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5 Swiss Hotel

3.0 star property

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Photo gallery for 5 Swiss Hotel

Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Garden
Free daily buffet breakfast
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
KN 25 Street 2, Kiyovu, Kigali
  • Place, Union Trade Center
    ‪5 min walk‬
  • Place, Ntarama Church
    ‪12 min walk‬
  • Place, Mambas Club
    ‪4 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, Hill View

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, Hill View

  • Hill view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, Garden View

Minibar, in-room safe, desk, blackout curtains

Studio, Garden View

  • Garden view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

5 Swiss Hotel

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
5 Swiss Hotel offers 14 accommodations with minibars and a safe. 42-inch LCD televisions come with satellite channels.

Bathrooms include a shower, slippers and hairdryers. This Kigali hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at 5 Swiss Hotel, you're just a quick walk from Union Trade Center. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 5 minutes on foot from Union Trade Center and a 3-minute drive from Ntarama Church
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly 5 Swiss Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Kigali hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
5 Swiss Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Built in 2015
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
5 Swiss Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

5 Swiss Hotel Kigali
5 Swiss Hotel
5 Swiss Kigali
5 Swiss
5 Swiss Hotel Hotel
5 Swiss Hotel Kigali
5 Swiss Hotel Hotel Kigali

5 Swiss Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 102 reviews
Rating 8 - Good. 28 out of 102 reviews
Rating 6 - Okay. 7 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Swiss Hotel is in good, green area. It is nice little, cosy hotel with some excellent services, like taxi service and free, quick laundry. The staff is very helpful. Thank you!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and super friendly and free laundry service was excellent.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Axel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, staff friendly and helpful with early check-ins/late check outs. Restaurant on site served great food. Free laundry was a bonus as was the table football and the beautiful birds near the outdoor seating area. Only issue was taxis - hotel had a driver but he was really expensive and we had to plan ahead for pick up and drop off
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, helpful and professional.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good sized room and nice atmosphere. The bed is a bit stiff for me but with jet lag was no issue. .
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jorgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel, excellent food, service and rooms.

A very good hotel, excellent service, modern room in older building, surroundings beautiful. I had the best filet mignon I have had for a long time. I can recommend this charming hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely authentic stay with great staff

The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Subhash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.
Stayed 8 nights in Oct 2022
Verified

8/10 Good

Renu

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very well located. The staff is very nice n helpful. There could be more meal options for vegetarians
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Kigali

My friend recommended it and the best price was on Hotels.com. It’s clean, modern and comfortable with friendly staff. Not stuffy at all. Well situated in Kigali and a good base for exploring further afield. A nice lounge and garden to drink a coffee while chatting to your friends. The bar and restaurant are reasonably priced and food is good. Breakfast is plentiful.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going. Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind. I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.
Stayed 7 nights in Aug 2023
Verified

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in one of the best possible locations, right in the center of Kigali, close to the main institutional buildings, international hotels and shopping areas. The area is totally safe and the hotel is very quiet and offers a peaceful atmosphere thanks to its lush garden. The hotel offers a restaurant on the back terrace: the choice of dishes is not wide but the quality of food is excellent and prices are reasonable. I had a very large room with a kitchenette and a small private garden terrace, the bathroom was very simple and essential but clean and fucntional. The real plus of the hotel, though, is its staff: everyone is extremly kind, professional, always smiling and ready to listen and satisfy all requests (taxis, tips about restaurants, trips, shopping and other practical details). Having to wake up and leave very early for some day trips, a packed breakfast and lunch was provided according to my preferences. Though staying only 4 nights at the hotel, at the end of my stay, when saying goodbye to the staff, I felt I had been among friends rather than in a hotel. The negative points are minor ones but ... the furniture in my bedroom was a bit dated, but I saw the other ones and, though smaller, they had a very modern look; also, the mosquito net in my room could not be used properly because of the size of the bed: it was impossible to isolate the bed completely.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis au milieu de Kigali

J'ai eu beaucoup de plaisir à séjourner dans cet hôtel. Bien situé par rapport aux activités offertes par Kigali, c'est néanmoins un havre de paix, de tranquillité, avec de la verdure. Se relaxer tranquillement après une journée chargée est un réel plaisir, avec un personnel aux petits soins, comme le patron William, d'ailleurs. Beaucoup de disponibilités pour organiser les transports ou des activités.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Mon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
バルコニーに通じるサッシのカギが壊れており、フロントに電話。カギの状態が悪く修理は明日と言われた。しかし翌日も対応せず、結局壊れたままでせっかくのバルコニーを利用出来なかった
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem - stay here!
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Adilise

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property as for staff members, they make you feel like you have your own personal butler of every requests you might need.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and quiet

The hotel is a quaint and cosy place with exceptional service. I absolutely loved the compound with its green spaces, there are many secluded areas one could just hang out, listen to music and read a book. Although it is small, I found it to be private and very comfortable. I absolutely loved my room, it was super clean and quiet. I got a hill view room, but unfortunately they were out of the ones with a balcony. I recomend the rooms with a balcony and will definitely get one of those on my next visit.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, clean room and great location
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Good service. Safe compound. Good location.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Visitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. The room was clean and inviting. Checkout should be at least 12PM.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prettig verblijf

Goede lokatie, goed ontbijt, vriendelijke ontvangst. Het hotel is schoon en de kamers zijn voorzien van alle noodzakelijke faciliteiten.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in the center of Kigali

Amazing place and very welcoming. This is my second time here. First time was in 2015. I absolutely love this place. People here are incredibly wonderful and treat you lovely. Area is very safe and in walking distance to many places you want to see in Kigali. I live every single person who work here, and great respect to the owner, William.
Stayed 1 night in Dec 2018