Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

2.5 star property

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Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Ocean View

8.0 out of 10
Very good
(9 reviews)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds, Accessible (Communications)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

Hotel with free breakfast, a short walk to Kailua Pier
Along with an outdoor pool, this smoke-free hotel has 9 beach bars and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, Access to hot tub, self parking and a business centre are on-site.
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG offers 75 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Hotel & Suites Kailua-Kona by IHG. During your stay, you're just a quick walk from Kailua Pier. Features include free WiFi in public areas, plus 9 beach bars and an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the 9 beach bars
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute drive from Kailua Pier and 10 minutes from Magic Sands Beach
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. You can unwind with a drink at one of the 9 beach bars. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Hotel & Suites Kailua-Kona by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kailua-Kona hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 9 beach bars

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W66529981-01
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kailua-Kona
Holiday Inn Express Kailua-Kona
Holiday Inn Express Hotel & Suites Kailua-Kona Hawaii
Holiday Inn Express Hotel Suites Kailua Kona
Inn Express KailuaKona
Holiday Inn Express Hotel Suites Kailua Kona
Holiday Inn Express Hotel Suites Kailua Kona by IHG
Holiday Inn Express Hotel Suites Kailua Kona an IHG Hotel
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG Hotel

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, rooms clean and comfortable and the bed great.
Stayed 7 nights in Apr 2025

6/10 Okay

Heather

Liked: Staff & service
Disliked: Cleanliness
I stayed here for a week and was less than impressed when it came to cleanliness. In the room it’s like the floor was never swept or mopped while I was there and even right when I arrived it was so dirty and you could see the dust under things as well. The little kuerig was never restocked with cups. The shower drain had a weird smell to it and the fan inside the bathroom barely worked. Pretty good soundproofing between walls but you can hear people above you when they walk around. I had a room that faced a parking lot/street so not the quietest at all times. There were some hiccups with the complimentary breakfast where one day the oven wasn’t working, the toasters sometimes worked or just burned whatever you put in it.
Stayed 7 nights in Apr 2025

10/10 Excellent

Anne P

Very nice front desk person
Stayed 1 night in May 2025

4/10 Poor

Pauline

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Parking should be free for hotel guest only (that's my biggest peeve) Our bathroom fan did not work, the Internet was fickle, going in and out all the time ( TV). I will say, the staff was great, especially during the morning breakfast rush. Kudos to them
Stayed 6 nights in Apr 2025

10/10 Excellent

Thomas F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Darrin

Stayed 1 night in Apr 2025

10/10 Excellent

Weng, La Canada flintridge

Stayed 1 night in Apr 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 had a very nice stay at this hotel. The AC was nice and strong in the rooms and the buffet breakfast was a bonus. The young lady that works at the front desk in the mornings (Apr 29 and Apr 30th), didn't get her name and wish i did was super helpful and nice. My hands were full from helping my kids grab the breakfast and i needed to open the door that leads back to the rooms and she right away went to grab the door for me. Very alert! She was always smiling and she has amazing memory! Told her once my room number, she remembered it each time. Location is amazing. 1 min walk into Ali'i drive (main downtown area). Thank you for making our trip relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Recommend !!!!

Great stay. The receptionist was wonderful helped me out a lot.
Stayed 1 night in Apr 2025

10/10 Excellent

ERIC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all.
Stayed 4 nights in Apr 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but fitted our needs

Nicely located hotel in the centre of the town. Staff were friendly, even after having to deal with an irate customer, before me! We were woken up at 5am by a fire alarm, which was a new experience! Breakfast was basic, but acceptable and differed slightly everyday. Small fitness room and pool but didnt utilise, others did and looked ok. Car park fee is charged
Stayed 5 nights in Apr 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to enjoy Kona. For us it was nice because we live far so booking a night was very easy and convenient and good price for local family. We will sure be staying again soon. Clean and friendly
Stayed 1 night in Apr 2025

6/10 Okay

Patrik

Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

6/10 Okay

Deborah

Travelled with family
The hotel was short of towels so we had to wait for the hotel to finish drying the towels. Very limited parking stalls. Complementary breakfast was good. The fire alarm went off at 5:15am and we (and most guests) evacuated the property. It was a false alarm but someone couldn’t find the key to turn off the alarm. We were not ready to get up that early as we had a late night. It was very inconvenient for everyone.
Stayed 1 night in Apr 2025

8/10 Good

Einat

Liked: Cleanliness, staff & service, property conditions & facilities
Main issue was the e
Stayed 1 night in Apr 2025

10/10 Excellent

Somrutai, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Need up gread on the ground areas
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Next door was noisy especially around midnight
Stayed 3 nights in Apr 2025

10/10 Excellent

Galen

Liked: Cleanliness, amenities, property conditions & facilities
Big room. Nice showers and very close to The action!
Stayed 1 night in Mar 2025

4/10 Poor

Anne

Travelled with family
Disliked: Amenities
fire alarm goes off 2 consecutive nights!!
Stayed 3 nights in Apr 2025

8/10 Good

AMEYA

Travelled with family, Travelled with family and small children
Liked: Staff & service
Breakfast was short changed since no warm items were available due to oeven issue Hot tub was closed during whole stay due to some maintenance issue
Stayed 4 nights in Apr 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed vibe, comfortable room, great location. Wonderful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

isaac

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025