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MainStay Suites Joliet I-55

2.5 star property

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Photo gallery for MainStay Suites Joliet I-55

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | 1 bedroom, desk, iron/ironing board, free cots/infant beds
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | 1 bedroom, desk, iron/ironing board, free cots/infant beds
Indoor pool
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3235 Norman Ave, Joliet, IL, 60431
  • Place, Westfield Louis Joliet Shopping Mall
    ‪8 min walk‬
  • Place, Harrah's Casino
    ‪13 min drive‬
  • Place, Route 66 Raceway
    ‪20 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Exterior
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  • Breakfast included
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The price is CHF 70
includes taxes & fees
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About this property

MainStay Suites Joliet I-55

Suburban hotel with 24-hour front desk and indoor pool
This smoke-free hotel features an indoor pool, Access to hot tub and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
MainStay Suites Joliet I-55 offers 60 air-conditioned accommodations with free newspapers and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Joliet I-55. During your stay, you'll be within walking distance of Westfield Louis Joliet Shopping Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • 11 minutes on foot from Westfield Louis Joliet Shopping Mall and a 3-minute drive from Cinemark Louis Joliet Mall
  • Cats and dogs welcome for a fee
MainStay Suites Joliet I-55 offers its guests an indoor pool and Access to hot tub. WiFi is free in public spaces. MainStay Suites Joliet I-55 also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Free self parking is available. A complete renovation of MainStay Suites Joliet I-55 was completed in February 2023.

This Joliet hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per week, plus a deposit of USD 33.90 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 33.90 per week
  • Pet fee: USD 30 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at MainStay Suites Joliet I-55.

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 252 out of 639 reviews
Rating 8 - Good. 194 out of 639 reviews
Rating 6 - Okay. 87 out of 639 reviews
Rating 4 - Poor. 50 out of 639 reviews
Rating 2 - Terrible. 56 out of 639 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LAWRENCE

Stayed 2 nights in Aug 2025

4/10 Poor

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not cleaned and food on the floor and I had to sweep. The sheets had hair on the sheet and I had to replace all of sheet myself and clean.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Horrible smell

When i walked into the room, it STUNK of sweaty socks. The smell was so pungent i had to go and buy a scented candle to mask the smell. The bed was super comfy but the bathroom was TINY.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Suzanne

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere eles

Check-in process was slow, but grateful for early check-in. Pool was closed which ruined our plans for the evening. Room was dirty and needs updates. Outlets and tv didn’t work. Bathroom door and fan were extremely loud.
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and cozy we are very happy with our

Stayed 7 nights in Jul 2025

2/10 Terrible

david

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Overpriced and dirty. Pool and hot tub not working no breakfast Waiting for refund
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Xavier

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice suite

Rooms were very clean and newly renovated. No breakfast but we had a kitchen. Pool and hot tub not working. Basic workout room was nice. Coffee and tea in the morning.
Stayed 4 nights in Jul 2025

10/10 Excellent

Holly

Stayed 1 night in Aug 2025

6/10 Okay

Ivonne

Check out it was by 12 and they start
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

Bad day at the main stay

Room ceiling was leaking air conditioner didnt blow well ..n made noisies all night ...like a motor was bout to drop out ...lady at front desk didnt give a rats ass ..all she cared about was smoking her cigarettes...terrible service ...
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not to Shabby

Our Shower didn’t work, but they were very nice and accommodating and let us shower in another room. Pool & Hot Tub were Great! Was awesome to be able to cook for my family instead of eatting out! Front desk evening lady was Amazing! Would def stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Connie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the place my husband my son and I we're very happy with everything even the manager Victor was very good to us when my refrigerator door wouldn't shut Victor himself came up to my room to fix it they're amazing here pvery clean
Stayed 7 nights in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a value hotel, but I found the bed very comfortable and the amenities were nice. Fresh coffee in the lobby, very friendly and helpful staff. I really liked the full size fridge in the kitchenette, perfect for a family party weekend!
Stayed 2 nights in Jun 2025

6/10 Okay

Peter

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rooms looked like they made an attempt to update … but pretty poor attempt.. 4 night stay without housekeeping is not a good look … had to exchange towels at front desk.
Stayed 4 nights in Jul 2025

4/10 Poor

Iliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor circulation, the smell of old trash and pets in the hallways. Bathroom fan didn't work when it did very loud. If its a bed you need You get what you pay for.
Stayed 3 nights in Jun 2025

2/10 Terrible

tanveer

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
beats sleeping in your car.
Stayed 3 nights in Jun 2025

6/10 Okay

Tracy

Travelled with family
Disliked: Property conditions & facilities, room comfort

Very hot room.

The air conditioner was blowing air, but it never cooled down. It was so hot. The hallways and reception area was also very hot. The toilet was loose on the floor so it would move around. Otherwise everything else was ok for the price.
Stayed 3 nights in Jun 2025

4/10 Poor

Natalie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ice machine never had ice. Only 1 on the property Room fridge didn’t close Elevator was sketchy and stopped in between floors like 10 times Hot tub was not hot at all Pretty bad stay if you ask me
Stayed 2 nights in Jun 2025

6/10 Okay

Emily

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice rooms, fairly clean other than the floor was absolutely filthy. Somewhat questionable with location and patrons sitting on the floors in the halls. Overall it wasnt bad, we didnt have any problems at all. Would stay here again if ineeded to.
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Stayed 1 night in Jun 2025