The condo is in a great location for Keystone. However, the unit and the entire building is getting a bit dated and is showing its age. The hallway carpets are a bit worn and dirty. The unit is also looking a bit worn out. Somehow, they replaced the effective gas fireplace with an electric insert that does nothing more than put on a light show. The shower head needs replacing. The pillows were horrible. If you are going to have 4 pillows, have two firm and two soft pillows. Not 4 soft pillows. I felt like I was suffocating all night. When I complained about the baseboard heaters not working in all the rooms, the staff was highly responsive to my texts, but couldn't help because they were busy with other priority projects. Also, the management communications and check in/check out need to be vastly improved. They sent me one email saying I had to check in after 4:30pm, then they sent me a text saying I had to let them know if I wasn't checking in at 4:30pm. But it is a really crappy self-check in process, so I'm not sure why they were so concerned about my arrival time. Also, we had to empty all of our own trash at checkout?? For the price people are paying for these units, trash removal should be included. I'm not sure I will ever stay with any Summit County managed property in the future. Their communications and guest expectations are not in alignment with my desires for a vacation rental.