We loved the location of the condo in Keystone Village. There were 4 minor issues.1) There were 3 different remotes in the living room and we still couldn't get any of them to simply turn the tv on2) The shower curtain liner smells3) The rug in the bathroom is too thick and you can't open the door all the way4) Couldn't get the air conditioning to come on and one the windows in the bedroom doesn't work so we could get more fresh air
Condo is well appointed and stylish. Location great to gondola. Small with no storage, had to set suitcase open on two chairs for excess. TV in main area was horrible, picture so dim and sound impossible to understand. TV in bedroom has ok picture but was super cheap with horrible sound as well. Iâm not a big TV watcher but after skiing all day, a soak and dinner Iâm ready to veg. Wasnât possible, so read? Lamp in living room was broken. Called management they sent maintenance person who confirmed the lamps were broke and the TVs awful, but nothing was done to correct the situation. This was just icing on the cake after arriving 2.5 hours early and having to sit in the parking lot and wait till 4:30 check in or pay extra per hourâŠ.just didnât sit well with me. Greed rather than consideration of the customer. Not the best experience thankfully, the weather, skiing and company were great.
The rental was dirty! The floors, bathroom, kitchen cabinets. Coffee pot lid was broken, bathroom sink faucet is loose. Couch had food on it had to wipe down everything!
Arriving at the property I was not sent the check in instructions so unfortunately it took a long time/ roughly 2 hours to finally check in. Once we arrived in the room we were dissatisfied to find out the property did not feel safe. Throughout the evening their were many different scenarios in which we did not feel safe and ended up leaving in the middle of the night due to this issue. The staff was nice but unfortunately overall the stay was a 1 star.