Best Western Plus Cambridge Hotel

2.5 star property

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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(69 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

Junior Suite - Non-Smoking

  • Sleeps 3

1 King Bed, Non-Smoking, Wireless High Speed Internet, Refrigerator, Work Desk, Coffee Maker

  • Sleeps 2

1 Queen Bed, Non-Smoking, Wireless High Speed Internet, Refrigerator, Lounge Chair and Ottoman

  • Sleeps 2

1 Queen Bed, Non-Smoking, Wireless High Speed Internet, Sofabed, Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Wireless High Speed Internet, Refrigerator, Coffee Maker

  • Sleeps 4

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About this property

Best Western Plus Cambridge Hotel

Hotel in Cambridge with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free breakfast and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area.
Best Western Plus Cambridge Hotel offers 106 accommodations with video game consoles and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Cambridge Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Cineplex Cinemas Cambridge. You'll find features such as free self-parking, plus an indoor pool and a 24-hour gym.
  • Free breakfast served daily
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute drive from Cineplex Cinemas Cambridge and a few minutes from Cambridge Ice Centre
Best Western Plus Cambridge Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily.

You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Cambridge Hotel. Free self parking is available.

This Cambridge hotel is smoke free.

Guests are served a free breakfast daily.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Cambridge
Best Western Cambridge Hotel
Best Western Hotel Cambridge
Best Western Plus Cambridge
Best Western Plus Cambridge Hotel
Best Western Plus Hotel Cambridge
Cambridge Best Western
Cambridge Best Western Hotel
Cambridge Best Western Plus
Hotel Best Western Cambridge
BEST WESTERN PLUS Cambridge Hotel Ontario
Plus Cambridge Hotel Cambridge
Best Western Plus Cambridge Hotel Hotel
Best Western Plus Cambridge Hotel Cambridge
Best Western Plus Cambridge Hotel Hotel Cambridge

Best Western Plus Cambridge Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 424 out of 1010 reviews
Rating 8 - Good. 314 out of 1010 reviews
Rating 6 - Okay. 167 out of 1010 reviews
Rating 4 - Poor. 66 out of 1010 reviews
Rating 2 - Terrible. 39 out of 1010 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness
Room was clean. Staff were very nice and super helpful. Pool was clean as well.
Stayed 1 night in Sep 2025

6/10 Okay

Stephan

Liked: Staff & service
Bathroom is overdue for renovation
Stayed 1 night in Sep 2025

6/10 Okay

Ron

Travelled with partner
Disliked: Amenities, property conditions & facilities
Old property needs update, room was musty smelling. tv didn't work, fridge didn't work. Beds were the worst I have ever had,saggy and lumpy. After two nights of no sleep our backs felt painful. Breakfast was always over cooked, bacon hard as a rock, scramble eggs like rubber. Never to return to this place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katharine

Liked: Amenities, property conditions & facilities
Attractive and easy access
Stayed 1 night in Sep 2025

10/10 Excellent

julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service!
Stayed 1 night in Sep 2025

2/10 Terrible

SamaraYamilee

Travelled with family, Business traveller
Disliked: Amenities
The problem is not resolved
Stayed 1 night in Sep 2025

6/10 Okay

Lisa, Belle River

Travelled with family
Liked: Staff & service
Room was pretty worn. It smelled musty and there was water damage on the wall that wasn't fixed.
Stayed 1 night in Sep 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in desperate need of repair. Major damage and water damage to the ceiling. Mold smell and damp room. Bathroom mildew silverfish very outdated poor functioning toilet
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, breakfast was good the staff where really nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff upon arrival, during our stay and when leaving were very kind and accommodating. Having a large selection of coffee/tea available 24 hrs. was quite nice. Waking up and having the option to eat breakfast sure was a treat.
Stayed 1 night in Sep 2025

2/10 Terrible

Kimberley

Stayed 1 night in Sep 2025

6/10 Okay

ROSALINE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old, uncomfortable beds. Unfunctional shower head. Breakfast is literally in the lobby. Waited long for buffet breakfast refills. Downstairs washroom was very dirty. Slow elevators and noisy. Only reason we stayed there is because there was no room in others hotels near by.
Stayed 1 night in Sep 2025

10/10 Excellent

Angi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Amazing coffee machine. Super nice staff.
Stayed 1 night in Sep 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We checked in quite late; well past 5 pm. Got payment and deposit done quickly, but had to wait 15 minutes to get to room because elevator systems were done (1 Stuck on GL; doors wouldn't open) but the single working elevator took several minutes to test. This whole event just adding plenty more length to two guys who just wanted to sleep. I didn't dare use elevator to smoke outsise; so at least that was a gain. Clerk at checkin very apologetic and did everything she could.
Stayed 1 night in Sep 2025

6/10 Okay

carrie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
There was no hot water to shower until the morning in all 3 rooms we had
Stayed 1 night in Sep 2025

2/10 Terrible

Carley

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the room was very clean, and the staff were incredibly accommodating, helpful and welcoming. it was a pleasure!
Stayed 1 night in Sep 2025

8/10 Good

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Jacob

Stayed 2 nights in Aug 2025

6/10 Okay

Chigozie

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I’ve stayed at this hotel twice. The staff are consistently helpful and responsive, and I really appreciated having an all-day coffee machine. However, the property itself feels dated. On both visits my shower wasn’t working properly and needed repair. The breakfast is very basic, with limited options and served on disposable plates and cutlery. Housekeeping must be requested in advance, and if you miss the schedule, your room won’t be cleaned until the next day. Summary: Excellent staff and coffee service, but the aging facilities, limited breakfast, and inconvenient housekeeping make for a less-than-ideal stay.
Stayed 3 nights in Sep 2025

4/10 Poor

Amy

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
We got to our room and it smelled like weed. The desk chair was completely full of ashes and I had to take towels and soap to wash off. Room was not very clean. Only had one elevator working in the morning and took over 15 minutes to just get a ride down to the lobby to leave.
Stayed 1 night in Sep 2025

8/10 Good

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff clean rooms
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, very clean, great breakfast

Upon check-in the staff were so greeting and friendly, their cheerful demeanor just told me that we were like family. The pool was area clean and perfect temperature. Room was very clean and comfortable. The breakfast buffet had everything for every taste. Highly appreciated and recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourites

Lovely stay, hot tub, pool
Stayed 1 night in Sep 2025