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Hyatt Place Kelowna

3.0 star property

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Photo gallery for Hyatt Place Kelowna

Exterior
Bar (on property)
Indoor pool, pool loungers
Lobby
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
1915 ENTERPRISE WAY, Kelowna, BC, V1Y9S9
  • Place, Orchard Park Mall
    ‪11 min walk‬
  • Place, Kelowna General Hospital
    ‪4 min drive‬
  • Place, Prospera Place
    ‪5 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen Beds with Sofa bed, Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible (2 Queen Beds with Sofa bed, Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(148 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed)

9.6 out of 10
Exceptional
(89 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed,High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed,High Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Kelowna

Hotel with an indoor pool, near Orchard Park Mall
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Hyatt Place Kelowna offers 161 accommodations with a safe and coffee/tea makers. This accommodation is furnished with unspecified sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Kelowna hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hyatt Place Kelowna. During your stay, you'll be within walking distance of Orchard Park Mall. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • 12 minutes by foot from Orchard Park Mall and a 4-minute drive from Kelowna General Hospital
  • Pets welcome for a fee
Hyatt Place Kelowna offers its guests an indoor pool and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1980 square feet (184 square metres) and includes conference space. The business-friendly Hyatt Place Kelowna also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Kelowna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 12 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11 to 21 for adults and CAD 11 to 21 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,980 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 11 to 21 for adults and CAD 11 to 21 for children
  • Covered self-parking fee: CAD 12.00 per night
  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Place Kelowna Hotel
Hyatt Place Kelowna Kelowna
Hyatt Place Kelowna Hotel Kelowna

Hyatt Place Kelowna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 922 out of 1394 reviews
Rating 8 - Good. 291 out of 1394 reviews
Rating 6 - Okay. 107 out of 1394 reviews
Rating 4 - Poor. 39 out of 1394 reviews
Rating 2 - Terrible. 35 out of 1394 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

Caline

Liked: Amenities, property conditions & facilities
Quality was impeccable. Clean and welcoming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Perpetua

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly,helpful and pleasant The rooms are clean and the breakfast was delicious. I would definitely stay here again
Stayed 6 nights in Jun 2025

8/10 Good

ROB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Love the underground parking and great location!
Stayed 1 night in Jun 2025

10/10 Excellent

Nihad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Service

Fantastic service and very clean rooms. Very comfortable beds. Great breakfast options.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had a constant banging and running across floor above me. Took 4 calls to the front desk for anything to be done. And then it continued… if it was someone playing music they would’ve been fined. Why is it any different when one of your guests have been woken up twice from someone above them jumping around and running across their room?
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Surrey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms were really good - breakfast was awesome
Stayed 1 night in Jun 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good rooms and better than expected food. Location is very good for shopping but not much else. A car is preferable.
Stayed 1 night in Jun 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin and allowed early entry to room. Great service and food at the restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Room was very comfortable and clean. Location is fine if you have business near it but no special sites.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
N/a
Stayed 1 night in Jun 2025

10/10 Excellent

Brynne

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was extremely accommodating. Allowed me to have early check in and late checkout. Will stay again.
Stayed 2 nights in May 2025

10/10 Excellent

heather

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean, comfy
Stayed 3 nights in Jun 2025

6/10 Okay

Harjas

Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Stayed 2 nights in Jun 2025

10/10 Excellent

Mycha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay. Staff were so friendly and accommodating. Thank you!
Stayed 2 nights in May 2025

10/10 Excellent

Harjit

Stayed 3 nights in Jun 2025

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed on a Thursday/Friday and for the price it was way too expensive for what we got. No wine glasses in the room of in theory one of the better hotels in wine country, nothing to put the filtered water in other than small tumblers, no shower cap, tiny cream, and a coffee maker from decades ago making us think the coffee would not be fresh as I cannot imagine who would use the coffee maker. The bed was comfortable. I cannot imagine choosing to stay here again unless the price came down to something more reflective of the service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yvon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great pleasure experience to stay at Hyatt Place
Stayed 2 nights in Jun 2025

10/10 Excellent

Billi Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofa bed was too squeaky that u can’t sleep but the bed’s were comfortable and washroom was very clean and the location is good for dining & convenience shopping but parking & breakfast not included
Stayed 1 night in Jun 2025