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Pier House Resort & Spa

4.0 star property
VIP Access

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Photo gallery for Pier House Resort & Spa

Private beach, white sand, sun-loungers, beach umbrellas
Property video
Suite (Dockside) | Living room | 42-inch flat-screen TV with cable channels, TV
Room, 1 King Bed, Oceanfront | In-room safe, individually decorated, individually furnished, desk
Beach/ocean view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly

Explore the area

View in a map
1 Duval St, Key West, FL, 33040
  • Place, Duval Street
    ‪1 min walk‬
  • Place, Mallory Square
    ‪1 min walk‬
  • Place, Key West Aquarium
    ‪2 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Spa)

Television

Junior Suite (Spa)

9.2 out of 10
Wonderful
(38 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Oceanfront

9.0 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Balcony

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(37 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (detele)

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds (detele)

8.6 out of 10
Excellent
(44 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Lanai)

Terrace/patio

Room, 1 King Bed (Lanai)

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Lanai)

Balcony

Room, 2 Queen Beds (Lanai)

9.0 out of 10
Wonderful
(40 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Lanai

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 King Bed, Accessible, Lanai

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Lanai

Balcony

Room, 2 Queen Beds, Accessible, Lanai

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Oceanfront

Balcony

Room, 1 King Bed, Accessible, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (RI Shower)

Television

Suite, Multiple Beds (RI Shower)

  • Ocean view
  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Accessible

Shower, designer toiletries, hair dryer, bathrobes

Traditional Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Spa)

Television

Junior Suite, Accessible (Spa)

8.4 out of 10
Very good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

7.4 out of 10
Good
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Television

Suite, 1 Bedroom (1 King)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Pure Wellness Spa)

Television

Junior Suite (Pure Wellness Spa)

9.4 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Oceanfront

  • Ocean view
  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property) | 2 bars/lounges, poolside bar, beach bar

Luxury Suite, Oceanfront

  • Ocean view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

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About this property

Pier House Resort & Spa

At Pier House Resort & Spa, hit the private sand beach, dine on-site at Chart Room Bar or enjoy a drink at one of the resort's 2 bars/lounges. Housekeeping is available on request.
Pier House Resort & Spa offers 142 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us they can't get enough of Pier House Resort & Spa's great beach location. During your stay, you're just a quick walk from Duval Street. 2 bars, a full-service spa and an outdoor pool are available.
  • Enjoy American cuisine and ocean views while dining at Chart Room Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, body treatments or facials at The Spa at Pier House
  • Services include a concierge, a porter and wedding services
  • On-site recreation includes a private beach and a gym
  • Guests have great things to say about the location and the pool
  • Steps from Waterfront Playhouse and Key West Shipwreck Museum
  • Dogs welcome for a fee (restrictions apply)
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pier House Resort & Spa such as an outdoor pool and a health club.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This beach resort also offers a hot tub, a garden and a terrace. For a fee, parking is available.

This 4-star Key West resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.
Chart Room Bar – Overlooking the ocean, this bar specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar – This beachfront bar specialises in Caribbean cuisine and serves lunch, dinner and light fare. Open daily.
One Duval – This restaurant is located on the beach and specialises in Caribbean cuisine. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Uncovered parking on site (USD 40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 24

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 69.75 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self-parking fee: USD 40 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

House Pier

Pier House

Pier House Key West

Pier House Resort

Pier House Resort Key West

Pier Resort

Resort Pier

Pier Hotel Key West

Pier House Hotel Key West

Pier House Key West Florida

Pier Key West

Pier House Resort Spa

Pier Hotel Key West

Pier Key West

Pier House Key West Florida

Pier House Resort & Spa Resort

Pier House Resort & Spa Key West

Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 776 out of 1128 reviews
Rating 8 - Good. 196 out of 1128 reviews
Rating 6 - Okay. 88 out of 1128 reviews
Rating 4 - Poor. 48 out of 1128 reviews
Rating 2 - Terrible. 20 out of 1128 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful and nice. The Pier House Resort is very well maintained. It is a gorgeous property and super close to everything. We ate at the restaurants a few times. The food was great!
Stayed 2 nights in Feb 2026

