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Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Lake
Outdoor dining
2 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

8.4 out of 10
Very good
(57 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Garden view

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 1

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 1

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with View

  • 58 sq m
  • Sleeps 1

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 2

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 2

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with View

  • 58 sq m
  • Sleeps 2

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 3

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe With View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 4

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 4

View all photos for Junior Suite Single Use Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Single Use Garden View

  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Suite Superior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Superior with Garden View

  • 103 sq m
  • Sleeps 4
  • Garden view

View all photos for Junior Suite Garden View

Junior Suite Garden View | Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

9.2 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Junior Suite Garden View

Junior Suite Garden View | Balcony view

Junior Suite Garden View

9.8 out of 10
Exceptional
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool | View from room

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront

Family Selection Suite Beachfront | Minibar, in-room safe, desk, blackout curtains

Family Selection Suite Beachfront

8.4 out of 10
Very good
(5 reviews)
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 2
  • Garden view

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 3
  • Garden view

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 4
  • Garden view

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 2

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 2

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 2
  • Garden view

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 3
  • Garden view

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 4
  • Garden view

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 1
  • Garden view

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 3
  • Garden view

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 4
  • Garden view

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 1

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 1

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 1
  • Garden view

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 3
  • Garden view

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 4
  • Garden view

Suite Premium with Pool View

  • 103 sq m
  • Sleeps 4

Family Junior Suite Garden View

  • Sleeps 3

Family Junior Suite Swim-up

  • Sleeps 3

Deluxe Room With Garden View

  • Sleeps 3

Family Selection Suite Beachside

  • Sleeps 2

Family Selection Junior Suite Rooftop With Private Pool

  • Sleeps 3

Family Selection Suite Beachfront

  • Sleeps 3

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Grand Palladium Select White Sand Resort & Spa - All Inclusive
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  • Breakfast included
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4.2 out of 5, Very good, 816 reviews
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includes taxes & fees
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About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Palladium Kantenah Resort & Spa All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and 2 swim-up bars
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to facials, deep-tissue massages or manicures and pedicures at Zentropia
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a private beach, tennis courts and a gym
  • 9 minutes by car from Puerto Aventuras Marina and 10 minutes from Akumal Beach
Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 580 out of 1030 reviews
Rating 8 - Good. 231 out of 1030 reviews
Rating 6 - Okay. 96 out of 1030 reviews
Rating 4 - Poor. 62 out of 1030 reviews
Rating 2 - Terrible. 61 out of 1030 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family selection is amazing! Would definitely travel again to this resort but skip the sales pitch for the palladium travel club.
Stayed 7 nights in Oct 2025

8/10 Good

Daniel Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were very clean and well kept. The food was just ok and there were a few times the language barrier caused some inconveniences. Our building butler, Karen was fantastic. We will recommend Grand Palladium to our friends and family
Stayed 5 nights in Oct 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We have stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Kongsurk, annandale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10-5
Stayed 3 nights in Oct 2025

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back! Was an amazing resort
Stayed 9 nights in Oct 2025

10/10 Excellent

Ryad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, I was amazed how good the breakfast was for us. I am a very picky eater and my breakfast was never burnt and was cooked perfectly. The reservations for the dinner restaurant was fast and easy by text message on WhatsApp. The only thing I did not like was the food at the dinner restaurant. The food did not meet my expectations. The vip restaurant called the Nest was beyond my expectations and love that restaurant. Love that it had day care for the kids while we eat Beach was beautiful and clean. No matter the situation the staff is always smiling and doing their best. No complaint against them. I would recommend this place again with VIP and the nest restaurant. I also want to mention the gym was very clean and the equipments doesn’t have rust like other resorts. This will be my go to resort
Stayed 7 nights in Oct 2025

10/10 Excellent

April

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there were many areas for bars so lines were short. many food options. rooms tidied each day.
Stayed 6 nights in Oct 2025

10/10 Excellent

Esleyra A Tamez De

Stayed 6 nights in Oct 2025

6/10 Okay

Johnny Abou

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I would like to thank Karen and Edmundo our stay very pleasant and happy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Yunjin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Kimberly

Stayed 4 nights in Oct 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at FS Kantenah. The location was wonderful & wasn’t overly crowded this time of year. The grounds are beautiful & we loved being within the mangrove trees throughout the resort. The staff was friendly & mostly helpful when we had an issue. The general service was nice throughout the resort. We had a swim up suite & didn’t use it as much as expected because the FS pool wasn’t crowded at any point. Also… the FS pool has to be one of the best designed pools we’ve ever used. The service at this pool was also impeccable, thank you Lizbeth and Maria!! We enjoyed all of our meals and the ice cream is wonderful. Just keep in mind that cooking styles vary between countries. The let downs: the junior club was a major disappointment in the evening. It should be geared towards 8-13 year olds because 15-19 year olds don’t want to go to a “pajama party”. They do a great job with activities at the FS pool for kids age 6-12 & they should focus on that age group for the evening activities as well. FS Kantenah, if you want suggestions, let me know. The butlers were very nice & always helpful when they could quickly solve our problem. But, if the issue needed to be fixed the next day, the ball was dropped, especially if the butler was not the same person. While picky, the rooms could benefit from some more humidity control. Everything always felt a bit “damp”. It would also help with overall room comfort. We would certainly return again!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Shengqing, Thornhill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very glad that we choose the Family Selection package with the resort, everyone in the family enjoyed the time, the butler service is awesome, Ana and Erick are both very responsive and super helpful. We love the restaurant arrangement and the daily activities. My son refuse to cut-off the bracelet as he loves the place so much. We will definitely come back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Steffanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderdul family vacation. Everything was top notch. Bring bug spray!
Stayed 5 nights in Oct 2025

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 9 nights in Oct 2025

10/10 Excellent

Leonel Baca, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, great hotel and food , personal very professional
Stayed 5 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Matas

Stayed 8 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The staff was so friendly an welcoming. The wildlife is incredible. Food was acceptable. Beach was rocky and the water was full of seaweed but I know that's beyond the control of the resort. There are some areas of the pool that's a little dingy and missing tiles. Our swim up suite was impeccable.
Stayed 3 nights in Oct 2025

8/10 Good

Ramiro Morin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about our stay minus 2 things. 1. The bed was too hard for our liking. Including my kids. 2. I felt at times it missed the 5 star mark on the service. Drink refills in particular.
Stayed 3 nights in Oct 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gasper, restaurant waiter, was excellent and professional. Food at Italian was so delicious. The ladies at the Family selection breakfast place were so friendly and always wanting to help! The hotel was very clean. Rooms comfortable.
Stayed 7 nights in Sep 2025

10/10 Excellent

Tyson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 😍
Stayed 10 nights in Sep 2025

10/10 Excellent

Alisha Todd

Stayed 5 nights in Jul 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025