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Mutiara Johor Bahru

4.5 star property

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Photo gallery for Mutiara Johor Bahru

Interior
Lobby
Front of property – evening/night
Dining
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan Dato Sulaiman, Taman Century, KB No. 779, Johor Bahru, Johor, 80250
  • Place, Holiday Plaza
    ‪1 min walk‬
  • Place, KSL City Mall
    ‪8 min walk‬
  • Place, Plaza Pelangi
    ‪15 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Club lounge access

Suite, Club lounge access | In-room safe, desk, iron/ironing board, free WiFi

Suite, Club lounge access

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Occupancy Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Single Occupancy Room

  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Occupancy Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Single Occupancy Room

  • 34 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Mutiara Johor Bahru

Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Mutiara Johor Bahru offers 336 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include bidets and hairdryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
With your stay at Mutiara Johor Bahru, you're connected to a shopping centre and just a quick walk from Holiday Plaza. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Meisan Szechuan Restauran
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Steps from Holiday Plaza and 10 minutes on foot from KSL City Mall
  • Free local-area shuttle service
Mutiara Johor Bahru offers its guests an outdoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. The luxury Mutiara Johor Bahru also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 4.5-star Johor Bahru hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Meisan Szechuan Restauran – This restaurant specialises in Chinese cuisine.
Seri Mutiara – This restaurant specialises in local cuisine.
Polo Lounge – On-site cocktail bar.
Deli Corner – On-site delicatessen.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport shuttle available
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 5 per night)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Deli Corner
  • Meisan Szechuan Restauran
  • Polo Lounge
  • Seri Mutiara

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 89.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 25 for adults and from MYR 25 for children
  • Valet parking fee: MYR 5.00 per night
  • Rollaway bed fee: MYR 89.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Mutiara
Mutiara Hotel
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru
Mutiara Johor Bahru Hotel
Mutiara Johor Bahru Hotel
Mutiara Johor Bahru Johor Bahru
Mutiara Johor Bahru Hotel Johor Bahru

Mutiara Johor Bahru Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 203 out of 672 reviews
Rating 8 - Good. 338 out of 672 reviews
Rating 6 - Okay. 87 out of 672 reviews
Rating 4 - Poor. 32 out of 672 reviews
Rating 2 - Terrible. 12 out of 672 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service
The room keen to refurbish. Air conditioning unable to control the temperature due to broken controller. No disposable toothbrush available in the shower room. Shower room’s water temperature is not warm enough.
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

MOHD FIKRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A seasoned hotel, yet I still feel refreshed

I always feel that this hotel has its own unique way of welcoming guests be it from the entrance right up to the room. the receptionist has offered a best gesture with fast check-in & lovely smile, and the room looks dated in terms of the decor but it's becoming authentic but surprisingly clean & refreshed. I love the spaciousness of the room with their comfy bathroom & the bed. Not to mention, the hotel convenient location & easy access parking is another plus point. Worth every money spent!
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Ryu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備がキレイで、従業員の対応も良好。快適な滞在ができました。コスパも良好。
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service
I love the big room and location was perfectly good nearby Malls around the are for shopping and chilling feels like home
Stayed 2 nights in Mar 2020
Verified

8/10 Good

zaleha

Liked: Cleanliness, staff & service, room comfort
Food was good and tasty with a wide choice to choose. Deco was a bit rundown. Thorn curtains and old towels.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Clean Courteous staff. Next to shopping mall.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is really cold though
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

staying here because of the virus and being well looked after
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

very good
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Govi Naidu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in Jb

Beautiful room, convenient location. Good host and services..highly recommended.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Darren Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mutiara Hotel JB

Excellent stay as usual...I always choose this hotel for my monthly getaway.....though on the Older side as compared to the other 4 stars around....but the friendliness of the staff that make you want to come back time again......
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were friendly and prompt. The only set back is the aircon is not cold. Rooms were old but effort were made to refurbish it.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

linda l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most wonderful stay and people ever...

The mutiara Johor Bahru and the staff from front desk, restaurants, room services, and bellmen were the most helpful, welcoming in every way and professional that made my stay so easy in managing all the things I had to cover while in JB. Special help needed was so kindly provided by Viegnas, doorman, and Azim, front desk on info on bus transit and even helping me to station on his day off! Rarely does one find such staff generous with their time....I believe all travelers no matter why they visit JB would enjoy the convenience , surroundings, swimming pool and garden. And cake stand in lobby! And the wonderful staff every hour of the day. Mahalo Nui
Stayed 4 nights in Jan 2020
Verified

4/10 Poor

Gia Kheng

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bed uncomfortable and noisy, not like 4 stars hotel
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Front desk and bellboys are good, but housekeeping is bad
Stayed 7 nights in Jan 2020
Verified

8/10 Good

TING PANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good
Stayed 1 night in Jan 2020
Verified

8/10 Good

Foo Keong

Liked: Cleanliness, staff & service
Overall this is good hotel - facilities is getting old
Stayed 6 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Overall room n staff service is fine BUT in room toilet is very old n need serious upgrading..wall with crack lines, some parts of bath tub got little bits of chip off here n there.. worst one is the undersized toilet seat that totally looks like it doesn't belong to the toilet bowl .. way too small so part of the toilet bowl rim was exposed.. so it's like seating half on the toilet seat n the iothet half on the toilet bowl rim..
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service
The hotel has all the trappings of a 4-5 star hotel, but its age has started to show. The room ventilation is below standard, the air was damp, as were the beds. The breakfast is good for a halal place, the staff is friendly and efficient with good English. The neighbourhood is safe but dirty, the location has become the backwaters of tourism for others than car owners from Singapore arriving for cheap maintenance and repairs to their vehicles.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Overall is ok, just need some improve and do maintenance on hotel facilities and environment.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Liu

Liked: Staff & service
Disliked: Cleanliness
Third time visit Mutiara JB, but this time overall not in my expectations.Room carpet feel wet with musty smell, the air conditioner make a loud noise in midnight. Bathroom with low pressure water.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Location is v convenient. Room is spacious. We enjoyed their breakfast spread
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Ms Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A year end holiday getaway trip

Quick check in and reception was friendly. Room was clean, not well equipped so you need to ask for your toiletries from their housekeeping. Room was a little old. Happy with the window facing as we got to see the New Year Fireworks from the different hotels opposite ours.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay

Took the suite and selected twin bed but when upon checked in, the staff said the twin suite only have smoking floor . King bed then got non smoking floor . Should be more specific and also why only twin is a smoking floor only . Also my sister’s room, the air cond got problem so got to switch room. Stayed around 4-5 times and this time round it was disappointing.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

The hotel is comfortable and very convenient.
Stayed 1 night in Dec 2019