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AC Hotel Kansas City Plaza

3.5 star property

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Photo gallery for AC Hotel Kansas City Plaza

Front of property
Lobby
Garden
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
560 Westport Rd, Kansas City, MO, 64111
  • Uptown Theater
    ‪14 min walk‬
  • Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Crown Center
    ‪5 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Origin Kansas City Riverfront, a Wyndham Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 321 reviews
The price is CHF 113
includes taxes & fees
24 Aug - 25 Aug
Origin Kansas City Riverfront, a Wyndham Hotel

About this property

AC Hotel Kansas City Plaza

Hotel with a bar, near Nelson-Atkins Museum of Art
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and a meeting room. Change of towels is available on request
AC Hotel Kansas City Plaza offers 123 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries and hairdryers.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at AC Hotel Kansas City Plaza. During your stay, you're just a quick walk from Saint Luke's Hospital. Features include free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Nelson-Atkins Museum of Art and a few minutes from Crown Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel Kansas City Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kansas City hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 15 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 9.95 per person
  • Uncovered self-parking fee: USD 15 per night
  • Air conditioning fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Q
Q Hotel
Q Hotel Kansas City
Q Kansas City
AC Hotels Marriott Kansas City Westport Hotel
AC Hotels Marriott Westport Hotel
AC Hotels Marriott Kansas City Westport
AC Hotels Marriott Westport
Ac Kansas City Plaza
AC Hotel Kansas City Plaza Hotel
AC Hotel Kansas City Plaza Kansas City
AC Hotels by Marriott Kansas City Westport
AC Hotel Kansas City Plaza Hotel Kansas City

AC Hotel Kansas City Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Scott, Scottsdale

Liked: Staff & service, property conditions & facilities
Floor wasn’t swept well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Montana

Stayed 2 nights in May 2025

10/10 Excellent

Jahaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Tha bathtub drain has lots of hair. Otherwise GREAT property.
Stayed 2 nights in May 2025

4/10 Poor

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Marrisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrifying Experience – Bedbugs, No A/C

My stay at the AC Hotel Kansas City Plaza from May 9 to May 12, 2025, was the worst hotel experience I’ve ever had. First, on May 10, the air conditioning failed throughout the hotel. With temperatures in the 80s, our room (#320) was stuck at an unbearable 76 degrees, which made it impossible for my fiancé and me to sleep comfortably. Despite bringing this to the staff’s attention, nothing meaningful was done. Then, the situation escalated on the morning of May 12, when I woke up early due to the heat and saw a bedbug crawling on my pillow. I recorded it on video and immediately showed it to hotel staff. Shockingly, they did absolutely nothing. We had to leave the room and sit in the hallway at 7:00 AM because it was no longer safe or sanitary to stay there. To make matters worse, the manager was rude, condescending, and hostile when I followed up. She lied and told me pest control had cleared the room and found no bedbugs—even though both my fiancé and I physically saw the bug and recorded it. Despite claiming the room was negative, she refused to return my AirPods, which I accidentally left behind in our rush to leave due to the bedbugs and lack of urgency from hotel staff. I called to retrieve my property, and she contradicted herself, saying the room was on lockdown awaiting pest control clearance. I pointed out her own contradiction, and only after I threatened to bring police did she agree to return my belongings. During the call, she repeatedly talked over me, gasl
Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mitzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Th KC AC Hotel

We liked the location of the hotel, and it was Modern and clean. However, the hotel charged for parking in an outside parking lot and also for a continental breakfast in the morning, which we did not like. The hotel room did not have soap when we arrived And they weren’t able to get it to us until the next day so they weren’t together on that. But the staff was nice.
Stayed 3 nights in May 2025

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and helpful
Stayed 1 night in May 2025

6/10 Okay

Alexa

Travelled with partner
Disliked: Property conditions & facilities
The property is in a great location. It is walkable and convenient for dining and some shopping. The shower was partially broken, but it was still usable. This should have been repaired beforehand or checked. The reviews I read before checking in were terrible, but we still decided to stay. Overall, it was okay and checked the basic boxes of what we required in our stay.
Stayed 2 nights in May 2025

6/10 Okay

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was ok. The hallways were very dark and the carpet had visible stains. The noise from the hallways were very loud. The flooring in my room had lifted in several places and was sharp in the path towards the bed from the door. The breakfast cost $9.99 and left a lot to be desired. Very few options (some meats and cheese, a small selection of bread, and a very small table off to the side with eggs and potatoes. I did inform the front desk regarding the lifted and sharp flooring.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicolette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Frieda

Liked: Property conditions & facilities
Lovely and accommodating
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and efficient. Customer service was amazing! This was a perfect location with easy walkability to several dining options and a nearby concert venue.
Stayed 1 night in Apr 2025

10/10 Excellent

Emmie

Liked: Amenities
Always enjoy my stay here looking forward to my next trip
Stayed 2 nights in Apr 2025

10/10 Excellent

Antoon

Stayed 3 nights in Apr 2025

2/10 Terrible

Erik

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at the Hotel Westport Tapestry Collection by Hilton down the street.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westport area is full of great places to eat and you are only a few minutes away from public transport to take you to other areas of the city, including some great museums.
Stayed 5 nights in Apr 2025