Within 1 hour of arriving to our condo we lost electricity. It was only our unit. The property manager was not reachable so we ended up contacting Vacasa. When the Vacasa rep arrived, he told us the breaker was corroded and we would have to contact the property manager in the morning to have it fixed. He did flip the breaker on but we were told not to use our air conditioner, fans or or anything that would trip it? The next day we ended up sitting around and wasting half the morning waiting to see if we would have working electricity. Again, we went through the same thing and they had to reset the breaker THREE times in one day. This was a huge inconvenience as we had no AC, no refrigerator, and could not do laundry (which was the whole reason we booked a condo unit with a full kitchen and laundry facilities, while traveling with a family ) Finally on day three we were told the Hawaiian electric company wouldnât even touch the job and they had to call in a private electric company. It was eventually fixed toward the end of day three and we checked out on day four. We booked this trip one year in advance and over half our trip was sitting around, waiting for someone to fix the electricity so we could enjoy the condo. Terrible experience. We have been in contact with Vacasa many times to file a complaint with them telling us they will call us back and over a week later, after several more phone calls, we keep getting the runaround that someone will call us back and weâve heard nothing! Terrible experience, and we will never booked through Vrbo/Vacasa again.