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Tru by Hilton Katy Houston West

2.5 star property

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Photo gallery for Tru by Hilton Katy Houston West

A modern lounge area with a sectional sofa, colorful cushions, and a coffee station.
A modern lounge area with blue sofas, a red ottoman, and teal chairs.
A pool table in a room with colorful seating, a mural of Katy, Texas, and a view of the city skyline.
A hotel with a modern design, featuring a prominent 'tru by Hilton' sign, a blue entrance canopy, and a parking lot with several vehicles.
A modern hotel room with a large bed, a desk, a chair, and a television.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
200 Ernstes Road, Katy, TX, 77494
  • Place, Main Event
    ‪12 min walk‬
  • Place, Andretti Karting and Games
    ‪3 min drive‬
  • Place, Typhoon Texas
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a television.

Room, 1 King Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern hotel room with a large bed, a desk, a chair, and a television.

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

A modern hotel room with a large bed, a desk, a chair, and a television.

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

A modern hotel room with a large bed, a desk, a chair, and a television.

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a patterned wall, and a modern design.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a patterned wall, and a modern design.

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a patterned wall, and a modern design.

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a patterned wall, and a modern design.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

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About this property

Tru by Hilton Katy Houston West

This hotel features a fitness centre, coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Tru by Hilton Katy Houston West offers 105 air-conditioned accommodations with a hairdryer and an iron/ironing board. 50-inch LED televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Katy Houston West. During your stay, you'll be within walking distance of Main Event. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 5-minute drive from Typhoon Texas and 6 minutes from Katy Mills Mall
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Katy Houston West. Free self parking is available.

Smoking is allowed in designated areas at this Katy hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Games
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Tru by Hilton Katy Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 758 reviews
Rating 8 - Good. 169 out of 758 reviews
Rating 6 - Okay. 76 out of 758 reviews
Rating 4 - Poor. 39 out of 758 reviews
Rating 2 - Terrible. 42 out of 758 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Courteous staff and pleasant stay for our family.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
The room was very clean, and the lobby staff was so welcoming, helpful and happy!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Khilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very nice, mostly clean. The showers could be cleaner, but overall it was a clean place to rest our heads.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hermis

Excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and clean, breakfast was great and service!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Dorkys

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe that this property was by Hilton! This was in Katy.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shaelyn

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and check in went super smooth and fast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities
Room was clean, pool was open and stocked, everything was in place/working. No complaints! Enjoyed all the extra amenities Tru offers.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kofi

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kofi

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Very clean rooms.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Dorkys

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family usually use the True by Hilton but this property was terrible the services and the staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and convenient location for me because it was close to a carwash and restaurants. The staff was very nice and professional. Easy parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ana Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, goos staff, good location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

lawrence

Liked: Cleanliness
Clran room and friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities
This was the largest regular room I've ever stayed in at any hotel. The entire place was spotless and the staff were very courteous. We didn't arrive until well after midnight and they were very accommodating. Hopefully their night clerk gets some relief from the hectic night shift. She really needs it.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prompt check in service, clean room and great parking and good location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hassan and Chioma

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, Bed comfortable.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was great but fridge was warm even after request for maintenance to check it and Netflix or other internet apps on tv wouldn't load even after maintenance.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Arjai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. Destiny went above and beyond for check in - thank you so much for your help getting us checked in and our kids settled!
Stayed 1 night in Dec 2025