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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk
Free daily buffet breakfast
40-inch LCD TV with cable channels, TV
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
405 Victoria St, Kamloops, BC, V2C2A9
  • Place, Sandman Centre
    ‪3 min walk‬
  • Place, Riverside Park
    ‪5 min walk‬
  • Place, Royal Inland Hospital
    ‪7 min walk‬
  • Airport, Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.6 out of 10
Good
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(103 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 2 Single Beds

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Exterior
Riverland Inn & Suites
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  • Hot tub
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4.2 out of 5, Very good, 1,944 reviews
Riverland Inn & Suites

About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Victorian hotel with free breakfast and bars/lounges
This smoke-free hotel features a restaurant, 2 bars/lounges and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a microwave in a common area, concierge services and laundry facilities.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

This Kamloops hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at The Plaza Hotel Downtown, Trademark Collection by Wyndham gets good marks from our customers. During your stay, you're just a quick walk from Lansdowne Village Shopping Centre. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes mini golf
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A vending machine, multilingual staff, and concierge services are also featured at the family-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Victorian Kamloops hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Tumbleweeds Lounge – This brewpub serves breakfast, lunch and dinner. Happy hour is offered.
Mulligans Virtual Golf – This sports bar serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mulligans Virtual Golf
  • Tumbleweeds Lounge

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

Reviews

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 419 out of 1435 reviews
Rating 8 - Good. 403 out of 1435 reviews
Rating 6 - Okay. 266 out of 1435 reviews
Rating 4 - Poor. 176 out of 1435 reviews
Rating 2 - Terrible. 171 out of 1435 reviews

Reviews

2/10 Terrible

Sheri, Ocean Shores

All of the roads to the property were closed except for one, which was not shared during the time of reservation nor when the confirmation was completed the night before. Finally found a way to get to the hotel only to find homeless camping out next to the only parking lot available that was full. Policy stated no cancellations or refunds. Tried to call, no answer. Stayed elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Was a cute old hotel. Walls let sound through and the
Stayed 1 night in Jul 2025

8/10 Good

Aby

Liked: Cleanliness, staff & service
An old hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lot of shopping options around.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came late got the last room, beds were comfortable. next morning, hot breakfast received. lot of parking and shopping options nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, amenities
the elevators is unique
Stayed 1 night in Aug 2025

8/10 Good

Barry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old hotel in downtown Kamloops.
Stayed 1 night in Aug 2025

10/10 Excellent

YANG WU

Disliked: Amenities
It’s ok
Stayed 1 night in Aug 2025

8/10 Good

Gwendolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely older building. Nice downtown location. Some construction in the area but still a great stay.
Stayed 3 nights in Aug 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The area outside felt unsafe. Was not warned about the construction and had difficulty finding the hotel's parking and entrance.
Stayed 1 night in Aug 2025

4/10 Poor

Aurel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The advertised pictures do not at all match the reality. The building no doubt was an important part of Kamloops during its prime. It is well past its prime. It also suffers from being in the part of the city, like so many, where many of the residents are homeless and have substance use issues. On our arrival we had to attend to a young person by the hotel entrance in distress requiring immediate emergency intervention. The hotel staff did little in way of offering assistance. They did not have adequate first aid equipment, supplies nor a working defibrillator. The available outdoor parking although under video surveillance is unattended, with many people milling around. I felt very uneasy leaving our car in an open parking lot. All this to say, this is a property, a Wyndham property, needs to reassess its operations and how it represents its.
Stayed 1 night in Aug 2025

2/10 Terrible

SRIKANTH

Stayed 1 night in Aug 2025

2/10 Terrible

Neal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are not a fair representation of the property. Old, dingy and noisy. Bad elements surround the property. Drunk and stoned homeless people harass you. Very small elevator due to age of property, so don’t plan on taking you family and luggage up at the same time. Remove everything from your vehicle. Parking is limited, if you can’t get one of the dozen spots, they have secondary parking over two blocks away. Staff seem to be oblivious to the conditions of the hotel. The breakfast leaves something to be desired, so food was undercooked, and the glass were not very clean.
Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness
Overall the hotel I would say is okay. We stopped for one night during a road trip, but I wouldn’t choose to stay longer. The hotel room didn’t look at all like the photos, the carpet was quite dirty and there were a few stains on the bedding. The hotel also has quite the “old” smell. The doors and walls are also quite thin, so it is very noisy and you can hear everything in the hall. The free breakfast in the morning was phenomenal, with plenty of variety which we really enjoyed!
Stayed 1 night in Aug 2025

8/10 Good

CARMINO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located so is convenient with bars and restaurants close by. We only stayed one night as it was to break up the long 9 hour drive from Jasper to Whistler so didn’t have anything planned for the area. Parking is available but is very limited at the hotel. They do offer parking up the road by the double tree hotel so if you arrive and can’t park at the hotel going and ask reception and they will show you where to park. The hotel staff were helpful and friendly and breakfast was included. The hotel itself felt dated and tired but for the one night transiting through it did everything we wanted.
Stayed 1 night in Aug 2025

8/10 Good

Joey

Liked: Staff & service

Old hotel

Room was not cleaned properly from previous guest. Found plastic stir sticks behind dresser. Stained tile on bathroom floor.
Stayed 1 night in Aug 2025

8/10 Good

CHING WAN

Stayed 1 night in Aug 2025

6/10 Okay

Kris

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Liked the location for why we were there, but it is downtown and we were moderately concerned about our bike being messed with. Outdoor patio was great but hotel needs to hire more service staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaza Hotel is a unique opportunity to stay at a heritage hotel for a reasonable rate. I enjoyed the architectural and historical details throughout the hotel. Being downtown, parking was slightly inconvenient but hotel staff were very helpful in locating an alternative within easy walking distance.
Stayed 1 night in Aug 2025

2/10 Terrible

Ayo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not even check in. I had to forfeit my money. The neighborhood is not ideal for people with family and valuables in vehicle.
Stayed 1 night in Aug 2025

8/10 Good

XIAOXIN

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice comfortable room and excellent value for the price. Great location too!
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Travelled with family and small children
Liked: Cleanliness
A lot of drug addicts and street workers hanging around the area. I didn't feel safe leaving my car there overnight.
Stayed 1 night in Aug 2025

8/10 Good

Eliza

Liked: Cleanliness
Older and dated inside the room
Stayed 2 nights in Jul 2025