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SORA Hotel KARUIZAWA Outlet

3.0 star property

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Photo gallery for SORA Hotel KARUIZAWA Outlet

Basic Triple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Pet-friendly amenities
Deluxe Quadruple Room, Non Smoking | Room amenity
Lobby lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
1398-137 Hotchi, Kitasaku-gun, Karuizawa, Nagano, 389-0113
  • Place, Karuizawa 72 West Golf Course
    ‪9 min walk‬
  • Place, Karuizawa 72 South Golf Course
    ‪14 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪4 min drive‬

Room options

View all photos for Basic Double Room, Non Smoking

Basic Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Double Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Non Smoking

Basic Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Twin Room, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room, Non Smoking

Basic Triple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Triple Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Quadruple Room, Non Smoking

Basic Quadruple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Family Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Exterior
APA Hotel Karuizawa Ekimae Karuizawaso
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,002 reviews
The price is CHF 56
27 Apr - 28 Apr
APA Hotel Karuizawa Ekimae Karuizawaso

About this property

SORA Hotel KARUIZAWA Outlet

This smoke-free hotel features a restaurant, a bar/lounge and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SORA Hotel KARUIZAWA Outlet offers 17 air-conditioned accommodations with coffee/tea makers and complimentary slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Karuizawa hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at SORA Hotel KARUIZAWA Outlet. During your stay, you're just a quick walk from Karuizawa 72 West Golf Course. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage
  • On-site recreation includes a playground
  • Just a 2-minute drive from Karuizawa Prince Shopping Plaza and 5 minutes from Karuizawa Prince Hotel Ski Resort
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, ski storage, and a garden are also featured at SORA Hotel KARUIZAWA Outlet. Free self parking is available.

This 3-star Karuizawa hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 9:30 AM.
SORA Hotel KARUIZAWA Outlet has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 9:30 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Ski storage

Family friendly

  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: JPY 3000 per pet, per night
  • Only dogs are allowed
  • Maximum 4 pets
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1700 per person
  • Pet fee: JPY 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sora Karuizawa Outlet
SORA HOTEL KARUIZAWA OUTLET Hotel
SORA HOTEL KARUIZAWA OUTLET Karuizawa
SORA HOTEL KARUIZAWA OUTLET Hotel Karuizawa

SORA Hotel KARUIZAWA Outlet Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 249 reviews
Rating 8 - Good. 82 out of 249 reviews
Rating 6 - Okay. 14 out of 249 reviews
Rating 4 - Poor. 4 out of 249 reviews
Rating 2 - Terrible. 5 out of 249 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Marius, Hachioji

Stayed 1 night in Sep 2025

8/10 Good

Keiko

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
My fur angel and I enjoyed the stay. We are glad they have fenced indoor and outdoor play areas for dogs. The staff was kind and friendly. I only want the hotel to reconsider using aroma in their guest room. As soon as we entered the room, I noticed the artificial aroma, and I quickly turned off the humidifier, which seemed to be the source of the aroma. I am a certified health coach and have avidly promoted home use of medical-grade essential oils for better health. However, I cannot tolerate the odors of artificial aroma, which is known to affect our health adversely. Artificial aromas are known to disrupt our nerves and hormone secretions, and even more so for dogs and small animals. But unfortunately, artificial aromas are widely used in Japan. To prove the adverse effect of the artificial aroma, I continually experienced a runny nose while in the room. I do not have hay fever or any allergy associated with the pollens or seasonal impacts. My body shows such symptoms only when I am exposed to artificial oils. Having a constant runny nose is a very rare event for me. I cannot imagine how much the adverse effects of the aroma invisibly affect my dog. So, please avoid using artificial aromas that are widely commercially available.
Stayed 2 nights in Apr 2025

10/10 Excellent

YE, HONG KONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out
Stayed 1 night in Jan 2025

8/10 Good

Maria, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel caters to people with dogs. They do not have enough breakfast for all guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come again

Extremely nice staff. Room was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Yue Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sora

It was a great stay at Sora Hotel Karuizawa Outlet. Room was spacious and the service staff were warm and welcoming. The lobby area is quaint with a grand piano that guests could play at. It is a dog-friendly hotel, ideal for dog owners and dog lovers. The location is good, less than 10 drive from Karuizawa Prince Shopping Plaza and there’s free parking on site. Breakfast was sumptuous with 4-5 variety of mains to choose from. If you choose not to have house-keeping, they will refund a small amount of the room fees back to you which is a nice gesture.
Dog play area
Kids meal breakfast
Lobby area
Stayed 2 nights in Jun 2024

6/10 Okay

chia choo

Travelled with family
This is far off from train station and there is really nothing to see around. Saw few pets though it is supposed to be a pet friendly establishment. There is only a convenience store about 10min away.
Stayed 1 night in Jun 2024

10/10 Excellent

Eddie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the most friendly staff that I have even seen comparing to my previous trips to Europe, America and Asia. I will give more than 10 if I can. Highly recommend for foreign visitors to this place
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2023

10/10 Excellent

William Jacob

Travelled with pets
Liked: Cleanliness, staff & service
Small rooms, very functional, good value. Easy 30 min walk from Karuizawa station/Outlet mall. Plenty of space to walk dogs. Even large dogs are welcome.
Stayed 2 nights in Apr 2023

8/10 Good

CHANDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

関俊樹

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
昨年も利用したが、変わらず雰囲気よかった。端の部屋で非常口からの冷気のせいか、若干部屋の温まりが気になった。
Stayed 1 night in Jan 2026

10/10 Excellent

KUMI

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ペットフレンドリーで中もとても綺麗でした！スタッフの方も夜遅くの到着でチェックインが遅くなると連絡したら柔軟に対応してくれました。ワンちゃんに本当に優しいホテルです！
Stayed 1 night in Dec 2025

10/10 Excellent

Ari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
全館清潔でスタッフの皆様も感じよく、到着が深夜を過ぎることを告げた時にも詳細に部屋までの入室方法を教えていただき安心して滞在できました。 お部屋も可愛くお値段もお手頃だと思います。 車がないとアクセスしづらいと思いますが、車移動の方にはお勧めです。
Stayed 1 night in Dec 2025

8/10 Good

Shan Shan

環境不錯，房間足夠空間，不過洗手間欠乾淨，建議牙膏的量多少少。
Stayed 3 nights in Dec 2025

8/10 Good

Naoshi

Stayed 2 nights in Nov 2025

4/10 Poor

Junji

Stayed 2 nights in Oct 2025

10/10 Excellent

Kaori

Stayed 1 night in Oct 2025

10/10 Excellent

Ito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベッドの寝心地が良かった
Stayed 2 nights in Oct 2025

10/10 Excellent

Taiki

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつもペットと一緒に心地よく宿泊させていただいてます。夕食も朝食も楽しんでます。
Stayed 1 night in Sep 2025

10/10 Excellent

kimio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
笑顔と挨拶がとても爽やかです。
Stayed 1 night in Sep 2025

10/10 Excellent

&#*****;

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も清潔感があり、スタッフの方もとても親切丁寧に対応していただきました。 ドッグランもありワンコも含めて楽しめました。
Stayed 1 night in Aug 2025

8/10 Good

みやこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

TAKAYUKI

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2025