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Best Western Independence Kansas City

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Independence Kansas City

Free daily buffet breakfast
Lobby
Exterior
Property amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Parking included

Explore the area

View in a map
18700 E 37th Ter S, Independence, MO, 64057
  • Place, Centerpoint Medical Center
    ‪14 min walk‬
  • Place, Kauffman Stadium
    ‪7 min drive‬
  • Place, GEHA Field at Arrowhead Stadium
    ‪8 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Independence Kansas City

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Best Western Independence Kansas City offers 63 accommodations with coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Independence Kansas City. During your stay, you'll be within walking distance of Centerpoint Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 10 minutes by car from GEHA Field at Arrowhead Stadium and 10 minutes from Kauffman Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Independence Kansas City offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Independence Kansas City also features dry cleaning/laundry services, a front desk safe, and a television in common area. Self parking is free.

This Independence hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Independence Kansas City
Fairfield Inn Marriott Kansas City Independence
Fairfield Inn Marriott Kansas City Independence Hotel
Wingate Wyndham Independence Hotel
Wingate Wyndham Independence
Fairfield Independence
Fairfield Inn Independence
Independence Fairfield Inn
Fairfield Inn by Marriott Kansas City Independence
Best Independence Kansas City
Wingate by Wyndham Independence
Best Western Independence Kansas City Hotel
Best Western Independence Kansas City Independence
Best Western Independence Kansas City Hotel Independence

Reviews

Best Western Independence Kansas City Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 580 out of 1009 reviews
Rating 8 - Good. 230 out of 1009 reviews
Rating 6 - Okay. 99 out of 1009 reviews
Rating 4 - Poor. 62 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

Reviews

8/10 Good

Diony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4-star hotel.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Chad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
While checking in, I had to wait between 5 and 10 minutes. There was no note or sign stating where the young lady was. Turns out she was in the rest room, that is fine but put a sign out! The room was supposed to be a smoke free room but we could smell smoke! I think this is the last time we choose a Best Western.
Stayed 1 night in Aug 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Mahmoud

Disliked: Cleanliness
If you have a pet, they give you the pet rooms. They collect a pet deposit but it doesn't appear that they clean the pet rooms all that much. The room smelled like pee.
Stayed 1 night in Aug 2025

10/10 Excellent

BETH

Stayed 1 night in Aug 2025

6/10 Okay

Randy

Travelled with family
Liked: Property conditions & facilities, room comfort
We arrived at 3:10 pm, check in after 3 . Room was not ready. We waited about 15 minutes and they gave us the keys to our room. It was not ready. The manager personally took us to another room which also wasn't ready. He then took us to another room which we stayed in. We got settled in the room about 4 pm. Staff was helpful and polite.
Stayed 1 night in Aug 2025

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Road trip

Comfortable beds, friendly, helpful staff. Clean room and hallway. Quiet. The refrigerator did not work and the EV charger did not work. We did talk to front desk about EV charger, but they were unable to help at that time.
Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay anywhere but here!

Absolutely horrible! Was given a room that was not ready and was switched to room that looks like Whitney Houston and Bobby Brown stayed the weekend. The air conditioning has a distinct smell that is a cross between dirty feet and goat cheese. There was nothing “Best” about this Best Western… I should have just slept in my car in the parking lot!
Stayed 1 night in Aug 2025

10/10 Excellent

brian, Cedar Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The bed/pillows were amazing. Close to highway.
Stayed 1 night in Aug 2025

6/10 Okay

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nikole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk girl was incredibly sweet and helpful!
Stayed 1 night in Aug 2025

10/10 Excellent

Brad

Stayed 5 nights in Jul 2025

6/10 Okay

Cristina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The main issue we had is the room was damp and had a moldy smell. Everything else about our stay there was great. Because our stay was short, we didn't contact management about the issue, so it's not clear how they would respond or if it was the one room or if all of them are like that. We have not yet received our deposit refund either but are sure this will be resolved soon.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Julie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty, stinky and it was very uncomfortable to stay in the room with the smell. It was loud and didn’t feel safe. The pool was so small. Staff kind of rude. For the price I paid, I am not happy! It was expensive but bad service
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good night's sleep. The a/c was quiet. Wish the breakfast had more options but it was good overall
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the breakfast area is quite small. And the cook was the only one cooking and serving until a young man was called from the front desk to help It was over crowded due to several baseball teams staying and I know that help is hard to get so those were extenuating circumstances. With taxes and charges it cost over $300 for 2 nights. I don’t think we would stay there if we came back to Independence again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room.

Room was nice and clean. Breakfast selection was good.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Stayed 1 night in Jul 2025

2/10 Terrible

Cidney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

I had high hopes for this place due to the overall ratings, but was extremely disappointed. We got a suite, and the room was very dirty. There was hair on the sheets, in the tub, and all over the floor in the bathroom. There were cobwebs in the corner and stains on the shower liner. We told the person at the front desk who asked if we would be fine for the night and they would have housekeeping clean in the morning. We put the doortag on the door, and the only thing house cleaning did was make the bed and take out the trash. Due to my allergies, we had to leave early and was told that the person would ask her manager about a refund and give us a call. I have called back twice and have not heard back from the manager. We will not be going back to this hotel again.
Stayed 3 nights in Jul 2025

8/10 Good

Jessie

Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025