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Gilmore Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Gilmore Hotel, Trademark Collection by Wyndham

Bar (on property)
Exterior
Lobby
Room, 1 Queen Bed, Non Smoking, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View in a map
326 Front St, Ketchikan, AK, 99901
  • Place, Port of Ketchikan
    ‪3 min walk‬
  • Place, Creek Street
    ‪4 min walk‬
  • Place, Dolly's House Museum
    ‪6 min walk‬
  • Airport, Ketchikan, AK (KTN-Ketchikan Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking, Ocean View

Room, Multiple Beds, Non Smoking, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Ocean View

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Room, 2 Queen Beds, Non Smoking, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

Queen Room - Non-Smoking

  • Sleeps 2

Queen Room with Ocean View - Non-Smoking

  • Sleeps 2

Queen Room with One Twin Bed and Ocean View - Non-Smoking

  • Sleeps 3

2 Queen Beds, Ocean View, Non-Smoking

  • Sleeps 4

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 5

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About this property

Gilmore Hotel, Trademark Collection by Wyndham

Boardwalk/promenade hotel with free airport shuttle and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Gilmore Hotel, Trademark Collection by Wyndham offers 34 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Gilmore Hotel, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Port of Ketchikan. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy seafood while dining at Annabelles
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Port of Ketchikan and 4 minutes on foot from Southeast Alaska Discovery Center
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Gilmore Hotel, Trademark Collection by Wyndham also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Ketchikan hotel is smoke free.

Annabelles – This restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Annabelles

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 October and 31 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Gilmore Hotel, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gilmore Hotel
Gilmore Hotel Ketchikan
Gilmore Ketchikan
Hotel Gilmore
Gilmore Hotel, Trademark Collection by Wyndham Hotel
Gilmore Hotel, Trademark Collection by Wyndham Ketchikan
Gilmore Hotel, Trademark Collection by Wyndham Hotel Ketchikan

Gilmore Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 624 reviews
Rating 8 - Good. 210 out of 624 reviews
Rating 6 - Okay. 147 out of 624 reviews
Rating 4 - Poor. 69 out of 624 reviews
Rating 2 - Terrible. 32 out of 624 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A histic hotel full of charm with staff who treat guests royally!
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Amenities
The place was very nice with comfortable beds, great breakfast, & you can do laundry. It was also walkable to a lot of things to do.
Stayed 3 nights in Sep 2025

10/10 Excellent

TED

Stayed 1 night in Sep 2025

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person Anthe was welcoming, efficient in logging in our group individuals, and available for questions and conversation.
Stayed 1 night in Sep 2025

8/10 Good

Angel

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We stay every year. Only downside is no elevators and we are all getting up in the years
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation to/from airport and Alaska Marine Highway was appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

daniel

Stayed 1 night in Sep 2025

6/10 Okay

Lyle

Travelled with group

Alaska

Noisy, 2nd floor street side. Lots of traffic noise. View room blocked by cruise ships.
Stayed 1 night in Sep 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee was stronger than most. That's good.
Stayed 3 nights in Sep 2025

8/10 Good

Rod

Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nearly 90 year old building so don't expect the Ritz. Rooms are small, sink is in the room rather than the bathroom, no AC. Coffee is in the lobby, but our room did have a decent sized refrigerator. Microwave in the hall next to ice chest. My main complaint is the WiFi did not work in our room, only in the hall.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nohelani

Liked: Cleanliness, staff & service
Didn’t like when we opened our window it looked like it was under construction outside.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Gilmore Hotel is a historic hotel conveniently located in downtown Ketchikan. The staff are friendly and accommodating. The rooms, while dated, are clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Stayed 1 night in Sep 2025

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was turn off the century, old, but very charming. The staff was friendly and helpful as well. Location great, right where all the cruise ships dock. Just choose a room with ocean view to see all the action.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service
The owners and staff in hotel are great. The rooms Ihave had are very minimal without outside window or closet but space to hang clothes and clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, amenities
Excellent location and nice room and restaurant
Stayed 1 night in Aug 2025

6/10 Okay

Ron

Liked: Staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Jorge

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old, the rooms are small, and the facilities are uncomfortable. The presentation online misrepresents the quality of the hotel and rooms.
Stayed 2 nights in Aug 2025

8/10 Good

John, Ketchikan

Stayed 3 nights in Jul 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Quaint Hotel - Friendly People

This hotel was built in 1928 so don't expect it to be like a modern day hotel. There is no elevator which makes it difficult for people with disabilities. Very quaint and what is handy is a restaurant right next door and oon the other side a place for ice cream, quick morning breakfast and other delights.
Stayed 1 night in Aug 2025

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great value for money and staff very welcoming
Stayed 2 nights in Aug 2025

6/10 Okay

Jeffrey, Parker

Travelled with family
Liked: Cleanliness, staff & service
Location was great. Allowed access to most shops, bars and restaurants. Hotel is historic and quaint.
Stayed 2 nights in Jul 2025

4/10 Poor

Edmond

Travelled with family
Disliked: Property conditions & facilities, room comfort

Very loud location

Very old building, nothing like the pictures, it is next to the loud bar, no elevator, not for family.
Stayed 4 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic

Authentic Ketchikan hotel in s great location. Excellent free coffee and large comfortable rooms.
Stayed 1 night in Jul 2025