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Palazio Serviced Apartment

3.0 star property

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Photo gallery for Palazio Serviced Apartment

Flat-screen TV
Deluxe Studio Apartment | Living area | Flat-screen TV
Deluxe Studio Apartment | Living area | Flat-screen TV
Outdoor pool
Standard Studio | Balcony

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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Jalan Mutiara Emas Utama, Palazio Serviced Apartment, Johor Bahru, Johor, 81100
  • Place, Hospital Sultan Ismail
    ‪8 min walk‬
  • Place, AEON Tebrau City
    ‪13 min walk‬
  • Place, Toppen Shopping Centre
    ‪19 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio Apartment

Deluxe Studio Apartment | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Family Studio | Desk, blackout curtains, soundproofing, iron/ironing board

Family Studio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV

Family Apartment

  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Studio

Studio | Desk, blackout curtains, soundproofing, iron/ironing board

Studio

  • Sleeps 2
  • 1 Queen Bed

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About this property

Palazio Serviced Apartment

An outdoor pool and free self-parking are available at this smoke-free apartment building. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with digital channels. A balcony, an electric kettle and a hairdryer are among the other amenities available to guests.
Palazio Serviced Apartment offers 8 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Accommodation at this 3-star apartment has kitchenettes with fridges and stovetops. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels.

Recreational amenities at the apartment include an outdoor pool.
During your stay at Palazio Serviced Apartment, you'll be within walking distance of Hospital Sultan Ismail. Free self-parking and an outdoor pool are available. This comfortable apartment building has 8 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a lift and a water dispenser
  • 13 minutes by car from Johor Bahru City Square and 11 minutes from KSL City Mall
As a guest of Palazio Serviced Apartment, you'll find an outdoor pool, a lift, and a water dispenser. The front desk is open around the clock. Free self parking is available.

This 3-star Johor Bahru apartment is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchenette

  • Electric kettle
  • Hob
  • Refrigerator
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Palazio Serviced
Palazio Serviced Apartment Apartment
Palazio Serviced Apartment Johor Bahru
Palazio Serviced Apartment Apartment Johor Bahru

Palazio Serviced Apartment Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 4 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

5.6/10

Cleanliness

8.0/10

Staff & service

4.8/10

Amenities

3.4/10

Property conditions & facilities

Reviews

8/10 Good

Yee Lay

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

FRANCIS

Travelled with group
Liked: Cleanliness
The TV remote control is not working. The buttons are faulty. Air-con at the living room is not cooling even set to the lowest temperature.
Stayed 1 night in Jun 2025

4/10 Poor

Norasilah M

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They did not give me the room I paid for. The unit was not maintained well and it’s very dirty
Stayed 3 nights in May 2024

4/10 Poor

Chin Bee

Travelled with family
Disliked: Amenities, property conditions & facilities
Aircon condenser was very noisy and not cooling, sofa and blankets old with stains. Wi-Fi not bad. Noisy from nearby road. Toilet amenities can be better.
Stayed 1 night in Jan 2024

4/10 Poor

Jyane

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor feels clean and the bed was quite comfy. But the whole condo development looks run-down and some parts of the unit was very dusty and there was cockroach poop in one of the kitchen drawers. Facilities within the unit was basic.
Stayed 1 night in Dec 2019

2/10 Terrible

Ching

Travelled with family
Disliked: Cleanliness, room comfort
The description is misleading as the place is a distance from the hospital. Also they asked you to pass them your personal info online which is scary.
Stayed 2 nights in Jan 2024