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The Hiramatsu Karuizawa Miyota

4.0 star property

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Photo gallery for The Hiramatsu Karuizawa Miyota

2 restaurants; dinner served
2 restaurants; dinner served
Daily full breakfast for a fee
Villa Suite, Non Smoking (Private Hot Spring) | Living area | 60-inch flat-screen TV with digital channels, TV, Netflix
Miyota Suite, Non Smoking (Private Hot Spring) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Shiono 375-723, Miyota, Nagano, 389-0201
  • Place, Fugen-ji Temple
    ‪19 min walk‬
  • Place, Hoshino Onsen Hot Spring
    ‪17 min drive‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪23 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking (Forest View, Private Hot Spring)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Twin Room, Non Smoking (Forest View, Private Hot Spring)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (Sky View, Private Hot Spring)

Deluxe Twin Room, Non Smoking (Sky View, Private Hot Spring) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Twin Room, Non Smoking (Sky View, Private Hot Spring)

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking (Forest View, Private Hot Spring)

Junior Suite, Non Smoking (Forest View, Private Hot Spring) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, Non Smoking (Forest View, Private Hot Spring)

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking (Sky View, Private Hot Spring)

Junior Suite, Non Smoking (Sky View, Private Hot Spring) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, Non Smoking (Sky View, Private Hot Spring)

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Miyota Suite, Non Smoking (Private Hot Spring)

Miyota Suite, Non Smoking (Private Hot Spring) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Miyota Suite, Non Smoking (Private Hot Spring)

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Villa Suite, Non Smoking (Private Hot Spring)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Villa Suite, Non Smoking (Private Hot Spring)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Terrace Villa Suite, Non Smoking (Private Hot Spring)

Terrace Villa Suite, Non Smoking (Private Hot Spring) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Terrace Villa Suite, Non Smoking (Private Hot Spring)

  • Garden view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

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About this property

The Hiramatsu Karuizawa Miyota

Along with 2 restaurants, this hotel has concierge services and laundry facilities. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
The Hiramatsu Karuizawa Miyota offers 37 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 60-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bathrobes and slippers. This Miyota hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Hiramatsu Karuizawa Miyota. During your stay, you'll be within walking distance of Fugen-ji Temple. Free WiFi in public areas, free valet parking and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with garden views, stop by French Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • On-site recreation includes a playground
  • 12 minutes by car from Hoshino Onsen Hot Spring and 14 minutes from Karuizawa Prince Shopping Plaza
There are 2 restaurants on site. Public spaces have free WiFi. The Hiramatsu Karuizawa Miyota also features a terrace, a garden, and concierge services. Free self parking and valet parking are available.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
French Restaurant – Overlooking the garden, this restaurant only serves dinner. Reservations are required.
Italian Restaurant – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee
  • 2 restaurants
  • Hosted evening meal available daily for a fee of JPY 25,300; reservation required

Restaurants on site

  • French Restaurant
  • Italian Restaurant

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 25300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HIRAMATSU KARUIZAWA MIYOTA Hotel
THE HIRAMATSU KARUIZAWA MIYOTA Miyota
THE HIRAMATSU KARUIZAWA MIYOTA Hotel Miyota

The Hiramatsu Karuizawa Miyota Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 61 out of 74 reviews
Rating 8 - Good. 11 out of 74 reviews
Rating 6 - Okay. 2 out of 74 reviews
Rating 4 - Poor. 0 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Excellent hotel in every aspect. Only wish they had a nice gym area. Then it is perfect.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel and a really good stay.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

SUET MEI IRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for vacation, fully relaxing.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Cheuk Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great view.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great two nights at the Hiramatsu Karuizawa. Food was amazing!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Y H ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard of western cuisine especially the Italian food. Comfortable bed and clean house keeping
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice with beautiful views. Staff was helpful and courteous. Food sensational.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Very clean and friendly staffs. Transportation to and from train station are provided.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very spacious and sparkling clean! We love the view from the onsen and balcony which is exceptionally beautiful. The food and wine served at the French restaurant is of Michelin standard. All staff members are very friendly and polite! We felt pampered during our stay!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

CHIHCHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Chollada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxury suit and more comfortable. I would say food and drinks provided on full board menus was exceptional. The hotel staffs are brilliant. Value to broke my bank ac:)
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Mitsuyuki

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Tak Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time for many to come

Usually you will only be disappointed if you have high expectation with the hotel before arrival, unfortunately, this is not the case. Everything is at the highest level: from car valet service to reception to the room itself plus privacy. You name it and it definitely makes every dime you have paid worth. It definitely deserves a perfect score at least for my stay :)
Stayed 1 night in Jun 2023
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end hotel that caters to Japanese guests. Great service. Nice property. But, no English language staff. No concierge. After telling me they don’t have a concierge, they told me via an electronic translator that no one could give me any guidance on train transportation. The facility does not have a gym which I find odd given that it is a very expensive, luxury property. For those that eat at the hotel — which is what we did given that nearby options are limited — there is what they called a “french” or “Italian” restaurant. In reality, both restaurants are fixed menu Japanese fine dining with either a French or Italian flare. I stayed in a suite with an Onsen which was very nice. So, in sum, it’s a very nice hotel with great service. For the price though, I expected more. Bottom line, if you are not a Japanese speaker, you might consider other options.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Tung Ying Tony

Liked: Cleanliness, staff & service, amenities
很好
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Matsuhisa

スタッフの皆さんがよく連携してくれ、予定が変わっても柔軟に対応してくださった。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい部屋、料理、サービスでした。軽井沢の中心地からは少し離れますが、自然に囲まれた空間の中、非常に心地よい時間を過ごすことができました。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yukinori

Liked: Cleanliness, staff & service, property conditions & facilities
もてなし、お料理とも最高！でした。また、行きたいです。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KIT LING GRACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工服務態度很好！
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Rumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の清潔さ、スタッフさんの心遣い、料理の驚き・美味しさ、部屋からの景色、どれをとっても素晴らしいです！
Stayed 1 night in Nov 2024
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ヒラマツホテルは三件目です。全国制覇目指してますが、配慮が少し足りないかな？食事はとても美味しい！どのヒラマツホテルも最高でした！今回はアルコールだけ有料だったのですが、いつも無料でついてたので、有料がわかる様に説明されたが親切だと思います。 後はいつもながら最高でした！
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Wai Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境優美，房間闊落，舒適整潔，員工服務態度良好友善，協助住客任何需要
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好，價錢反映到一切質素，我願意消費較高價錢，提供到優質服務。
Stayed 1 night in May 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事が美味しくなかった事だけ残念。
Stayed 1 night in Sep 2023