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Comfort Inn Downtown - University Area

2.5 star property

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Photo gallery for Comfort Inn Downtown - University Area

Kitchen area with a coffee maker, toaster, and kettle, perfect for preparing a meal. A dining table and chairs are also available.
Stunning hotel exterior with a central entrance and beautifully landscaped surroundings.
Relax in a cozy seating area with a comfortable sofa, armchairs, and a potted plant.
Welcome to our reception area, featuring a stylish desk with a stone-textured wall and a clock on the wall.
Relax in comfort with a large bed, flat-screen TV, and convenient refrigerator.

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
739 W Michigan Ave, Kalamazoo, MI, 49007
  • Kalamazoo College
    ‪2 min walk‬
  • Western Michigan University
    ‪5 min walk‬
  • Kalamazoo State Theatre
    ‪11 min walk‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Downtown - University Area

Hotel with free breakfast, a short walk to Western Michigan University
This smoke-free hotel features a 24-hour fitness centre, a business centre and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Comfort Inn Downtown - University Area offers 60 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Downtown - University Area. During your stay, you're just a quick walk from Western Michigan University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Kalamazoo College and 7 minutes on foot from Western Michigan University
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Comfort Inn Downtown - University Area. Limited free parking is available on a first-come, first-served basis.

This Kalamazoo hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Kalamazoo
Comfort Inn Motel Kalamazoo
Kalamazoo Comfort Inn
Comfort Inn Kalamazoo Hotel Kalamazoo
Comfort Inn Kalamazoo Motel

Comfort Inn Downtown - University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 189 out of 886 reviews
Rating 8 - Good. 290 out of 886 reviews
Rating 6 - Okay. 196 out of 886 reviews
Rating 4 - Poor. 105 out of 886 reviews
Rating 2 - Terrible. 106 out of 886 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Sherry

Stayed 1 night in Apr 2025

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marge D

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with how quit it was. They had a nice variety for breakfast.
Stayed 1 night in Apr 2025

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

The place is a dump. Bathroom door wouldn’t close all the way. Toilet barely flushed. Carpets are filthy. Bathroom towels are basically garage rags.
Stayed 1 night in Apr 2025

4/10 Poor

yavuz

Disliked: Property conditions & facilities
Room conditions are poor.
Stayed 6 nights in Apr 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The faucet leaked while running, which was a minor annoyance and the access panel to the AC/Heater was broken, making it difficult to access the controls. Aside from this the room was comfortable and the staff was very friendly. Breakfast was good, though they could probally use another waffle iron, as it was in use non stop.
Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Travelled with family
The room was surface clean. There was what looked like a blood stain in the carpet if our room. The first morning around 11 some housing insecure/crack and alcohol secure folks yelling obscenities in our hallway. They then went out in front of the building n drink bickerd at like noise level 10. This went on for 30 ish minutes. I spent about 30 minutes in the car in the parking lot smoking by cancer sticks. There was always some questionable looking activity happening in and from a vehicle. The cleaning lady was aggressively off putting. I asked for an additional towel, she said I couldn’t have one unless I gave her a dirty one. I took a garbage bag off her cart and she scolded me😂. She then antagonized our exit for an hour every time I left the room for any reason. Everyone I encountered at the front desk was nice and helpful. The breakfast was adequate. The sausage looked like inedible. It was the only protein option.
Stayed 2 nights in Apr 2025

6/10 Okay

Thomas

Business traveller
Big room with small furniture. Lots of empty floor space. The dresser drawers wouldn't stay closed, and the rod in the closet was broken. Dim lighting in the bathroom and over the vanity. Broken tiles in the bathroom.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marge D

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 3 nights in Mar 2025

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Mar 2025

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Cleanliness
Carpet and chair in our room was very dirty. We did not sit in the chair. The carpeting stained my socks
Stayed 1 night in Mar 2025

4/10 Poor

Peggy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was old and dirty
Stayed 1 night in Mar 2025

8/10 Good

Craig

Liked: Staff & service, room comfort

Ok stay

The check in process was quick and easy. But upon entering the room I was checking it out and getting settled and the front desk clerk attempted to e in ter the room! She had a bottle of some kind of cleaner and was probably coming to clean something. S the e apologized and left. It was literally to t 90 seconds after checking in. Parking lot is small and tight for parking
Stayed 1 night in Mar 2025

8/10 Good

MATT, GRAND BLANC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
While the WiFi didn't work immediately, a phone number for assistance was provided in the room and within 5 minutes a live person (off-site) was able to get my connection working. I was positively impressed. The price is fair and I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Chianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Jameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good
Stayed 1 night in Mar 2025

8/10 Good

CRYSTAL, HAZEL PARK

Disliked: Amenities
Nice
Stayed 1 night in Mar 2025

2/10 Terrible

Leonard

Stayed 2 nights in Mar 2025

8/10 Good

Tariza

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was as promised. Clean and nice. Check in gentleman was not very prompt and not to friendly.
Stayed 2 nights in Feb 2025