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Comfort Inn Downtown - University Area

2.5 star property

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Photo gallery for Comfort Inn Downtown - University Area

Free buffet breakfast
Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
Lobby sitting area
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
739 W Michigan Ave, Kalamazoo, MI, 49007
  • Kalamazoo College
    ‪2 min walk‬
  • Western Michigan University
    ‪5 min walk‬
  • Kalamazoo State Theatre
    ‪11 min walk‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(46 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Downtown - University Area

Hotel with free breakfast, a short walk to Western Michigan University
This smoke-free hotel features a 24-hour fitness centre, a business centre and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Comfort Inn Downtown - University Area offers 60 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Downtown - University Area. During your stay, you're just a quick walk from Western Michigan University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Kalamazoo College and 7 minutes on foot from Western Michigan University
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Comfort Inn Downtown - University Area. Limited free parking is available on a first-come, first-served basis.

This Kalamazoo hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Kalamazoo
Comfort Inn Motel Kalamazoo
Kalamazoo Comfort Inn
Comfort Inn Kalamazoo Hotel Kalamazoo
Comfort Inn Kalamazoo Motel

Comfort Inn Downtown - University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 193 out of 900 reviews
Rating 8 - Good. 294 out of 900 reviews
Rating 6 - Okay. 201 out of 900 reviews
Rating 4 - Poor. 105 out of 900 reviews
Rating 2 - Terrible. 107 out of 900 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrea

Stayed 1 night in May 2025

4/10 Poor

Travis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ann

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
I was in town for a conference. The property is old but clean, breakfast was fine every morning (always eggs and a choice of meat), the staff was helpful. I would stay there again.
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Stayed 3 nights in May 2025

4/10 Poor

Taenischa

Business traveller
Disliked: Staff & service, property conditions & facilities

Electrical issues - SCORCH marks on outlets

The heater in the room was CLEARLY known to caught electrical issues. Instead of not using the room, warning me, marking it, they just... left it. So when i turned it on it began to smoke. Switched rooms - new room had no fridge. Switched rooms AGAIN and they put me in the original smokey room. It took HOURS just to get a room that i could safely be in. Several outlets i had to use/saw had clear scorch marks from previous electrical issues. I did not feel safe there and after the final room change i had to give up and deal with the cold when that room ALSO had electrical issues but i had to be at work early in the morning. To add insult to injury, i reached out to the manager - they never responded AND they kept my room deposit despite me leaving the room in good condition - i suspect because i complained so much about the unsafe conditions.
Stayed 3 nights in Apr 2025

10/10 Excellent

Isaias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

4/10 Poor

Barbara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No curb appeal. I would think the place was Vacant. Weeds everywhere. No toilet lid, Cracked loose tile in the bathroom. Bathtub did not drain - that’s just disgusting. Hairdryer didn’t work. Tea packets were used on the dresser (that looked like it was a garage sale find) to level the dresser and also to keep a drawer from sliding open. Not the cleanest room. Lampshade was obviously ignored for years. There was what looked To be dry blood on the floor and drapes. The good thing was the location to downtown. Walking distance.
Stayed 1 night in May 2025

4/10 Poor

katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was perfect for us. But the walls are paper thin and it was stinky, outdated and did not feel clean.
Stayed 1 night in May 2025

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities

Gross

Dirty. Stains on the curtains. Bathroom was okay. Alarm clock didn’t work. Felt dirty. Not worth $165 and won’t ever stay there again.
Stayed 1 night in May 2025

2/10 Terrible

Rochelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs in our room and we had to be moved to another room in the middle of the night.
Stayed 1 night in Apr 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful and friendly staff, just minutes from WMU.
Stayed 1 night in Apr 2025

4/10 Poor

Rafic, Dearborn

Disliked: Cleanliness, property conditions & facilities
Run down, no proper room cleaning. Missing lots of basics.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place is a dump!

Place is a dump. Dirty room, broken furniture, cob webs all over the ceiling, and dirty bedding. We left and went to another hotel.
Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 2 nights in Apr 2025

8/10 Good

Philip, Brooklyn

Liked: Staff & service, amenities, property conditions & facilities
This was a good value for money option. The staff were friendly. The room was clean. It's is close to a main road and railway track so if you are sensitive to noise ask for a room on the other side from it. I heard it but didn't particularly bother me. Not much around the hotel but again I don't have need for anything so didn't bother me. Breakfast was fresh and had a decent selection. Would recommend if you want value for money.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointment

Room was run down, walls broken I. Door frames. Not a very nice stay.
Stayed 1 night in Apr 2025

6/10 Okay

Mike

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Sherry

Stayed 1 night in Apr 2025

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marge D

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with how quit it was. They had a nice variety for breakfast.
Stayed 1 night in Apr 2025

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

The place is a dump. Bathroom door wouldn’t close all the way. Toilet barely flushed. Carpets are filthy. Bathroom towels are basically garage rags.
Stayed 1 night in Apr 2025

4/10 Poor

yavuz

Disliked: Property conditions & facilities
Room conditions are poor.
Stayed 6 nights in Apr 2025