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Hotel Eliana Kampala

3.5 star property

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Photo gallery for Hotel Eliana Kampala

Desk, soundproofing, free WiFi, bed sheets
Garden
Bar (on property)
Property entrance
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Kiwatule Rd, Plot No 432, Kampala, Central Region
  • Place, Metroplex Shopping Mall
    ‪15 min walk‬
  • Place, Ndere Cultural Centre
    ‪3 min drive‬
  • Place, Uganda Golf Course
    ‪8 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪48 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, soundproofing, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Desk, soundproofing, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Desk, soundproofing, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Eliana Kampala

A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, spa services and 24-hour room service.
Hotel Eliana Kampala offers 54 accommodations with complimentary slippers and free toiletries. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Hotel Eliana Kampala, you'll be within walking distance of Metroplex Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Indulge with hot stone massages at the spa
  • Amenities include newspapers, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym, bicycles to rent and yoga classes
  • Just a 3-minute drive from Ndere Cultural Centre and a few minutes from Life Link Hospital
  • Airport shuttle service available for a fee
Hotel Eliana Kampala offers its guests a full-service spa and a fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1590 square feet (148 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Eliana Kampala. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Kampala hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 8 hours per day

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,590 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Eliana Kampala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Eliana Kampala offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi is limited to 24 hours per day. WiFi in public areas is also free for up to 8 hours per day.

Property is also known as

Hotel Eliana
Hotel Eliana Kampala Hotel
Hotel Eliana Kampala Kampala
Hotel Eliana Kampala Hotel Kampala

Hotel Eliana Kampala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean & Modern Executive Rooms!!

I am from the United States and stayed in Hotel Eliana for my first 2 nights. It is a very clean & modern feeling property. The staff are very professional and the manager of the property is a great guy. I booked an Executive room & the interior designers did a FANTASTIC job with the design details. The non-standard Executive Room “bedroom area” is designed above what would be considered a nice property in tye US. The free breakfast for the guest was very enjoyable & filling. This hotel is also walking distance to many restaurants, stores, barber shops, salons & shops. The Ntinda community of Kampala is just on the outskirts of the city center. You will get a great feel for the culture by just walking around the main road of the property. Inexpensive taxis & boda bodas (motorcycles) can easily be caught right outside your door. Keep up the great work Hotel Eliana. This property I believe is by far one of the best values for your money!!
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Rashma

Liked: Cleanliness
Disliked: Staff & service
I’m confused as to why this property has high ratings. When I tried checking in, they told me that I don’t have a reservation, even though I had booked and paid in advance before I left Canada. I told them I’m not leaving and I need a room. I even showed them my booking email confirmation. So after talking to the manager, they gave me a room. The room itself was clean and the washroom was well stocked with toiletries. However, the hotel is right by the road and the rooms are not sound-proof as identified. I didn’t sleep properly the whole night and it felt like I was sleeping on the road with all the traffic noise. In the morning, I asked reception if I could switch to another room as it’s too noisy on that side of my room. They said they will let me know. Since I was only in Kampala for a few days, when I didn’t hear anything by 10am, I decided to check out and find a better hotel.
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with super friendly staff we loved our stay there!!
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Zuriani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel for the friendliness and helpfulness of the staff. The food is very decent, the amenities is everything that you need. Pillow and mattress is comfortable. Most importantly it is clean. I liked having a gym and as a foreigner I liked that it is utilized by locals. I saw a wedding, and heard the sites and sounds of the city. I did have a large quiet room to escape to.
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location, it is pretty strategic, I’d say.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am impressed by a local hotel offering very nice and international service. The staff the spacing is all good and the price is low. The food is really good. Well done Hotel Eliana.
Stayed 2 nights in Feb 2021
Verified

4/10 Poor

Sid

Stayed 3 nights in Feb 2023