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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property

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Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Restful retreat with a neatly made bed, white linens, and plush towels.
Enjoy a refreshing shower in the sleek bathroom with a curved glass enclosure, handheld showerhead, pedestal sink, and toilet with a tank.
Experience the classic charm of The County Hotel, featuring a prominent tower and traditional architecture.
Stunning entrance with double doors flanked by windows and a convenient exit sign.
Relax in a comfortable lounge area with a grand piano, round tables, and a bar, perfect for socializing or unwinding.

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Station Road, Kendal, England, LA9 6BT
  • Kendal Castle
    ‪9 min walk‬
  • Brewery Arts Centre
    ‪11 min walk‬
  • Sizergh Castle
    ‪8 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Hotel in Kendal with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a reception hall.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include a combined bath/shower unit. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
During your stay at The Lakeland Kendal Hotel, Sure Hotel Collection by BW, you're just a quick walk from Kendal Museum. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a lift and TV in a common area
  • 8 minutes by car from Yorkshire Dales National Park and 14 minutes from Lake Windermere
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Lakeland Kendal Hotel, Sure Hotel Collection by BW also features room service (during limited hours), a television in common area, and a lift.

This 3-star Kendal hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 9:00 AM.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:30 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Off site parking fee: GBP 2 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 161 reviews
Rating 8 - Good. 52 out of 161 reviews
Rating 6 - Okay. 21 out of 161 reviews
Rating 4 - Poor. 10 out of 161 reviews
Rating 2 - Terrible. 8 out of 161 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Christian

Liked: Cleanliness, staff & service
A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.
Stayed 1 night in Apr 2025

10/10 Excellent

Umair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean rooms

Spacious and well lit rooms, comfortable beds. And excellent cooked to order hot breakfast. Slight negative is that the room needs good noise proofing, as we were disturbed by the noise from the other rooms and street.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Rosaura

Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

I had a single room which was a good size, comfortable and furnished with an armchair, desk, chest of drawers and a wardrobe, which is more than you get in a good many hotels. There was also a good sized and well equipped shower room. My only criticism is their choice of coffee, which could be improved considerably. All the parts of the hotel that I visited were scrupulously clean and there was a friendly and efficient team on hand 24/7.
Shower room
Shower room
Single room
Single room
Stayed 1 night in Apr 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just me

A good location if travelling by train. Not much in the way of bar service and it was hit and miss as to when the bar closed
Stayed 4 nights in Apr 2025

6/10 Okay

chi

Rm 212, shower tap seem broken, so no hot water come out, then no hot shower. Also the window c’t shut up traffic noise in very early morning
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome, help finding parking from reception, offered to help with bags Big clean rooms Lovely breakfast and a friendly service Thank You!
Stayed 1 night in Apr 2025

6/10 Okay

Dybin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Pleasant stay, really good size room. Only criticism is that the road it’s on is very noisy but this may have been because of the location of our room.
Stayed 1 night in Mar 2025

6/10 Okay

James

Business traveller

Disappointing

A little disappointing, I understand the hotel has just been purchased, however considering this it took a while to figure out that the hotel is now under a different name. The hotel needs work which is expected, however the fact the restaurant is not open for evening meals was just annoying.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Barry

New Ownership

We had problem finding the place as the name on the hotel was different We went past it three times We had to change rooms three times as the central heating was very loud and rattling dreadfully The maintenance man was not working that day No menu for breakfast just asked what cooked food we would like We had to screw the head of the shower up as it was not flowing properly and the mirror in the bathroom was so high I could only see my forehead in it The manager was very apologetic as they had only just taken over the hotel
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip as I was training at Head UK. Convenient as it was close enough to be within walking distance so no reason to move my vehicle once I had parked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Slawomir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service. Clean room. Great breakfast, hotel could improve and invest in a coffee machine.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, well situated and good value.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Milaneth

Stayed 1 night in Dec 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, tidy and good value

The staff were great. Really made my stay better. Last minute booking to avoid camping in the torrential weather and the girls working were very helpful with everything. Had an awesome night sleep. Reasonably priced for the comfort provided and breakfast was great! Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lord William, KELSO

Stayed 1 night in Jan 2025