Overall, the property provided my family, friends, and I with a great week of fun in the Outter Banks.
We got a lot of use out of the pool area and the walkway to the beach was convenient and recently newly built. The outdoor furniture was also noticeably new and a nice surprise.
The house unfortunately was not very clean when we checked in - especially the kitchen.
The appliances also were very dated and used hard.
The dishwasher was in the worst condition.
We planned to use the outdoor grill several times during our stay but it was so rusted and dirty we were not able to do so. The propane tank was also empty.
Several days into the trip a large leak appeared in one of the bathrooms on the second level. Water leaked down from the ceiling and walls making this bathroom unusable. It was obvious this has been an issue in the past from patches in the ceiling throughout the house.
We had an amazing time! The house worked out perfectly. The location was great. So close to everything. Found a great gym to work out at. Outer Banks Sports Center. The surf was too rough so unfortunately we couldnât go in the ocean. But sat by the pool and used the hot tub.
We had a very enjoyable time. Problems with the property were minimal. The property manager was responsive. However, the stove top needs maintenance and/or replacement as burners were not working properly and small given the size of the house. The biggest problem we had was with the beach as it was difficult to get to the beach from the end of the boardwalk (very steep and soft beach). We had family members from 3 to 75 years old who had considerable difficulty.
Very nice house on the beach. Excellent location, spacious and well appointed. Overall the property was well maintained, and the management company was easy to contact and readily responsive although we did have an ongoing problem with the hot tub. All other issues were quickly addressed.
Being a full time rental I donât expect perfection but the issues with our stay are things that should be fixed by the rental company.
1. I let them know the hot tub had no water in it on day two of a 7 night stay. They said they would send someone out and that never happened. So no hot tub was a bummer.
2. We picked up two hand fulls of small glass pieces off the pool deck. Someone had broken more than one bottle and it appears it was never cleaned up. I didnât call property management because once picked up we felt it wasnât worth the pool being drained while we were there. But anyone who cleaned the house that walked onto the pool deck would have noticed it.
3. The TV in the main room was not hooked up properly so we spent an hour chasing wires to make it connect to the cable box. There are wires all over with nothing labeled.
4. Their is not a remote for the TV on the main room. There was only a universal for the cable box that turned the tv on and off. The picture was zoomed in so you only could see 1/2-3/4 of the screen. Super annoying when watching sports.
5. Never being to the Out Banks before we didnât know about the large dunes between the house and the beach. The stairs are helpful but they donât go to the bottom of the dune. My late 60 yr old year old in-laws had a very hard time getting to and from the beach. They are in shape and walk daily but both have had knees and hips replaced. Beware if you take older folks.