sofa, black marks all over the basin.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy environment. Room is dirty. Bedsheets linen is stained with patches. No bathroom towels unless you informed the reception.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Flirty dirty and bed sheets filled with blood stains. Counted at least 6 spots with blood patch. Checked out within 20 mins. And staff isn’t surprised at all.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Away. Smelly lobby and room condition is very bad. Receptionist gave my room number to a stanger... very unsafe...
Stayed 1 night in Jul 2019
Verified

8/10 Good

seungju

Liked: Cleanliness, staff & service, room comfort
싱가폴 가기에도 편하고 주변환경이 좋았습니다..
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Value for money just for sleep.

Just need a place to sleep, sadly the towels was discolorated and old. Should I’ve know, I bring my own towel.
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Carfield

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not worth staying

if not it is cheap i wont stay again
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Yoon Siong

Disliked: Property conditions & facilities, room comfort
毛巾太薄了，又有臭味
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
A proper hotel will never ask customer to bring their bathing towel to their own room. And the towel was very terrible, can tell that the towel has been used for years. Very thin , flat and slight yellowish. Very Small room as expected. Flooring was'nt carpet and was not clean, very dusty. Bed was alright. Water heater not hot, consider a very rundown place to stay. Will definately not be back again as this price im able to stay in a much better hotel that i used to stay.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst n terrible hotel ever
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel smelly and towel not clean at all. Aircon not cold also. Room noisy
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Herbert

Disliked: Room comfort

Zum reinen übernachten

Das Hotel bietet Zimmer die zum reinen übernachten taugen. Die Zimmer sind klein, das Bett komfortabel und die sanitären Einrichtungen brauchbar und in Ordnung. Das Hotel eignet sich nicht für einen längeren Aufenthalt. Die Lage in der Nähe des Einkaufszentrum mag ein Vorteil sein, es gibt aber bessere Alternativen in der Umgebung.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Jack

Liked: Staff & service
Disliked: Cleanliness, room comfort
hotel not so clean, overall look old and facilities old.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

jag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to stay in just 5min drive to shopping area
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Rico

Liked: Staff & service
Disliked: Cleanliness, room comfort
-have dirty stain on pillow case, bed sheet and comforter set. -pillow with unpleasant smell. -room wall with a lot spider web.
Stayed 1 night in Oct 2018
Verified

8/10 Good

SEMI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff is kind, but no cleaning

Staff is kind ,but smelly pillow Obviously pillow didnt wash
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Sabariah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't feel safe as lady solo traveller.

Write my review earlier. Would like to add..the hot water at shower not working. No fridge. Electric socket near the bed is near broke. The socket at table is under the table..making it hard to boil water at the electric kettle.stayed at Room103... and the Worst of all, someone walked at my window area. Which is pretty freaky feeling when you are one floor above the ground. Turned out he is cleaning the rooftop of a driveway roof. Still I am sure reception would know who will be staying on what room and give us ample warning. I had a very weird feeling that someone would looked into my window...if not for the white shade curtain. Very creepy and freaky feeling I had to go thru all that experience. Never staying there ever again.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Sabariah

Disliked: Cleanliness, property conditions & facilities, room comfort

Not so great.

Sad to say my stay at Erica is not so great. First day I stayed I couldn't sleep the whole night because the bed is so itchy. Asked the hotel to asked someone to changed the bedsheets and pillow case the morning. The shower not working. The electric socket near the bed is broken.. And the worst of all...I stayed at 103. The next day i saw a shadow of a man outside my window. Which is creepy. Turned out he was cleaning the top of the hotel lobby driveway roof. At least let me know there will be someone outside the window. Scare the heck out of me. Lucky the white curtain was closed. Usually I will leave it opened. But that day I closed it. That's why I only saw a shadow. But still it was very scary to think someone can looked into my room. Will never stay at this hotel again..
Stayed 1 night in Oct 2018
Verified

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities, room comfort

Thay cleaning lady

The cleaning lady that charged me for tax. She's rude.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

N

Liked: Staff & service, property conditions & facilities, room comfort
The hotel location is behind Grand Blue Wave and it is very close to CIQ. Staff was very helpful and very friendly. The room is clean but just don't see the area under the bed. The hotel could improve their cleanliness by using bedsheets, towel of other colors, not white. Standard queen room was a bit small with a small coffee table fit for only 14 inch laptop. In front of the hotel is a food truck area, so very easy to find cheap food. There is also 24hours convinience store within walking distance. Overall, the stay was pleasant for the price, the room also provide bottle drinking water and instant coffee /teas. Plus, if you need to move around, just use Grab coz it is super cheap. Thanks Erica. Very pleasant stay indeed.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Bella

Liked: Cleanliness
I booked room for 3 and when I entered the room, the first thing I saw the wallpaper at the wall. It was torn. The next morning when I had breakfast, the food wasn’t variety. Anyway the malay staff that wore scarf was good! She was so helpful.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Mama

Disliked: Cleanliness, property conditions & facilities, room comfort
Hope they can improve their buffet breakfast.
Stayed 1 night in Jul 2018
Verified

8/10 Good

WAI

Liked: Staff & service, room comfort

較滿意的平價酒店

房內杯具有蹟，感覺不乾淨。另外酒店早餐選擇很少。其他都滿意。走到City Square約10分鐘多點。
Stayed 1 night in Jul 2018