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W Residence Kandy

3.5 star property

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Photo gallery for W Residence Kandy

Reception
Honeymoon Suite, Mountain View | Minibar, individually furnished, desk, free WiFi
Exterior
Reception
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
38A Cross Road, Paradise Park, Sri Thapodharama Road, Hanthana, Kandy, Central province, 2000
  • Place, National Hospital Kandy
    ‪20 min walk‬
  • Place, Ceylon Tea Museum
    ‪20 min walk‬
  • Place, Kandy Lake
    ‪3 min drive‬

Room options

View all photos for Family Penthouse, Balcony, City View

Family Penthouse, Balcony, City View | Minibar, individually furnished, desk, free WiFi

Family Penthouse, Balcony, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Minibar, individually furnished, desk, free WiFi

Deluxe Double Room, Garden View

  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Mountain View

Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Double Room, Balcony, Mountain View

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Mountain View

Shower, rainfall showerhead, free toiletries, hair dryer

Family Room, Mountain View

  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite, Mountain View

Shower, rainfall showerhead, free toiletries, hair dryer

Honeymoon Suite, Mountain View

  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse

Penthouse | Minibar, individually furnished, desk, free WiFi

Penthouse

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

W Residence Kandy

A restaurant, 24-hour room service and concierge services are available at this guesthouse. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
W Residence Kandy offers 13 accommodations with minibars and complimentary bottles of water. Rooms open to balconies. This individually furnished accommodation includes desks. Accommodation at this 3.5-star guest house has kitchenettes. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Kandy guest house provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

During your stay at W Residence Kandy, you'll be within walking distance of National Hospital Kandy. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 5 minutes by car from Amaya Medical Center and 6 minutes from National Hospital Kandy
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly W Residence Kandy. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Kandy guest house.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
On-site venue – restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: USD 6 per person
  • A restaurant

Family friendly

  • In-room kitchenette
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Kitchenette
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 6 per person
  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
W Residence Kandy offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

W Residence Kandy Guesthouse Naula
W Residence Kandy Kandy
W Residence Kandy Guesthouse
W Residence Kandy Guesthouse Kandy
W Residence Kandy Guesthouse
Guesthouse W Residence Kandy Kandy
Kandy W Residence Kandy Guesthouse
Guesthouse W Residence Kandy
W Residence Kandy Kandy
W Residence Guesthouse
W Residence

W Residence Kandy Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room view most beautiful.staff excellent rooms is comfortable clean.very nice place to stay.
Stayed 1 night in Mar 2019

10/10 Excellent

Dinesha, Colombo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room view wonderful. Oner is very friendly. Staff is excalant. Room is compatible. If your in kandy good place stay this property.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst place I've stayed at during my 2wk trip This place is quite hard to find and to drive to, once we arrived at the front entrance, we have to call and wait for another 15min for someone to open the door for us. This place is a house, not a hotel. After I filled in the check-in form, the form was left around in the public area near the kitchen along with others, where I can see private information of all other guests staying at the same place When I was taken upstairs to my room, the person showing me the room was spraying insect repellent all over the floor and my bed - right after he left I saw a big bug struggling/dying in a pool of newly sprayed insect repellent in the middle of the bathroom (and the bathroom smelt like someone just used it). There's no shampoo/body wash in the bathroom, and only 1 dryer for the whole place. I was promised a dryer at 7pm, after checking several times, at 10PM- I was told that there was only ONE and someone already took it! Breakfast was included but doesn't include fresh fruits like all other places i stayed at. Whenever someone's cooking there's very strong food/oil smell in my room which was very unpleasant. The rooms were not sound proof at all and I could hear everything going on in the other rooms including ones downstairs. The 2 guys watched me struggle with my luggage going up the stairs without offering to help, and when I asked to speak to manager I was told that he's too busy working. very unpleasant experience!
Stayed 1 night in Jan 2019

2/10 Terrible

Zoe

Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID!

Booked this place for 3 nights, the photos looked incredible, description sounded ideal for us and the price was a steal! However, this was the worst hotel stay I’ve ever experienced. Alarm bells started ringing as soon as we were driving up dirt tracks and getting lost at almost every turn. When we arrived, the place looked deserted. Then a very nice, young member of staff appeared and let us in. As soon as we entered, we could tell the room was damp. The room was also oddly empty appearing with very sloppy finish. We should’ve left at this point, but we’d had a very long day hiking and just wanted to sleep. We decided that we’d stay one night and leave the next day. The staff member was understanding and very nice about the situation, he phoned the manager and it was decided that we would pay for the first night and the Hotels.com commission for the next 2 nights. We thought this was very reasonable and went to sleep in our damp room. The air was muggy and the sheets were almost wet. In the morning, when we were checking out, the single staff member was on the phone to the hotel’s owner who was demanding that we paid the full amount for the 3 nights. We were not happy about this and conversations went back and forth for up to an hour before we decided to just pay it and leave. We did not want this experience to ruin our holiday anymore than it had already done. Do not stay here, it is not worth a fraction of the cost they demand, or the risk to your health!
Stayed 3 nights in Jan 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was located in a very beautiful location. On the way, it was very interesting to see the view. it took 8 minutes from station to reach to the hotel. very nice staff and very helpful. we were given a big room with a balcony. Toilets clean and modern. AC look new unit. night view from the room balcony was unbelievable. love to recormend for anyone who wants to stay in kandy.
Stayed 1 night in Nov 2018

10/10 Excellent

Dilakshan, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of Kandy city and mountain ranges from the hotel are mesmerising. Thumbs up for the cleanliness and comfortability of hotel. Quality of hospitality provided doesn't get any better. Thank you W Residence..!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very short visit to sri Lanka. when we arrived in the hotel, two staff came to our vehicle and start helping us to carry our luggage. we were give a warm welcome by the staff with a testy fruits drink. we were been upgrade to Penthouse double room. Room was very clean and modern. large room with AC. very beautiful kandy city & mountain view. breakfast was delicious. we definitely come back again to this place.
Stayed 1 night in Nov 2018

8/10 Good

ingri

Liked: Staff & service, property conditions & facilities, room comfort

Stort rom

Fin utsikt, stort rom. Veldig serviceinnstilte ansatte. God frokost!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2018