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Sheraton Kagoshima

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3 treatment rooms, massages
3 restaurants; breakfast, lunch and dinner served
55-inch LCD TV with digital channels, TV
Lobby lounge
3 restaurants; breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Place, Kagoshima Chuo Station Tourist Information Center
    ‪15 min walk‬
  • Place, Amu Plaza Kagoshima
    ‪16 min walk‬
  • Place, Kagoshima City Aquarium
    ‪6 min drive‬
  • Airport, Kagoshima (KOJ)
    ‪56 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Sakurajima View)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed (Sakurajima View)

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds (Sakurajima view)

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Sakurajima Suite, 1 King Bed, Non Smoking

Sakurajima Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Sakurajima Suite, 1 King Bed, Non Smoking

  • Mountain view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds (Sakurajima view)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Sheraton Kagoshima

Along with 3 restaurants, this hotel has a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Sheraton Kagoshima offers 228 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch LCD televisions come with digital channels. Bathrooms include baths or showers, slippers, toilets with an electronic bidet and hairdryers.

This Kagoshima hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen).
Our customers tell us that they can't get enough of the helpful staff at Sheraton Kagoshima. During your stay, you'll be within walking distance of Kagoshima Chuo Station Tourist Information Center. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Kagoshima Chuo Station Tourist Information Center and a few minutes from Amu Plaza Kagoshima
Sheraton Kagoshima offers its guests a full-service spa and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The luxury Sheraton Kagoshima also features multilingual staff, a garden, and coffee/tea in common area. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kagoshima hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
&More – This café only serves light fare. Guests can enjoy drinks at the bar.
Daily Social – This buffet restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Satsumagma – This restaurant only serves dinner. Open daily.
Vivarium – On-site bar. Open daily.
Flying Hog Grill – This restaurant specialises in local cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • &More
  • Daily Social
  • Flying Hog Grill
  • Satsumagma
  • Vivarium

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4000 for adults and from JPY 2000 for children
  • Covered self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Sheraton Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 352 out of 468 reviews
Rating 8 - Good. 89 out of 468 reviews
Rating 6 - Okay. 14 out of 468 reviews
Rating 4 - Poor. 7 out of 468 reviews
Rating 2 - Terrible. 6 out of 468 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MiSun

Liked: Cleanliness, staff & service, amenities
Wonderful scenery, wonderful people
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Excellent room and view!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Not only is the hotel beautiful, well-equipped, and conveniently located, but the staff is the absolute best! Our room was clean, comfortable, and quiet, and we enjoyed a fabulous view of Sakurajima. Highly recommended!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

MINKYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though all the facilities of Sheraton are excellent, the price is too expensive compared to the other hotels.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CAMERON

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, attentive and helpful staff, excellent breakfast buffet, high quality club lounge, comfortable settings
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Po EN

Liked: Cleanliness, staff & service, amenities
Clean, spacious, awesome view forward Sakura island
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Whiejong

Liked: Cleanliness, staff & service, amenities
The room is spacious unlike traditional Japanese hotel rooms, and has a great Sakurajima view. Excellent condition with good amenities. Decent breakfast and friendly staff. We have enjoyed the stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ALEXANDRE HENRY ROLAND

Liked: Cleanliness, amenities, property conditions & facilities
Extremely brilliant facility’s staff and service. Japans generosity exemplified.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chun-Nan

Liked: Cleanliness, staff & service, amenities
Every thing is good enough
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the view of Sakurajima did not disappoint, the concierge service was helpful and excellent.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sung Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean room with very comfortable bed and friendly staff. Only minus was you could hear tram and cars outside.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!! Highly recommend
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent holiday hotel

Excellent stay and friendly and service minded staff and a great view towards Sakurajima
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Shuk Har

Liked: Cleanliness, staff & service, amenities
Staff was very friendly, room was super clean. Pillows were just a little small!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took was very clean, tram just out front of the hotel.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel close to central kagoshima
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and the rooms with views are fabulous!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Everything, staff were kind and courteous and happy to help. Room was spotless and huge with amenities and comfortable bed and seating area. In a quiet area but easy access to trams ans a 10 min walk to Kagoahima-chuo
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marici

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring and foot soak were amazing. Breakfast buffet also fantastic. Rooms overlooking Sakurajima were spectacular, rooms were ultra comfortable and modern. Staff rendered great service at all hours.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Hironobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel we stayed in was very nice. It has wonderful hot spring,Breakfasts.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

TIANYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Onsen, clean and convenient facility.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Top notch service, excellent room with a view of Sakurajima.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotel rooms I’ve ever stayed in. The view of the volcano is breathtaking.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities
Great views of the city and Sakurajima from our room. Room was big and comfortable. Breakfast excellent, with a wide choice. Rooftop bar was very good, the restauant was also good but expensive. Staff were all very helpful and friendly. The laundry service was efficient.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Mable

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel overall
Stayed 1 night in Oct 2024