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful and courteous
Stayed 4 nights in Feb 2026

8/10 Good

David, Needham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel in a great location. It’s private beach, while small, is a bonus, as was the pool/beach bar. Hotel room was expensive and not particularly luxurious given the price, but it was spacious, bed was comfortable, and enjoyed having a lanai. The main restaurant was disappointing (although the service was top notch). Overall, the location is what’s best about this hotel.
Stayed 3 nights in Feb 2026

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property honestly needs a little sprucing up and maintenance...but after all, the Pier House has been there for decades. Despite this it's still one of our favorite places and the staff is awesome. Nowhere else we'd want to stay in Key West.!
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan C.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Hotel is close to all the bars and restaurants. Beach area is small & can get crowded. Depending on the wind, can get a lot of seaweed in water and on the beach. The chart room bar is a classic dive bar inside hotel. Service is great. No issues.
Stayed 3 nights in Feb 2026

8/10 Good

Chris

All
Stayed 3 nights in Jan 2026

10/10 Excellent

Andres

Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was perfect and the staff kept checking on us to make sure everything was satisfactory
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beachfront space alone makes this place a gem in Key West. Rooms are exceptionally clean, and the grounds are lush with tropical foliage and even a turtle pond. We enjoyed our lanai for morning coffee. A cool shaded grotto stands next to the sunny beach, so there is something for everyone. Close to Mallory Square and Duval Street.
Stayed 4 nights in Feb 2026

10/10 Excellent

Kathleen Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
THE best place to stay in Key West.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sixto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The room was lovely and very clean. We couldn't have had a better location.
Stayed 4 nights in Feb 2026

10/10 Excellent

Sherry, Branford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, the staff and amenities were excellent!!!!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was incredible! Beautiful resort and everyone was so nice
Stayed 3 nights in Feb 2026

6/10 Okay

Kelly

Stayed 4 nights in Feb 2026

6/10 Okay

Dagmara, Whitefish

Travelled with pets
Liked: Cleanliness
Great location - close to everything. Resort and rooms could use some love.
Stayed 1 night in Jan 2026

6/10 Okay

KE

We had dinner in the restaurant but was not offered guest discount.
Stayed 3 nights in Feb 2026

8/10 Good

Thomas

Stayed 3 nights in Jan 2026

10/10 Excellent

Susan Dee Russell

Liked: Cleanliness
Yes! Was fabulous! The view the staff!
Stayed 6 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 3 nights in Feb 2026

4/10 Poor

Anne, Appleton

Travelled with family
Liked: Property conditions & facilities
The restaurant was amazing. The hotel was way below expectations. We had 2 rooms, room 1 didn't have any hot water and we were given another room on day 2. Room 2 didn't have any heat and we were there on the coldest day in the last 5 years; it was in the 50s. They sent a maintenance person that determined the heating/cooling unit was indeed broken. When I requested a new room with heat the next morning, I was told by a very rude front desk person that none of the rooms had heat; it is Key West after all. She then insisted on sending another maintenance person to check the unit. It was confirmed to still be broken. After, we verified that the new room 1 did have heat and it was working properly and reported this back to the front desk personnel who after much back and forth finally agreed to move us to a new room. I have never been treated so poorly by the front desk staff as I was treated at Pier House especially where the resort charges are excessively high. I will never return to this second rate hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeff, Edmond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room right in the heart of the action.
Stayed 5 nights in Jan 2026

10/10 Excellent

Tracy, Greenwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time staying at Pier House. We really liked it. We felt that it was more chill than some of the other resorts we’ve stayed at. We stayed in the spa building which was quiet. Nice big room and bathroom. Food was really good at the beach bar. Had a lot of fun hanging out in The Chart Room every night. Didn’t get to take advantage of the pool or beach due to the weather. Looking forward to coming back again. Thanks for the early check in and late check out!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

steve

Stayed 3 nights in Jan 2026