We had a heck of a time finding the actual condo and parking garage. Had it been night time, we'd have been in real trouble. The check-in materials might include an exact map of the complex, showing how to get to the parking garage entrance, then which lift to take to the 2nd level, and where to find the condo on the second level. Once inside, we loved everything, the decor, the little patio, and the bedrooms and kitchen. A really nice place. The pool also is very nice.A few more thoughts . . .Given how much you charge, we were surprised and disappointed to find no shampooAlso, if you are going to require that guests wash the towels, provide them with cloths-washing soap.