The room was spotless but shabby. The hotel are clearly refurbishing the rooms as our friends had a refurbished one. The windows were too fragile to open so the room smelt a bit musty. Food was amazing, staff were really friendly and helpful. Lovely atmosphere.
We have visited this hotel many times and it is always excellent. The staff, from checking in, to bar staff, restaurant staff and housekeeping staff, are always friendly, helpful and professional. The food is excellent and the evening meal is an experience to savour.
Quality of food in the restaurant is always high and didnât disappoint this time. We were in a 3rd floor room with fabulous views. Staff, as always, very helpful. Very enjoyable stay
Lovely location in Keswick, lovely food at breakfast and evening meals. Our only disappointment is that the bedrooms have become rather dated. In need of refurbishment and modernising. Bathrooms too need some attention ie updating as they're really old fashioned. Walk in showers are really the norm nowadays. The Staff are really fantastic and i suppose they are doing the best they can under the surcumstanses..
Staff are fantastic.. couldnât fault anything about our stay.. we have stayed there 3 times previous but this was the first time we ate the evening meal.. it was beautiful