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Keene Elm City Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Keene Elm City Hotel, an Ascend Collection Hotel

Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Fitness facility
Free buffet breakfast
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
175 Key Rd, Keene, NH, 03431
  • Place, Keene State College
    ‪16 min walk‬
  • Place, Historic Main Street
    ‪20 min walk‬
  • Place, Colonial Theatre
    ‪3 min drive‬
  • Airport, Springfield, VT (VSF-Hartness State)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

Room, 1 King Bed, Transfer Shower, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Keene Elm City Hotel, an Ascend Collection Hotel

Hotel in Keene with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Keene Elm City Hotel, an Ascend Collection Hotel offers 80 accommodations with a safe and free newspapers. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Keene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Keene Elm City Hotel, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Ashuelot River. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes on foot from Ashuelot River and a 3-minute drive from Cheshire Children's Museum
  • Dogs welcome for a fee
Keene Elm City Hotel, an Ascend Collection Hotel offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Keene Elm City Hotel, an Ascend Collection Hotel. Free self parking is available.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1989

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KEENE
Holiday Inn Express Keene Hotel
KEENE Holiday Inn Express
Holiday Inn Express Keene
Holiday Inn Express Keene Hotel Keene
Holiday Inn Keene

Reviews

Keene Elm City Hotel, an Ascend Collection Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 477 out of 959 reviews
Rating 8 - Good. 295 out of 959 reviews
Rating 6 - Okay. 110 out of 959 reviews
Rating 4 - Poor. 48 out of 959 reviews
Rating 2 - Terrible. 29 out of 959 reviews

Reviews

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
Dingy, smelly blankets and sheets, dingy dirty shower. Broken door latch, doors slamming all house of the night. I really can't believe I had to pay over $200 for this room.
Stayed 1 night in Sep 2025

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not A 4 Star Hotel But 4 Stars For Value

One of the more affordable options in Keene, it was much better than we expected
Stayed 2 nights in Aug 2025

10/10 Excellent

Nina, Methuen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised at how nice it is. Room was clean, spacious had a refrigerator and even a coffee machine. Free breakfast is included as well
Stayed 1 night in Sep 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the light leakage around the door.
Stayed 1 night in Sep 2025

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the rooms are newly remodeled so everything seems fresh and clean. Some placed I've stayed at have non-smoking rooms that smell like cigarettes bit not this one. The room's amenities and layout remind me of the Killington Grand Hotel in Killington VT. I also like that its a little around the corner from the busy business area so there's not a lot of traffic or noise.
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room - friendly staff - convenient location
Stayed 1 night in Aug 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. No complaints.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in Clean hotel nice rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Neysha

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Aug 2025

8/10 Good

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience but our only issue was that the sink was outside of the bathroom in the sleeping area other than that I would definitely recommend this hotel and stay again. The hotel was spotless and the breakfast was very good for what we paid for the room, 9 out of 10 just because of the wash hand basin location.
Stayed 1 night in Aug 2025

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this location
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Good value
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Shawn

🤘
Stayed 1 night in Aug 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, and staff was extraordinarily good!
Stayed 4 nights in Aug 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay beds are a little small
Stayed 1 night in Aug 2025

8/10 Good

Craig

Stayed 2 nights in Apr 2025

8/10 Good

Thomas, Brentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room clean and comfortable
Stayed 3 nights in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine stay in Keene

The Keene City Hotel was fine. It looks renovated. Breakfast was good. The bed was reasonably comfortable. I didn't love having the sink separate from the rest of the bathroom because it keeps people awake at night u til the last person is ready for bed, but it was t a big deal. I would stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

Allison

Liked: Staff & service
Stayed 1 night in Aug 2025