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Best Western Plus Kelowna Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Kelowna Hotel & Suites

View from room
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers
Standard Room, 2 Queen Beds, Balcony, Courtyard View | Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Serves lunch and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa

Explore the area

View in a map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Orchard Park Shopping Centre
    ‪9 min walk‬
  • Place, Mission Creek Regional Park
    ‪9 min walk‬
  • Place, Orchard Park Mall
    ‪12 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Two Queen Room with Balcony No View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Two Queen Room with Balcony No View

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.2 out of 10
Very good
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

9.0 out of 10
Wonderful
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.6 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.4 out of 10
Very good
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Tower

8.8 out of 10
Excellent
(44 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

9.0 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard King Room

  • Sleeps 4

View all photos for Deluxe Two Queen Room

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Standard Two Queen Room Tower

Premium bedding, desk, laptop workspace, blackout curtains

Standard Two Queen Room Tower

  • Sleeps 4

View all photos for King Suite

Combined shower/bathtub, designer toiletries, hair dryer, towels

King Suite

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non Smoking, Executive Room, Jetted, Balcony, Refrigerator

  • Sleeps 2

View all photos for Suite-2 Queen Beds, Non-Smoking, Full Kitchen, Two Bedrooms, 1 Queen Bed In Each Bed Room, Full Breakfast

Premium bedding, desk, laptop workspace, blackout curtains

Suite-2 Queen Beds, Non-Smoking, Full Kitchen, Two Bedrooms, 1 Queen Bed In Each Bed Room, Full Breakfast

  • Sleeps 5

1 King Bed, Non-Smoking, Tower, Sofabed, Refrigerator, Balcony, Executive Room

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, One Bedroom, Living Room, Wet Bar

  • Sleeps 5

1 Queen Bed, Non-Smoking, Deluxe Room, View, Balcony

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2

View all photos for Accessible Queen Room

Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Accessible Queen Room

  • Sleeps 2

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About this property

Best Western Plus Kelowna Hotel & Suites

This hotel features a full-service spa, an indoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Housekeeping is available on request.
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open selected days.
The free breakfast at Best Western Plus Kelowna Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Orchard Park Shopping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Relax with a drink at the pub
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from Prospera Place and 10 minutes from Okanagan Lake
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the business-friendly Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
97 Street Pub – This pub serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,910 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Stayed 2 nights in Nov 2025

8/10 Good

Harvey

Liked: Cleanliness, property conditions & facilities
Easy check in and check out Clean quiet room
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes , all good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 5 nights in Oct 2025

8/10 Good

william

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, fluffy, comfy bed, nice pool and outdoor hot tub - definitely recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Vern, Grand Forks

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rated staff lower because we witnessed employees openly discussing labor/union issues in front of hotel guests.
Stayed 1 night in Nov 2025

10/10 Excellent

shannen, Blackfalds

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great nice and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Leona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey, Halfmoon Bay

Liked: Cleanliness, amenities, property conditions & facilities
Ryan checked us in and was very helpful, polite and professional.
Stayed 1 night in Nov 2025

6/10 Okay

Sheilah

Liked: Cleanliness, staff & service
The room was average. Being an older property, the walls were not very sound proof. We could hear neighbors having showers, fans cutting in and out, voices in the hallway. The breakfast buffet was subpar, was definitely better the last time i stayed at this property.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great area clean hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Room was OK, no complaints. Breakfast is considerably worse than previous times I have stayed at this location and was disappointing. Pool is dirty.
Stayed 1 night in Nov 2025

10/10 Excellent

Cole

Stayed 1 night in Nov 2025

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front office supervisor Ryan was fantastic checking us in and informing us about park and fly!
Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Every was great 👍
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Room had big water puddle under food cooler, and cooler was not cold. Maintenance cleaned up puddle but cooler not too much better. bed was very comfy and super clean
Stayed 2 nights in Oct 2025

8/10 Good

Jane

Stayed 5 nights in Nov 2025

10/10 Excellent

Kari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stsy
Stayed 1 night in Nov 2025

6/10 Okay

Dustin and

Travelled with family
Liked: Staff & service, room comfort
yes...just liked it in the actual hotel like it use to be . bacon was burnt and no hashbrowns coffee was good
Stayed 1 night in Oct 2025

6/10 Okay

Helmi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes good
Stayed 1 night in Sep 2025

8/10 Good

Helmi

Travelled with partner
Liked: Cleanliness, amenities
Breakfast good Quiet
Stayed 1 night in Oct 2025