Beautiful lakefront location with steps off the back deck right out to the water. As close as you can possibly get. We had a great time for a fun family trip. Thank you!
Our family had a nice stay at Brockway Springs there were a few things that were a major disappointment. The property just didnât seem clean. The carpet in the living room was filthy. My granddaughter was crawling around and her feet and legs were dirty. There were cobb webs and mold in some of the showers. The outside area didnât even seem like it was cleaned. Furniture in the living room looked quite worn. I was also frustrated that no beach towels were provided being near the pool and lake. Having to reuse your bath towel or wash right away in order to have a clean towel was time consuming snd a bit of a pain on vacation. The property and location was beautiful. If it has a good cleaning the rating wouldâve been higher.
We never received the check in instructions, if there are any. We had to call and ask for the unit number and also internet information. We also found a razor blade in the couch cushions which cut my guest.
The check-in instructions were very hard to obtain. We had to go through a verification process, twice, and then still had to call and wait for the instructions to enter. The instructions did not have the unit number, so I had to call and get that. There were no check in instructions, no information on the internet - had to call and get. Then a razor blade cut my guest when she sat on the couch! We found a razor blade in the couch cushions.
Our family of five had a great stay at this rental⊠beautiful house, clean and amazing location! Lake Tahoe is just a few feet away from the back deck! The community the house is located in is clean and safe and itâs walking distance from Kingâs Beach and plenty of restaurants and shops. We had to call the propertyâs helpline a couple times and they answered promptly and helped us right away. Only complaint would be we wished they had more extra towels, paper towels, etc on hand but that was a minor issue and we had a great stay. Definitely would recommend!
Overall the place is nice and in a good neighborhood, we stayed before in lake Tahoe and aways used a cabin to stay and some of the cabis have kayaks for the gest to use and gas grill if fire is not permitted, we think that this cabin is in the perfect spot but need some of those stuff for the kids like the kayaks will will be back to lake Tahoe but probably choose a diferent cabin
We spent 5 nights over the Thanksgiving Holiday and overall enjoyed the stay. The location is what sold us. The views from the back deck are spectacular.
The unit itself was comfortable but has some deferred maintenance that absolutely needs to be addressed. Part of the draw to this location was that it advertised a gas fireplace. It did not work the entire time we were there. They did send out a maintenance tech but he indicated that they have been having issues with the fireplace for sometime which make me wonder why they have taken care of the issue. It was a HUGE NEGATIVE as it was an absolute must for us due to the time of year. We were extremely disappointed.
The plumbing from the upstairs master bathroom had a fairly good leak which dripped into the leaving room area. Once again we called maintenance and they come out but said they could not do anything do to it being a 'Holiday Week'. Kitchen faucet was not only loose but swiveled to such an extent that you have to hold it down with both hand to turn the water from hot to cold. The RFID key that needed to be used to access the pool was not working. We asked if they could reprogram but were told by maintenance that they would request. He also said the pool was closed but that was not the case. We walked by several days only to find out it was not only open but recently remodeled.
If it had not been for the fireplace not working I could have easily overlooked the other misc setbacks...
Beautiful location and venue. 1) Gate codes should include the "#" and the "checkmark" in the number and not several paragraphs below. 2) only minimum viable towels supplied. Should have included bath mats for showers. 3) The automatic fireplace never worked correctly and would only stay on for 5 minutes. Had to research on YouTube to turn it on, but still didn't work correctly.
This is a great property with a beautiful view of the lake. We were able to relax and enjoy our few days of a fall vacation here. Great space and layout of the home. Grand Welcome, who manages the rental, were easy to reach and responsive when I had a question and were great to work with. We plan to come back.
The location of property was amazing ! Breathtaking views ! Easy access to water and amenities. Wonderful home đ
Overall clean but noticed outside patio furniture was not wiped down . Some crumbs from food and stains from previous guests . We were disappointed to find a large amount of what appeared to be sand in one of the guest bedroom beds , as though bedding had not been washed from previous guests.
Trouble igniting fireplace on numerous occasions BUT we can say that when we contacted the manager he was EXTREMELY friendly and prompt in sending maintenance to fix the problem and even went as far as to come verify it was working properly himself . Thank you đ
The property is in a great location. You can walk right from the back deck to the water. Great views. Comfortable. Bathrooms are updated. Has a great community pool that over looks the lake. Great place to go with family or friends.
While the view and location can't be beat the house itself left a lot to be desired, especially for the price. The walls were dingy, bedrooms sparce with little storage and only 1 towel per person.
The dining room table only has 6 chairs and cars parking in the parking lot at night shine their headlights directly in the bedrooms.
Absolutely LOVED the unit! This was our first time visiting Lake Tahoe, and with this property being right on the water, it did NOT disappoint! Views were spectacular! Plenty of room for our group of 7.
The only issue that we found is when we first arrived, we couldnât find the building very easily. I donât think that I ever saw numbers on the building. If they are there, they were not very visible when one is arriving at dusk. That was a minor bump, but definitely not a deal breaker for returning.
This is an amazing property to be sure. It is extremely comfortable, beautifully decorated and well maintained. It had everything we needed for our stay. The master shower and water pressure were awesome. The master bed was very comfortable. The lake views are really amazing. You are only steps away! The fireplace was so warm and wonderful. There was only one downside to our stay. The dishwasher broke down on the third day of our 8-day stay. I called the property management contact. A repairperson was sent the next day. Unfortunately, he was unable to fix it so we hand washed our dishes for the remainder of our stay. We cooked in on most nights.
Stunning lake viewsâŠ
Great location; close hikes, dining options,
water sports.
Only one bath towel per guest proved.
Dining room chairs broken (2) stuffed in
closet. Carpet in living room needs
Shampoo or replacing.
Condo did Not have wine glasses and BBQ
not working (it is electric). Response next
day with glasses and repair.
Beautiful view. Lovely home. Maintenance needed: dishwasher wont lock & cant be run, faucet broken in kitchen, steamer spout missing in nespresso machine, ice maker doesn't work, all shampoo/soap dispensers empty in showers, 1 ceiling fan inoperable, need more towels for 6 people.
Great property for a group. We loved sitting on the deck looking directly at the lake. Brockway has everything you need for a fun family stay in Tahoe. This unit had everything we needed for cooking family meals and relaxing.
The unit was in a very nice location- close to shops and Kingâs Beach. It had a great view of the lake. The property could be kept up a little better. One bedroom upstairs didnât have any window coverings and people from the parking area could look right in. The parking lot lights could not be blocked out at night. The second upstairs bedroom had a window covering that didnât work and was in the down position our entire stay. We could not open the closet doors in this room because the second twin bed was too close to the closet door. Multiple light bulbs were out (about 10) so it was a little on the dark side at night. The BBQ grill did not get hot enough to cook any meat. Most of the dining room chairs were so old and worn that we sank into the cushions. I expected a little more for the price we paid.